In order to grow with content, your business needs a content strategy.
After implementing a content strategy, the question to ask is…”how do you know the content strategy is working?”
In other words, how can you tell if your content-related activities are delivering results? If so, what kind of results? And are these results helping your business meet its goals and objectives? Is the content helping your business to grow?
Your business can only know if its content strategy is working if it has defined specific content metrics and benchmarks and can observe these being met.
“How can you observe if your content metrics and benchmarks are being met?”
Simple…
By tracking the results of all your content-related activities, then measuring and comparing these against the content metrics and benchmarks you have defined to make sure that all your content processes, activities, and results align with your content strategy.
Benefits Of Tracking Content Performance
Tracking content performance can provide a variety of benefits, including the ability to:
Measure the effectiveness of different types of content: By tracking metrics such as engagement, reach, and conversion rates, you can determine which types of content are resonating with your audience and which are not. This information can be used to inform your future content strategy decisions.
Identify audience demographics: Tracking metrics like demographics and location can help you understand who is engaging with your content and tailor your messaging accordingly.
Optimize content distribution: By monitoring metrics such as click-through rates, you can determine which channels and platforms are driving the most traffic to your content and adjust your distribution strategy accordingly.
Improve ROI: By tracking metrics such as conversion rates and revenue generated, you can determine the ROI of your content marketing efforts (see further below) and adjust your strategy to maximize return on investment.
Track competitors: By monitoring key metrics of your competitors’ content, you can identify opportunities to differentiate your own content and gain an edge in the marketplace.
Examples:
You create a blog post and track metrics like page views, time on page, and bounce rate to determine how well the post is performing.
You create a video and track metrics like views, engagement, and shares to see how well your video is resonating with your audience.
You create a landing page and track metrics like form submissions and conversion rates to determine how effective it is at generating leads.
Content Metrics
The term content metrics is often used to describe metrics used to track content marketing results, such as how well content is performing on social media, how much traffic it generates, and what kind of sales or leads are being generated by the content used to support those marketing activities.
Before you can promote your content, however, you need to create it.
After you’ve created and promoted your content, you need to manage it.
Tracking the effectiveness of your content’s performance to determine the success of your content strategy, therefore, requires setting relevant and actionable metrics and benchmarks for all content-related areas of your business, not just content marketing.
We have created a separate lesson on this topic here: Content Metrics
Measuring Content ROI
Measuring the return on investment (ROI) of your content marketing activities can be challenging, as it can be difficult to attribute specific revenue or conversions directly to individual pieces of content.
However, there are several methods that you can use to measure content ROI, including:
Attribution modeling: This method involves assigning a percentage of the credit for a conversion to various touchpoints in the customer journey, such as a specific piece of content. This can help determine the overall impact of content on conversions.
Lead generation: By tracking the number of leads generated from specific pieces of content, you can determine the ROI of your content in terms of the cost per lead.
Sales: By tracking the number of sales generated from specific pieces of content, you can determine the ROI of your content in terms of the cost per sale.
Engagement: By tracking metrics like page views, time on page, and bounce rate, you can determine the level of engagement your content is generating, and use this information to inform future content strategy decisions.
Brand awareness: By tracking metrics such as website traffic, social media engagement, and mentions in the press, you can determine the impact of your content on brand awareness.
It is important to note that measuring ROI of content is not always straightforward, and may require a combination of metrics and methods to get a clearer picture. Also, ROI calculation should be in line with your overall business goals and objectives.
Content Tracking Tools
After defining which content metrics you will track to help you determine if your content is aligned with your content strategy, you need tools to help you track and measure how your content production, content promotion, and content management efforts are performing.
No single tool can help you track all of the above, so let’s look at various tools and options you can use to set up tracking systems for each of these areas.
Content Production Tracking Tools
Your content production tools should have built-in features that allow you to track workflow metrics, measure content production efficiency, and report on things like:
How many projects are currently in content production?
How many projects per status? (e.g. new, draft, in review, on hold, etc.)
How many projects has each team member been assigned?
How many projects have been completed per member and in total during X time period?
How long does it take on average to complete a project in a specific content type (e.g. a blog article or video)?
How many projects have unresolved issues? What are these unresolved issues? What’s causing these unresolved issues?
How much work is yet to be completed per member and in total?
How many projects were not completed within their allocated timeframe? What is the reason? (e.g. technical holdups, lack of resources, unrealistic expectations set, etc.)
How is the workload distribution? Is the work being distributed fairly between team members? If not, why?
There are many tools available for tracking content performance. Here are just some of these tools:
Google Analytics
Google Analytics provides free access to insights and useful reports for tracking all your content marketing metrics and accessing content performance.
We recommend using Google Analytics together with other content performance tracking tools.
Looker Studio (formerly Google Data Studio) is another free tool from Google that gives you powerful insights into your website’s performance from various data sources like Google Search, Google Analytics, Google Ads, YouTube, social media platforms such as Facebook, Reddit, and Twitter, databases, etc.
For example, while Google Search Console provides data and insights about your website’s performance in Google Search, understanding this data and extracting actionable insights from it can be challenging.
Looker Studio turns your data into informative, easy-to-read, and fully customizable and shareable dashboards and reports with Search Console data visualizations to help you make better data-driven decisions.
Looker Studio’s drag-and-drop report editor lets you visualize your data in seconds with charts and tables, create interactive reports with viewer filters and date range controls, include links and clickable images to create product catalogs, video libraries, and other hyperlinked content, add annotations and branding with text and images, apply styles and color themes, and more.
The video below provides an overview of Looker Studio:
If your site runs on WordPress, there are a range of plugins you can use to track all kinds of performance metrics, such as social shares, opt-ins, lead conversions, sales, etc.
For example, with a free plugin like Hustle installed on your site, you can track your blog post’s social shares…
And view reports that help you track the success of your social sharing or lead generation campaigns…
For more plugins that can help you track content performance in WordPress, see this section: WordPress Engagement Plugins
Server Logs
Server-file logs contain accurate information about every server request made for any file on your site (e.g. images, pages, etc.) and additional data that can help you improve your content performance using technical SEO.
For more sophisticated content performance tracking solutions, check out the tools below:
Databox
Databox lets you connect data from over 70+ tools and track it from any device using customizable dashboards.
You can set up dashboards for different purposes that let you pull the metrics you want to track and visualize KPIs in various different ways, without requiring coding or design skills.
Databox also provides a query builder and a drag-and-drop formula builder so you can create custom metrics from popular integrations to get a more granular view of your company’s performance and calculate metrics from any data source.
With Databox, you can track company, team, and individual performance, gain insights into any activity and stay up-to-date on important metrics using goal tracking, KPI scorecards and alerts, annotations, automated reports, and more.
Klipfolio is a cloud-based web app that helps you grow your business by understanding, visualizing, and tracking useful and important KPIs and metrics.
Klipfolio lets you gather, share, display, and learn from your data in real time. You can also follow your data over time, enabling historical comparisons to track your progress, and make timely, effective business decisions.
If WordPress powers your CMS, you can find basic but useful information about your published content in the “At a Glance” section of your WordPress Dashboard.
For example:
The number of posts/pages published on your blog or website.
The “At a Glance” panel is a default feature of WordPress that comes pre-installed with the software. However, you can enhance and expand this to add a wealth of other useful information about your content using many plugins.
Learn more about various useful CMS plugins for WordPress here: WordPress CMS Plugins
Content Documentation Tracking
Regardless of what type of business you are in, you should be building a documentation library and keeping track of things like:
Document downloads – what documents are users downloading the most?
Document versions – are users downloading the latest/most up-to-date versions of your documents?
Document authors/managers – Who authored this content? Who is responsible for maintaining this document and keeping it updated?
Last time updated – When was this document last updated? Does the content need to be reviewed?
Additionally, there are specialized systems you can use to manage and track your organization’s content documentation, such as:
Document Management Systems – These help your organization transition from using paper documentation to storing and managing digital documents.
Digital Asset Management Software – Digital asset management (DAM) software stores, organizes, and distributes rich media files (e.g. images, files, video, audio, presentations, documents, etc.) in a central location. While many businesses invest in DAM software to manage their marketing content, it can be used to provide employees, clients, contractors, and other key stakeholders with controlled access to digital assets stored in a centralized digital library. A great place to research Digital Asset Management software is by reading software users’ reviews on G2.com
Workflow Documentation – Documenting workflows not only helps to define the roles, tasks, processes, and steps involved in the production of content, but it also helps to organize content ideas, prioritize projects, track their execution, determine what happens to the content after its published, and record how and where all the information gets stored.
Record Management – These systems are associated with governance, risk, and compliance and are often used in highly regulated industries like healthcare, where there is a need to control the creation, maintenance, and destruction of records.
Document Imaging – These systems scan, collect, organize, and manage digital images converted from paper documents.
Enterprise Content Management -These systems focus not only on content but also data, putting content in context by incorporating components of other types of document management systems, such as workflows, processes, business rules, etc.
Troubleshooting Content Tracking Issues
Measuring the performance of your content can be challenging, but there are several strategies that can help to overcome this difficulty, including:
Identify key performance indicators (KPIs): Identifying the right KPIs can help to ensure that the business is measuring the right metrics and that the metrics align with the business’s overall goals. Identify key performance indicators (KPIs) that align with the goals of your business, such as website traffic, engagement rates, or conversions. Track these metrics regularly to measure the effectiveness of your content.
Use analytics tools: Analytics tools can provide valuable insights into the performance of your content and can help to identify areas for improvement. Use analytics tools, such as Google Analytics, to track key metrics such as website traffic, bounce rate, and conversion rate. Use this data to understand how your content is performing and identify areas for improvement.
Conduct A/B testing: A/B testing can help to understand what type of content resonates best with your target audience. Conduct A/B testing on different types of content, such as headlines, images, and call-to-action buttons, to understand which elements drive the most engagement and conversions.
Gather feedback: Gathering feedback from your target audience can provide valuable insights into how your content is perceived and can help to identify areas for improvement. Use surveys, focus groups, or other methods to gather feedback from your target audience. Use this feedback to understand how your content is being received and identify areas for improvement.
Keep an eye on competitors: Understanding how your competition is doing can help to identify areas where the business can improve its content. Use tools such as Ahrefs, Semrush, or BuzzSumo to track the performance of your competition’s content. Use this information to understand what type of content is resonating with your target audience and identify areas where your business can improve its content.
By implementing these strategies, your business can create a comprehensive content performance measurement system that will help you understand the effectiveness of your content, identify areas for improvement, and make data-driven decisions. This will help your business improve its content and achieve its content marketing goals.
Content Tracking – FAQs
Here are frequently asked questions about content tracking:
What is content tracking?
Content tracking refers to the process of monitoring and analyzing the performance and engagement of digital content across various channels and platforms. It involves gathering data on how users interact with content to assess its effectiveness.
Why is content tracking important?
Content tracking is vital for understanding audience behavior, optimizing content strategy, and measuring the impact of content marketing efforts. It helps organizations make data-driven decisions to improve content quality and drive desired outcomes.
What are the benefits of content tracking?
Content tracking enables businesses to identify content that resonates with their audience, optimize marketing strategies, improve ROI, and enhance user experience. It also helps in identifying trends, refining targeting, and maximizing content effectiveness.
What are the key metrics used in content tracking?
Common metrics include page views, unique visitors, bounce rate, time on page, conversion rate, social shares, and click-through rate (CTR). These metrics provide insights into content performance, audience engagement, and conversion effectiveness.
How can I track content performance?
Content performance can be tracked using various analytics tools such as Google Analytics, Adobe Analytics, and content management systems (CMS) with built-in tracking capabilities. These tools offer features to monitor user behavior, analyze data, and generate reports.
How does content tracking differ from site analytics?
While both involve collecting data on user interactions, content tracking focuses specifically on how users interact with and respond to content, whereas site analytics may include additional data like server performance, traffic sources, and more technical metrics.
How can I effectively implement content tracking?
To implement content tracking effectively, define clear objectives, choose relevant metrics aligned with business goals, select appropriate tracking tools, set up tracking codes or tags, regularly analyze data, and iterate strategies based on insights.
Can content tracking improve SEO performance?
Yes, by analyzing content performance data, you can identify which pieces of content are performing well in search engine rankings and user engagement, which can inform your content creation and optimization strategies for better SEO results.
What are some challenges in content tracking?
Challenges include data privacy regulations, accuracy of tracking methods, integration of data from multiple sources, and interpretation of complex analytics. Addressing these challenges requires adopting best practices, leveraging technology, and staying updated on industry trends.
What privacy considerations should be kept in mind with content tracking?
Businesses must comply with data protection regulations such as GDPR or CCPA, which involve obtaining user consent before tracking their data, ensuring data is securely stored, and providing users the option to opt-out of tracking.
What is content tracking in the context of a CMS?
Content tracking refers to the monitoring and recording of user interactions with content within a Content Management System (CMS). This can include page views, link clicks, form submissions, and other interactions to understand content effectiveness and user engagement.
Why is content tracking important for businesses using CMS?
Content tracking helps businesses measure the performance of their content, understand audience preferences, optimize marketing strategies, and improve user experience by delivering more relevant content.
How can I set up content tracking in my CMS?
Most CMS platforms offer built-in tools or integrations with analytics services like Google Analytics. To set up content tracking, you typically need to configure these tools within your CMS settings and add any necessary tracking codes to your content pages.
What are some common metrics tracked in content management systems?
Common metrics include page views, unique visitors, time on page, bounce rates, conversion rates, and social shares. These metrics provide insights into how effectively content is attracting and retaining users.
Summary
Managing your content effectively requires being able to track and measure your content’s performance across all areas of your business.
This lesson has looked at various methods, tools, and strategies you can implement to track, measure, and improve content performance in your organization.
Action Steps
Review all areas of your business where content is used to help the business grow
Assess how effectively this content is being tracked and if what is being tracked is contributing to meeting the content metrics set out in your content strategy.
Research and implement tools and methods to improve your content tracking in areas like content production, content promotions, content management, etc.
Useful content management tips & tricks to help you get things done faster.
Content Management Tips & Tricks
Here are some useful content management tips & tricks to help you get things done faster.
Sometimes a content manager has to fix up things “on the fly” to get the content published and approved.
When this happens, it pays to have a few tips, tricks, and hacks up your sleeve.
This section contains a number of useful quick fixes that are worth knowing for when such occasions arise.
Note: One of the great benefits of working with content on the web is that you can publish something to meet a deadline and then go back and edit or fix things up after publishing. (e.g. replace banners and images, fix up typos, add or delete text, etc.)
In this lesson, we’ll cover a number of tips and tricks we’ve picked up over the years to help you get things done quicker when things need to be done quickly.
Let’s say that you are writing an article or a tutorial about upcoming changes that will be made to content on your website. These changes haven’t been implemented yet but your business wants you to publish the article or tutorial as soon as the changes to the website are made.
Here is a really useful tip for whenever these situations arise.
Let’s say that some of the content in the screenshot below needs to be changed on your website for your article or tutorial.
How can you change the content on your website to create new screenshots that reflect this “updated” content without changing the actual content of the website?
Simple! Here’s how … if you are using the Chrome web browser, right-click on the content that needs changing and select “Inspect” from the menu…
This will bring up the Web Developer’s Tools section and display a bunch of code on your screen.
Ignore all the code and locate the string of text that needs to be changed. You may have to dig a little and open up some nested sections in the code to find the text.
Once you find the string of text that needs changing, double-click on the text to select it, make the changes to the text, and hit the Enter button.
Close the Web Developer Tools section (click on the ‘X’). Your web browser should display the edited text in the same styling and format of the website. You can now take screenshots of the “new” content…
Note: Don’t worry…nothing has actually changed on the actual website – you’re only playing with text on your own web browser.
This tip is really useful for taking screenshots of things like upcoming changes to pricing, product names, etc.
Use this tip to change any text on your website…
To view the original content on your website, just refresh your web browser. Everything will be restored to normal!
Working With Images
Having basic image editing skills can help you save time and money when making small fixes to content-like images.
Note: The following examples use Photoshop (other image editing applications should have similar features). You don’t need to be an advanced user to perform the tasks shown below, but having some basic Photoshop skills is useful.
Fixing Screenshots With Misspelled Words
Let’s apply the “Changing Web Browser Text” tip shown above to fix misspelled words on screenshots.
Suppose that you take a screenshot of an element on a web page for an article, tutorial, etc., and you discover there is a misspelling on the screenshot image, as shown in the example below…
The misspelled word is part of the screenshot image and the screenshot was taken from a web page.
The obvious solution would be to log into the website, edit the page, fix the spelling error, republish the page, then take a new screenshot of the web page with the word spelled correctly. But…what if it’s not your website?
Here’s one way to fix the screenshot…
First, go back to the web page that is the source of your screenshot and see if you can find the same word spelled correctly. Note: the correctly-spelled word needs to have the same typeface, heading size, color, etc. for this screenshot fix to work (it’s like finding the proverbial “needle in a haystack”).
Take a screenshot of the correctly-spelled word (crop the image to make sure there is no extra spacing around the word), then superimpose the image with the word spelled correctly over the original screenshot in your image editing application.
Nudge the image into its correct position until the screenshot looks right, then save your image.
Tip: Use the layer opacity tool to make sure the superimposed image is aligned correctly with the screenshot below it (i.e. make the top layer slightly transparent so you can see the layer below as you nudge the image into position).
Now that you know the manual way to fix misspelled words on screenshot images, let’s use the “browser editing” method, which is so much faster and easier if you are using the Chrome browser.
Go back to the web page and right-click on the misspelled word, then select “Inspect” from the menu…
This should bring up the Web Developer’s Tools section with the line containing the misspelled word.
Click on the line, fix the spelling of the word, then hit “enter” or click outside that section to make the change…
The misspelled word should now be “magically” fixed on the web page, so you can take a new screenshot of the page with the correctly spelled word.
Adding A Callout To Images
Adding a callout to an image is useful when you want to bring attention to a particular feature or section of an image, create step-by-step screenshot tutorials, etc.
Adding callouts to images typically involve adding layered text, images, and shapes (e.g. ovals, rectangles) over the section of the image you want to make stand out.
In this example, we’ll add a red oval callout shape to the image below.
Next, create a new layer (so you’re not adding pixels directly to the screenshot image). This way, if you make a mistake, you can just delete the layer and start again.
Next, select a marquee tool (elliptical or rectangular) from the tools menu. In this example, we want to add an oval-shaped callout, so we’ll select the elliptical marquee and a border to it.
Draw the shape over the section of the image you want to make stand out.
Next, select Edit> Stroke from the main menu.
Enter the Stroke width (e.g. 1 px, 2 px, 4 px, etc.) and color (e.g. red), and a location (inside, center, outside), and click the OK button.
Finally, click on the image to deselect the marquee.
Congratulations! You have added a callout to the image. Since you have added this element to your image on a separate layer, you can use the Move Tool to adjust the position of the callout. Also, feel free to add text overlays and arrows if required.
Here’s the process from start to finish:
Video: Adding callouts to images.
Highlighting Text In Images
If you know how to add callouts to images, then you will find that highlighting text (or sections of an image) is just as quick and easy.
To highlight a section of an image, add the image to your image editing application.
In this example, we want to emulate a highlighter pen, so select the Rectangular Marquee Tool from the Tools section and draw a rectangle over the text you want to be highlighted.
Make sure that you are working on a new layer when you do this (in case you make a mistake). Next, in the main menu, select Edit > Fill…
You can highlight your image using any color you like. For this example, let’s use a bright yellow color to make the highlight stand out.
Select Color from the Fill > Contents dropdown menu.
In the color picker, select the color for your highlight using any of the color palette tools, then click on the OK button.
As we are adding a color using the Fill tool, this should completely fill the rectangular marquee. As long as you have added the marquee and fill on a new layer, everything should be fine…there’s nothing to worry about!
In the Layers tab, look for the Blending Modes dropdown menu (it will probably display the Normal mode) and select Multiply.
This multiplies the luminosity of the base color by the blend color, allowing the image below to show through the color-filled marquee. You can also adjust the intensity of the highlight color by reducing its opacity (increasing transparency).
Click anywhere on the image to deselect the marquee. Congratulations! You should now see the section of text on your image highlighted.
Repeat this process to highlight other sections of your image. As we have added this element to a new layer, you should be able to easily adjust the highlight by moving it around on the image. You can also erase or trim any excess color sections to suit your taste.
Here’s the process from start to finish:
Video: Adding highlights to images.
Adding A Logo With White Background To Images
This is a quick hack that can help you if you need to overlay an image with a white background (e.g. a logo or watermark) on another image (e.g. a photo or stock image).
As you can see from the example image below, placing the logo with a white background over the stock image doesn’t look good.
Here’s a quick fix: Make sure to select the layer with the white background image and go to the Blending Modes dropdown menu (it will probably display the Normal mode).
Select Multiply.
This multiplies the luminosity of the white color pixels by the blend color, creating the illusory effect of “transparency”.
Note: Sometimes you can get a better result by selecting Color Burn instead of Multiply from the Blending Modes dropdown menu, as shown in the image below.
Here’s the process from start to finish:
Video: Adding overlays with white backgrounds to images.
Grabbing Text From Images
You can easily copy text from most web pages by simply highlighting the text on the page and copying it to your clipboard. There’s no trick to that.
Using a tool like Snagit, however, also lets you quickly and easily copy text embedded in images.
For example, to grab the text from an infographic image like the one shown below, simply launch Snagit, select the “Grab Text” option, and click on the “Capture” button.
Select the section of the image containing the text and Snagit intelligently analyzes and grabs the text contained in the selected section of that image.
Now, simply copy and paste the results into your text editor.
Learn how to effectively manage, track, and improve your content marketing methods and results.
Content Promotion
Learn how to effectively manage, track, and improve your content marketing methods and results.
Content promotion is the process of distributing content through different channels to reach its intended audience.
The aim of creating content to grow your business is to get it in front of as many people in your target audience group as possible.
The more people in your target audience your content can reach, the greater its impact on the growth of your business will be.
It is beyond the scope and purpose of this course to cover areas of content marketing and promotion in-depth. There are many excellent sites and resources that provide exhaustive information on these topics and we list a number of these in this module’s “Resources” and “References” sections.
The focus of this module is to help you understand the role of content management in areas like content marketing and SEO.
Additionally, we recommend subscribing to our free content management course email lessons if you haven’t already, as these provide a practical step-by-step way to implement the lessons in this course.
As a subscriber, you will also get notified when new posts containing practical information and valuable content management tips are added to our blog.
The Role Of Content Management In Content Promotion
When we think of content promotion, we mostly think of using different strategies and methods to distribute and promote different content types across different distribution channels.
For example, we might think of using paid and organic channels to promote blog posts, videos, or downloadable guides.
Many organizations, however, develop their content promotion strategy to include a multi-channel marketing approach and build their brand across many different platforms using many different tactics.
This means that the content used in your promotion methods has to be tailored and customized to the various different platforms used in your promotional campaigns.
For example, let’s say you are asked to create a piece of content to promote your business on social media. That same piece of visual content will need to be reworked and resized to comply with the image dimensions of different social platforms. This means not only making the content horizontal for Facebook and Twitter, square for Instagram, vertical for stories, etc. but also modifying captions or the accompanying copy to fit the platform’s requirements and be as effective as possible.
Additionally, as part of the promotional strategy, the same content may need to be repurposed for use across different platforms. For example, using the same piece of content formatted differently for social media, blog posts, and email newsletters.
All this content needs to be documented and stored for easy access and retrieval by the marketing team.
A good way to think of the role the content team plays in the area of content promotion, then, is that you can help your organization’s sales and marketing team become superheroes by being their most trusted and reliable sidekick.
How To Effectively Manage Content Used In Content Promotion
As a content manager or a member of a content team, it’s important to understand your organization’s marketing strategy and how to manage the content used in areas like sales and marketing activities.
For example, when looking at your company’s marketing mix, renowned sales trainer Brian Tracy defines 7 ‘P’s for sales and marketing success. Each of these areas involves using content, which needs management:
Product – While the marketing team is responsible for determining what the company’s products and services are, what they stand for, what differentiates them from the competition, whether they meet market demands and customer needs, and come up with appropriate messaging that communicates this, the content team also plays a role in this area. For example, by helping to manage and produce content (e.g. content designed to get feedback from users to create new products or services or improve existing ones).
Pricing – Your company may need to seasonally increase or decrease the pricing of its products or services to remain competitive and engage in sales and promotional activities. It’s important to make sure that wherever there is published content displaying pricing information, it can be quickly and easily updated to reflect accurate pricing changes.
Promotion – This area includes all the ways the business tells its customers about products and services. The content team can help deliver the business better results in this area by reviewing and suggesting improvements to promotional copy (e.g. headlines, calls to action, etc.) and reviewing content metrics.
Place – This is where your products and services are actually sold. It’s where the customer meets the salesperson. Since much of this activity now takes place online (e.g. eCommerce), digital content plays a vital role in all sales and marketing communications.
Packaging – It’s important to look at every element of content in your company’s products and services packaging with a critical eye just as a prospective customer would. Are there any improvements to the text or visual elements of the packaging that could be made to create a better impression on customers?
Position – This is about winning the hearts and minds of your customers. What are the specific words that people use to describe your company’s products and services to others? Can you create more content around this to improve the way people think and talk about your company and its positioning in your market?
People – Ultimately, everything is done by people. Having the right people in the right roles creates better results for the business. Content plays an important role in selecting, recruiting, hiring, and retaining people. For example, HR content such as documents outlining roles and responsibilities, policies, company guidelines, training, staff manuals, etc.
If we return to the basic premise of this course (i.e. “all content needs management”), then it’s clear that content promotion also needs content management.
Earlier, we talked about the role of the content team in content promotion as being like a superhero’s trusted and reliable sidekick, handling the tools in their ‘utility belts’ when help is needed, and providing the business with the support and information it needs to run its marketing activities smoothly and deliver consistent results.
The lessons in this module look at what this means from a practical perspective.
Content Metrics
Content metrics help you track how well your content is performing and measure the success of your content marketing strategy.
Although Google won’t disclose the ranking signals they use to drive content higher in their search results, they do allow you to understand their mindset by sharing extensive documentation with clear guidelines on how to create quality content that will help to improve your rankings and the questions they ask when writing algorithms to assess site quality.
Promoting your content to the right audiences using the right content types via the right channels helps you get the content you create in front of the audience you create it for.
Now that you understand the content promotion process better, it’s time to create your content promotion plan.
Your content promotion plan is a document that outlines the strategy and tactics for promoting and distributing the content created by your business.
It typically includes the goals and objectives for your content promotion, your target audience, the distribution channels to be used, the timing and scheduling of promotions, and the key performance indicators (KPIs) to measure the success of your content promotion activities.
Your business needs a content promotion plan because it helps you to effectively reach and engage your target audience and to maximize the impact of the content you produce.
By having a plan in place, your business can also more efficiently allocate resources and budget toward content promotion and track the performance of your promotion efforts over time.
Additionally, a content promotion plan can help your business to identify and leverage the most effective distribution channels for reaching your target audience and to stay consistent and on-brand with your messaging.
Furthermore, having a specific plan for the promotion of your content, allows you to maximize your reach, it will ensure that your content is seen by the right people at the right time, rather than just publishing it and hoping it will be found. It will also allow you to track the effectiveness of your promotion and make adjustments as needed.
In short, your content promotion plan is your strategy for getting the word out about your business’s content. It helps your business increase the visibility of your content and drive engagement and conversions.
Content Promotion Plan Goals And Objectives
Common content promotion plan goals and objectives include:
Reach and engagement: The goal is to increase the visibility and reach of your content to a wider audience through various promotion channels. This can be achieved by sharing content on social media, sending newsletters, and creating and sharing infographics on social media platforms.
Brand awareness: The goal is to increase your brand awareness and visibility by promoting your content so it aligns with your brand’s messaging and values. This can be achieved by creating and sharing branded graphics, videos, and infographics, and guest blogging on relevant websites,
Search engine optimization (SEO): The goal is to improve the visibility and ranking of your content in search engines through strategic keyword usage, meta-tag optimization, and backlinks. This can be achieved by researching and including relevant keywords, optimizing meta tags, and creating internal and external links.
Lead generation: The goal is to generate leads and collect contact information from interested users by promoting content that includes calls to action. This can be achieved by creating and promoting e-books, webinars, and other content that requires contact information for access.
Influencer marketing: The goal is to increase the reach and credibility of your content by partnering with influencers in the industry. This can be achieved by working with influencers in your niche to create and promote content and collaborating with influencers to create sponsored posts.
Email marketing: The goal is to promote your content and increase engagement through email campaigns. This can be achieved by sending a newsletter that includes links to recent blog posts or promoting a new product or service through email. (Also, consider using video marketing)
Paid promotion: The goal is to increase the visibility and reach of content by paying for advertising on various platforms such as Google Ads, Facebook Ads, or Twitter Ads. This can be achieved by promoting a blog post on Facebook and running a Google Ads campaign to promote an e-book.
How To Create A Content Promotion Plan
Here are the steps you can follow to create a content promotion plan for your business:
Review your content: Before promoting your content, make sure it is of high quality and relevant to your target audience.
Identify your target audience: Determine who your target audience is and where they can be found. This will help you decide which channels to use for promotion.
Select your promotion channels: Decide on the channels you will use to promote your content. This might include social media, email marketing, video marketing, paid advertising, influencer marketing, etc.
Create a promotion calendar: Use a calendar or scheduling tool to plan out when and how you will promote each published piece of content.
Create promotional content: Create promotional content like social media posts, email subject lines, ad copy, etc. to share with your audience to drive engagement and increase visibility.
Use metrics to measure your results: Set up metrics to track the success of your content promotions. Use this data to optimize your promotions over time.
Evaluate and adjust your plan: Review your results and make adjustments as needed to improve your content promotion plan.
Example Of A Content Promotion Plan
Here is an example of what a simple content promotion plan to promote a B2B company’s webinar might look like:
Audience: Business owners and managers in the manufacturing industry
Goals: Increase brand awareness, generate leads, increase attendance to the webinar
Competitors: Industry leaders and peers
Topics:
The latest technology for the manufacturing industry
How to increase productivity and reduce costs
Plan:
Promote the webinar on social media: 1 week before the webinar
Email the audience: 3 days before the webinar
Reach out to influencers in the industry: 2 weeks before the webinar
Run Facebook and LinkedIn ads: 1 week before the webinar
Distribution:
Social media: LinkedIn, Facebook
Email marketing: Weekly newsletter
Paid Advertising: LinkedIn Ads, Facebook ads
Influencer marketing: Reach out to industry leaders
Promotion calendar:
Social media posts: Start promoting 1 week before the webinar
Email the audience: 3 days before the webinar
Reach out to influencers: 2 weeks before the webinar
Run Facebook and LinkedIn ads: 1 week before the webinar
By following these steps and regularly monitoring your results, you’ll be able to create a content promotion plan that helps you reach your target audience and achieve your business goals with your webinar or any other content.
Content Promotion Challenges
Promoting your content can be a challenging task, as it requires a combination of technical skills, marketing strategies, and audience engagement.
While content promotion is a crucial and necessary part of your content strategy, it can also present the following challenges:
No clear strategy: Without a clear and well-defined content promotion strategy, it can be difficult to effectively promote a website’s content and achieve desired results.
Audience engagement: creating content that resonates with the target audience and encourages them to share and engage with it.
Competition: There is a lot of competition for attention, visibility, and engagement on the internet, and it can be difficult to stand out among other websites and content creators.
Lack of traffic: Without a significant number of visitors to a website, it can be difficult to gain traction and promote content effectively.
Limited budget: Promoting content can be expensive, and websites with limited budgets may not have the resources to effectively promote their content.
Limited reach: Even with a large amount of traffic, a website’s reach may be limited if the majority of visitors are not within the target audience.
Producing high-quality content: The quality of your content is very important. Poor-quality content will be hard to promote and get noticed by the audience. Ensuring that your content is informative and of high quality is important for keeping your audience engaged.
Search engine optimization (SEO) – making sure the website and its content are optimized to rank well in search engine results pages.
Algorithm changes: Search engines and social media platforms frequently update their algorithms, which can greatly impact the visibility and reach of a website’s content.
Content promotion activities: Actively promoting the content through various channels such as social media, email marketing, and advertising.
Measuring and analyzing performance: Tracking content metrics such as website traffic, engagement rates, and conversion rates to measure the success of content promotion efforts.
Content Promotion Checklist
Define promotion goals: Clearly define the goals for promoting the content, such as increasing website traffic or generating leads.
Identify target audience: Identify the target audience for your content and where they are most likely to be found online.
Create a distribution plan: Develop a plan for distributing the content through various channels, such as social media, email, and paid advertising.
Optimize for SEO: Optimize the content for search engines by including relevant keywords, meta descriptions, and alt tags.
Use social media: Share the content on your company’s social media platforms and encourage your followers to share it with their own networks.
Reach out to influencers: Reach out to influencers in your industry and ask them to share the content with their audience.
Leverage email marketing: Include your content in your email newsletter and send it to your email subscribers.
Leverage video marketing: Include your content in videos and upload these to popular video-sharing platforms.
Use paid promotion: Consider using paid promotion, such as Google Ads or Facebook ads, to reach a larger audience.
Track and analyze: Use analytics tools to track the performance of your promotions and gather insights for future campaigns.
Repurpose and refresh: Repurpose the content and refresh it with new information and insights to reach new audiences and keep existing audiences engaged.
Continuously monitor and improve: Continuously monitor and improve your promotion strategy based on the results and feedback.
Content Promotion – FAQs
Here are frequently asked questions about content promotion:
What is content promotion?
Content promotion involves strategies and tactics used to distribute content to reach a broader audience. This may include sharing it through social media, email marketing, paid ads, or collaborating with influencers.
Why is content promotion important?
Content promotion is vital to increase visibility of your content, attract more traffic, engage audiences, and ultimately drive conversions. It helps to ensure that your valuable content reaches its intended audience and doesn’t just sit unnoticed.
How do I choose the right platforms for promoting my content?
Select platforms based on where your target audience spends their time. Analyze demographic data and platform popularity among your audience. Tailor your approach to fit the platform’s unique environment and user behavior.
What are some effective content promotion strategies?
How can I measure the success of my content promotion efforts?
Use analytics tools to track metrics such as page views, user engagement, social shares, and conversion rates. This data will help you understand the effectiveness of your strategies and guide future efforts.
What role do SEO and keywords play in content promotion?
SEO and keywords help to optimize your content so it is more likely to appear in search results, increasing organic visibility and traffic. Keyword optimization should be strategically aligned with the content topics and the search habits of your target audience.
Can I repurpose my content for promotion?
Yes, repurposing content across different formats (e.g., turning a blog post into a video or an infographic) can maximize its reach and appeal to different audience preferences, making it a versatile tool in content promotion.
How often should I promote my content?
The frequency of content promotion should depend on the platform and the nature of your content. Regular updates and reminders can keep your audience engaged without overwhelming them. Balance is the key to maintaining interest and relevance.
Summary
Content promotion activities such as content marketing and SEO including the promotion channels used to distribute this content all require content management.
Your content team plays a vital role in this area, helping to make the marketing team’s work more effective.
The process of content promotion involves getting your content in front of the right people, at the right time, and in the right format.
However, this can be challenging as there are various hurdles to overcome, such as increasing visibility, standing out in a crowded digital landscape, measuring performance, and budgeting.
Additionally, creating high-quality content that resonates with the target audience and encouraging engagement and sharing are also important aspects of effective content promotion.
Without a well-planned approach, promoting content can be a difficult and time-consuming task.
Action Steps
Review all areas relevant to content promotion in your organization and make sure that systems for managing, documenting, and accessing the content in these areas have been effectively implemented.
Resources
Content Promotion Kit – Includes a content promotion checklist (PDF), an editable checklist to customize for your business, templates for sharing content with leads, customers, and influencers, and templates for promoting content on social media.
Learn about using videos and video marketing effectively as part of your content marketing strategy.
Video Marketing
Learn about using videos and video marketing effectively as part of your content marketing strategy.
Research from leading online sources shows that people are watching more videos online than ever before.
According to sites like Wyzowl and Statista, for example, around 500 hours of new videos are uploaded to YouTube every minute, and more than 1 billion videos get viewed each day on TikTok.
It’s no wonder, then, that videos are an important part of marketing a business online effectively.
In this lesson, we provide a brief overview of video marketing and the challenges of managing your video content as part of your video marketing strategy.
“Video marketing is using videos to promote and market your product or service, increase engagement on your digital and social channels, educate your consumers and customers, and reach your audience with a new medium.”
More businesses are turning to video marketing and investing in the creation and distribution of video content to promote and market their services online.
And there is a good reason for this. According to Wyzowl, customers overwhelmingly prefer watching short videos to learn more about a product or service and buy physical and digital goods than reading text-based articles or blog posts, viewing infographics, downloading ebooks or manuals, attending webinars, receiving sales calls or trialing demos.
Also, the same research shows that people watch on average 2.5 hours of online videos and are twice as likely to share video content than any other type of content, including social media posts, blog posts, articles, or product pages.
In short, videos can be a powerful and effective way to:
Increase traffic to your website
Increase dwell time (the amount of time a user takes analyzing a web page before clicking back to search results)
Increase a user’s understanding of your product or service
Generate new business leads
Increase sales
Reduce support calls
Increase brand awareness
Generate good ROI
To reap the above benefits, however, you need an effective video marketing strategy.
Your Video Marketing Strategy
Video marketing is an effective way to promote and market your business online, but there are also challenges.
Online consumers are inundated every day with all kinds of marketing, advertising, and sales messages, and exposed to other types of interesting, and engaging visual content like live streaming, interactive 360 videos, augmented reality, and more.
On top of this, many competing businesses are also using videos.
For your video marketing strategy to be effective, then, you may need to create different types of branded video content and distribute these through different channels to reach your target audience and achieve your goals, taking into account the fact that most online consumers have very limited time and short attention spans, that there may be a lot of competition, and that your business may have very limited resources, such as a small budget, and a content team that lacks the time and the video production and editing skills to create really polished videos.
It’s also important to think about the purpose of your videos and where you plan to display these.
For example, some of the places you may want to display your videos include:
Landing or email-capture pages
Sales pages
Social media platforms
Social media ads
Private membership sites (e.g. welcome page, training pages, etc.)
Crowdfunding sites
Affiliate sites
etc.
Factors like your strategic goals, the story you want to tell using a video format, your budget, etc. will determine the types of videos your can produce and how you will distribute these.
For more information on creating an effective video marketing strategy, we recommend reading these excellent guides:
Research shows that in addition to posting videos on YouTube, more businesses are now planning to include channels like LinkedIn, Instagram, and TikTok in their video marketing strategy.
For the latest video marketing statistics, including the most widely-used video distribution channels, go here.
Types Of Videos
What are the different kinds of videos you can create and what types of videos should you create for your business?
This all depends on your video marketing strategy.
According to Wyzowl, here are the most popular types of videos being created
As the graph above shows, most video types fall into these groups:
Live Action – Live action videos are quick to film and edit, and can be made quite inexpensively (see description in the next section below).
Animated – Animated videos let you control every aspect of what viewers will see (see description in the next section below).
Screen Recorded – Screen-recorded videos essentially capture what you can see on your entire screen or a section of your screen, and can include mouse movements, callouts, annotations, in-picture videos, background soundtracks, etc. in the editing process. These types of videos are great for “looking over the shoulder” how-to tutorials.
And here are the most popular types of videos being created according to their purpose…
Let’s go through these different types of videos:
Animated Videos
As stated earlier, with animated videos, you have complete control over all aspects of what will appear in your video.
You control the video’s look and feel…from background scenery to main characters, design, text, callouts, colors, timings, transitions, soundtrack, special effects, and more.
Additionally, animated videos can be created completely in-house on your computer. You don’t have to hire actors, scout for shoot locations, or worry about bad takes and reshoots. You can tweak and refine animated videos to your heart’s content and go back and edit them at any time.
You can also use animated videos to create almost all other types of videos, including video ads, teaser videos, sales videos, explainer videos, product demos, event videos, training videos, onboarding videos, and more!
Here is an example of an animated video used to explain food safety cross-contamination…
For more information and examples of animated videos, go here:
App demo videos (also called app explainer videos) show off what a mobile app can do…how it works, how it looks, how it feels, and all the features and benefits users need to know and understand to download or buy and use your app.
App demo videos are often made using direct screen recordings but can include footage of the app, elements of animated or live-action video, 3D device animations, illustrations, and more!
Many app demos can also double up as explainer videos by introducing your target audience to the features and story behind your app.
Check out this animated app demo video for a children’s learning app:
For more information and examples of app demo videos, go here:
“Behind the scene” videos let viewers meet the people working in your company, see your team at work, and gain valuable insights into your business processes and your company culture.
“Behind the scene” videos are not only great for personalizing your business and building trust but they can also act as an effective recruitment tool for your company.
Here is a great example of a “behind the scenes” video:
For more information and examples of “behind-the-scenes” videos, go here:
A corporate or business video refers to the production of video content for brands and companies that can be used for everything – from educating and persuading new customers, to providing informative walkthroughs and demos of your website or solutions, to training and onboarding new employees.
Corporate videos can include a mix of different video types – animated, live-action, screen-recorded, interactive, and more.
They are also quite versatile, in that the final video can be used for a wide range of purposes (e.g. social posts, emails, adverts, trade shows, etc.).
Here is an example of a corporate video created by a University for viewers who are deciding on which higher-learning institute they should attend:
For more information and examples of corporate videos, go here:
Onboarding videos welcome, educate, and empower customers and users about the full benefits of your company, products, services, and features, help them get their accounts and administrative settings up and running, show them how to assemble and use physical/digital products, and give them the knowledge and tools they need to get up and running quickly.
Onboarding videos also help to improve user experience and increase customer satisfaction, retention, loyalty, and revenue by upskilling and empowering them and providing them with timely information and support, reducing product returns due to buyer’s remorse.
Onboarding videos range from simple welcome videos to software demo videos, product walkthrough videos, detailed educational videos, etc.,
They can also be used in a range of different ways. For example, you can make them available as an on-demand “learn at your own pace” type knowledge portal, upload them to YouTube and add them to a ‘User Onboarding’ playlist, build the video content into your customer workflow as an interactive guide, and more.
Here is an example of a “bite-sized” customer onboarding video from Asana:
For more information and examples of customer onboarding videos, go here:
Customer service videos help customers troubleshoot and solve problems, answer questions about your products or services, and reduce support queries.
Customer service videos can include FAQ videos, video tutorials, and feature or product demos.
Publishing customer service videos publicly can also help to build trust with users and reassure them that your business will be there to support them.
If you are wondering how to create customer service videos that will help get you and your customers out of a pickle, watch the video below:
For more information and examples of customer service videos, go here:
Demo videos are short, educational video clips that showcase your products or services, highlight their key benefits, and explain or show how your products or services work.
Demo videos typically encourage viewers to purchase the product or service after watching it in action and can be done in the form of a tutorial, a showcase, or an animated video.
Here, for example, is an animated demo video offering an innovative solution to a problem that many new parents have to face (some do it bravely, and some just suck it up):
For more information and examples of demo videos, go here:
Event videos are great for grabbing the attention of viewers and passersby at events like exhibitions and trade shows and providing them with product highlights or a visual summary of what your business does.
You can also use event videos to generate a buzz (and sell tickets) before an event, add impact to award ceremonies (e.g. to introduce nominees, review “best moments”, celebrate winners, etc.), enhance sales presentations or investment pitches, give audiences a “behind the scenes” tour at internal events like annual team meetings, sales conferences, sales kick-offs, etc.
Businesses of all sizes can benefit from event videos and produce these as animated event videos or live-action videos with event videography.
Here is an example of an event video aimed at participants with a lot of dough to throw around:
For more information and examples of event videos, go here:
Explainer videos are designed to save companies time and help viewers quickly understand their business, product, or service by communicating key concepts and key points concisely.
Explainer videos are one of the most popular and versatile types of videos. They can be any length, but many are typically 1-2 minutes long, and once created, can be used repeatedly in multiple ways, such as:
Your home page
Social media
Email signatures
Paid social/YouTube ad campaigns
Events
Introduction to training or onboarding new customers or new team members.
Additionally, you can use elements from your explainer video as web graphics (e.g. a screengrab) and other print/digital assets.
Here is a video that tells you nothing, yet explains everything about what this company does:
For more information and examples of explainer videos, go here:
Unlike “linear” videos where users can only play, pause, rewind, and fast-forward content, interactive videos put users in control of their viewing experience by allowing them to click and interact with your video content to make decisions, answer questions, complete forms, buy products, and more!
An interactive video is essentially video content overlaid with interactive elements so the choices viewers make while watching determine how the video plays out.
Some of the most popular interactive features & functionality of interactive videos include branching stories with clickable hotspots and outcomes that depend on the choices viewers make, navigating to specific chapters in the video content, interactive quizzes, and built-in eCommerce allowing users to fill out forms and buy products on your ‘shoppable video’.
It’s important to note that interactive videos need to be hosted on a special server for the overlaid interactive functionality of the video to work.
Click on the image below to view an interactive video that walks you through Amazon’s company onboarding process using a gamified approach.
For more information and examples of interactive videos, go here:
A live-action video is essentially recording people talking on camera. This can be the company CEO, members of a team, clients, customers, etc. telling a story in their own words, and sharing their expertise or experiences (e.g. testimonials).
Featuring real people in your video puts a face to your brand adds a personal touch, and helps to build trust and credibility
If you are looking to create a high volume of video content (e.g. for social media), live-action videos are ideal, as they are relatively quick to film and edit.
Here is one of the most successful live-action explainer videos of all time:
For more information and examples of interactive videos, go here:
Microinteractions are trigger-based events where a user interacts with your website or mobile app through animation.
No doubt you have seen microinteractions on websites and social media. Simple examples are the ‘heart’ or ‘thumbs up’ animation that comes up when you like someone’s post or text message, and the animated ‘loading’ icon you see when you are waiting for a web page to load.
Microinteractions are designed to provide users with instant and relevant feedback, add “emotion” and status updates, and encourage user interaction (e.g. sharing, liking, and commenting on your content). They can help to improve site navigation and user experience and make your website more interesting and engaging to users.
Microinteractions can be simple, as shown below…
Or complex, such as the Porsche Car Configurator:
For more information and examples of microinteractions, go here:
Product demo videos let you educate, explain, entertain, and sell products by building customer confidence and removing barriers to purchase.
Product demo videos work in a similar way to explainer videos by showing users product features, explaining their functionality, and involving them so they can understand what the product does, how it works, and visualize themselves using it.
You can include live-action footage (e.g. someone presenting and giving a product demonstration) and/or animation (e.g. cross-sections, close-ups, etc.) in your product demo videos.
In addition to helping you sell products directly to consumers, product demo videos can also be used to educate your sales team, distributors, affiliates, clients, etc.
Here, for example, is a slick video aimed at coffee-loving consumers who want to enjoy barista-style coffees at home:
For more information and examples of product demo videos, go here:
Sales videos support your sales process by helping to convert leads into new customers.
In addition to educating potential customers about the benefits and features of your products or services, they help to build rapport, address frequently asked questions, and proactively overcome objections, inspiring and persuading prospects to become customers.
Sales videos are also great for people that don’t like being “sold to” as these can work for you as your 24/7 sales team, delivering a perfect sales pitch consistently, and allowing prospects to inspect what you have to offer in a place where they feel safe, comfortable, and at a time that is suitable and convenient for them.
Sales videos can save your sales reps time (by helping them spend less time on the phone taking and making sales calls), used instead of an actual sales team member, or included in a sales presentation.
Sales videos can be created using a blend of animated or live-action footage, and include text slides, testimonials, product demos or showcases, screen recordings, interactive elements, and more…whatever is required to get someone interested in your brand to the point where they make a decision to buy.
Of course, there is nothing wrong with injecting a little humor in your sales videos, so you can sell without actually saying much about your company or products, as shown in the video below:
For more information and examples of sales videos, go here:
Social media videos are short-form videos designed to tell stories that will attract viewers on social platforms and drive engagement actions.
Various types of videos work well on social media, including interviews, Q&As, live videos, announcements, reveals, behind-the-scenes, product demos, user-generated videos, giveaways and contests, promos and deals, event videos, and tutorials.
With most social media platforms, you can simply upload your regular videos, like the example video shown below, sourced from Facebook:
In addition to posting videos on social platforms, you can use animated videos and animated social graphics in status updates, profiles, news feeds, and other areas to keep followers interested.
Note: You may need to adjust your video formats and filesto use some of the advertising and promotional features available on various social media platforms.
For more information and examples of social media videos, go here:
Just like movie trailers, teaser videos give viewers a sneak peek of a product or service and are designed to raise awareness and build anticipation about new and upcoming features, products, and events (live events, online courses, etc.).
You can create a teaser video if you haven’t yet finished building your new product, service, feature, or idea. This allows you to get your promotion going and build momentum and anticipation for it earlier, as well as providing an opportunity for feedback from your audience.
You can then gauge the feedback and response to refine your development process and improve the chances of success for your final product.
Alternatively, if you are creating a teaser video for a more complete and fuller video-based product (e.g. an online course), here is an effective format for creating ‘sneak-peek’ videos:
Script and produce the full (i.e. complete) version of your video first
Identify an ideal spot in your video timeline to insert a break
Create an additional ‘click here to learn more’ slide
Produce two versions of the video: your full video and the shorter teaser video ending with the ‘click here to learn more’ slide.
You can also create the above sneak peek video by editing highlights of your course and compiling these into a “compilation teaser” video.
Once you have your teaser video done, make sure to share it on your website and social media platforms…maybe even consider boosting it with an ad spend or going offline (e.g. video billboards, events, TV, etc.) to generate maximum impact and awareness.
Below is a video compilation showcasing various product teaser videos:
For more information and examples of teaser videos, go here:
Allowing your satisfied customers and clients to promote and champion your business through testimonial videos (and case study videos) is a powerful way to build trust, boost credibility, and provide social proof for your brand, and ultimately increase sales of your products and services.
Just as many consumers check product reviews from other users before making a decision, many people also watch video testimonials to learn more about a company, product, or service and to help influence their purchasing decisions.
Testimonial videos are especially effective when your business can demonstrate through customers or client testimonials how your solution, product, or service has helped solve their problems and address their pain points, as many of your target audience will experience similar issues and challenges.
There are various ways to create testimonial videos. You can:
Create low-budget testimonial videos in-house by collecting written testimonials from satisfied customers, adding these to a slide presentation with a voice-over and/or soundtrack, and presenting these as a screen recording
Use video testimonial software (see further below), or
Create live-action recordings using a professional video production company.
You can add testimonial videos to product/service pages on your website, share them on social media, include them in video ad campaigns, and various other ways.
Here is an example of a low-budget yet compelling video testimonial you could shoot with just your phone and basic video-editing software:
For more information and examples of testimonial videos, go here:
Training videos are a powerful learning tool, especially “look over the shoulder”-style how-to screen recordings and videos that combine audio and visual elements with written text such as bullet point reminders, key concept summaries, checklists, diagrams, flowcharts, etc.
One of the main benefits of creating training videos from a business point of view is that these provide consistency in your organization. Videos can be used to train individuals or whole teams and explain your processes, policies, products, production workflows, and troubleshooting, as well as the culture, values, behaviors, and standards your organization expects from all team members.
They are also extremely cost-effective, as you can use the same video to train new team members or new customers or clients.
From the viewer’s point of view, there are many benefits too. Viewers can learn at their own pace and usually at a time that suits them, rewind over points repeatedly, and demonstrate in a couple of minutes what could take hours to explain.
Training videos encompass a wide range of purposes and can use different styles (e.g. screen recording, animation. live-action, or a combination of all of these) to communicate their information.
For example, you can create the following types of training videos:
Product training videos to demonstrate how products work.
Demo videos to provide an overview of how a software application or product works.
Orientation videos to welcome new members to your team and help them learn about their new roles.
Customer relations videos to showcase customer interactions and improve customer experience using ‘roleplay’ scenarios.
Sales training videos to empower your sales team to present effectively, handle objections, and convert prospects into new sales.
Retail training videos to show your team how customers should be treated and help them learn skills like upselling and cross-selling, dealing with difficult customers and complaints, etc.
Safety training videos to demonstrate how to operate safely and follow correct procedures.
HR training videos to explain your policies and make your rules and expectations clear.
Explainer videos to help your team members, customers, distributors, reps, affiliates, etc. understand your business, products, services, solutions, etc.
Training videos can also be of varying lengths. In some cases, long videos may be required, such as recorded presentations or webinars. In other situations, it may be more effective if the information is broken down into bite-size digestible short videos.
For example, here is a comprehensive video tutorial on using Photoshop that delivers almost one hour of training content…
And here is an example of a short instructional video dealing with workplace bullying:
For more information and examples of training videos, go here:
Video advertising is using video content to sell products or services.
Video ads are typically promotional-type videos introducing your brand, product, or service, which are created specifically for sharing outside of your business, where you pay for audiences to view or click on it.
Video ads can be quite effective if done right. The key is to capture the viewer’s attention within the first few seconds, and then keep them engaged with content that tells the right story without ‘hard selling’ them, and then asking for the purchase at the right moment.
Typical examples of video ads include:
Video banner advertisements appearing on a landing page or website.
Pre-, mid-, or post-roll video advertisements that are played before, during, or after an online video or a video posted on social media.
TV video ads aired as traditional commercials on TV or streaming services.
Live video ads shown as part of a real-time streamed event, conversation, or product launch.
Sponsored video ads (e.g. “This video is brought to you by…”) placed within other videos or marketing content.
Below is an example of a video ad aimed at mobile phone users and created to promote Android:
For more information and examples of video ads, go here:
“Videographics are an engaging visual representation of compiled data put forward in a graphically appealing and easy-to-understand way…
A videographic provides the audience with valuable information while entertaining them at the same time. It is a short, informative type of video that helps your audience digest your reports or statistical numbers better in a matter of minutes. “
Essentially, a videographic makes information easier to interpret by taking complex data and data-driven messages from statistics, polls, and survey results and turning them into compelling and concise visual information made simple, quick, and easy to consume.
Informative videographics encourage sharing on multiple platforms, resulting in better brand recall.
Below is an example of a videographic-based video:
For more information and examples of videographics, go here:
Here are some useful tools tat can help to improve your video marketing results.
Hookle
Hookle is an app that lets you manage all of your social media marketing in one place and lets you schedule and publish your videos to all your social media platforms.
Check out the video below for an overview of this tool:
For more social media management tools that you can use to track video performance across multiple platforms, see this section of the course: Social Media Tools
Create Cartoon Explainer Videos Easily
Cartoon explainer videos can be very effective when it comes to grabbing and keeping a viewer’s attention.
They can also be used to inform, educate, and convert viewers into prospective clients and customers, train users, simplify complex subjects, tell engaging stories, etc.
As stated earlier, explainer videos are great for getting your point across quickly, reducing customer support calls, and getting your videos shared online.
Cartoon explainer videos can also be expensive to create. A digital agency will typically charge thousands of dollars to create a short animated video for your business, and some will even charge thousands of dollars per minute of video!
For an inexpensive and easy-to-use cartoon explainer video creation software that you can use to create animated explainer videos in-house, check out Toonly.
Animated Video Creation Tool
If you are looking for a powerful video creation software tool that can help you create 2D & 3D animated marketing, explainer, and training videos, doodle sketch videos, and motion videos in-house in minutes, check out Doodly.
Live Action Video Animation
If you are looking for a video animation tool that lets you easily create stunning live-action video intros and logo stings with no video editing or production skills, check out Viddyoze.
Use any of the tools below to collect video testimonials from happy clients and customers and promote these on your website, blog, social media, etc.
Vocal Video
Vocal Video is an all-in-one platform for collecting, editing, hosting, and sharing testimonial videos.
This tool lets you easily and quickly collect testimonial videos, edit them, and apply your branding.
You can also trim your video, add graphics and licensed music, switch from video to audio, and create a video transcript directly from the tool with no additional software required.
VideoAsk is a “video conversation” platform that lets you and your customers quickly send video, text, or audio replies back and forth.
Essentially, it’s like communicating via emails but using videos instead.
You can use this tool to collect customer feedback, add video welcome messages for respondents, and use conditional logic to send pre-recorded questions to customers based on their previous responses.
VideoPeel allows users to click, record, and submit video testimonials automatically via mobile or desktop using a video capture link. The tool also automates thank-you messages.
VideoPeel displays all of your questions on one screen and offers you the option of choosing different video campaign templates (profile message, photo message, or video message). You can use their editing tools to add your logo, a simple text overlay, a star rating, and a disclaimer.
Collected video responses are held in a single repository for easy management.
VideoPeel also offers Shopify integration, Amazon syndication, and other eCommerce and social media publishing options.
Vouch is a video testimonials tool that lets you add questions and send a single link to one or many users.
You can review your video responses and transcripts, trim your videos or stitch them together to create a playlist using their video editing software, and publish or share these via a link, embed code, or integration.
The tool features speaker notes, calendar reminders, and unlimited takes, allowing users to easily record their video responses and send these back to you.
Vouch lets you add your own logo, colors, and styling to control your brand experience across all touchpoints, and integrates with many popular workflow tools, allowing you to collect and share video testimonials from tools you are already using.
Video monetization platforms allow you to get paid for the videos you publish online. When audiences view or download your content, you get paid, so the more that people watch, the more you earn.
If you would like to monetize your videos, consider using a tool like the one shown below.
Uscreen
Uscreen is an end-to-end white-labeled video monetization platform that supports subscription and pay-per-view models and is designed to generate revenue on OTT streaming services similar to Netflix or Hulu.
Uscreen provides everything you need to monetize, distribute and scale your streaming service business: video hosting, streaming, built-in billing, monetization, analytics, and even end-user support.
Uscreen also provides membership sites for your subscribers, fully-branded apps for mobile and TV, tools to host live streaming events, community and course features, and more than 1,000 integrations (e.g. Mailchimp, Salesforce, Constant Contact, ActiveCampaign, and many more!)
Video marketing is not only essential when it comes to promoting your content online effectively, it is also extremely challenging to track and manage effectively without the right strategy, systems, processes, tools, resources, and budget.
Before you start producing videos for your business, make sure that you have the following in place:
Your Content Strategy and Content Plan to ensure that any videos you create will contribute to achieving your business objectives.
A documented content production workflow – whether you decide to create videos in-house or outsource the creation to an external agency, it’s important for your video creation processes to be documented.
Content Documentation System – where are you storing all digital assets, files, and elements used in the production of your videos? Make sure these are easily accessible as you will need to update your videos in the future.
Video Metrics – Have you defined the important metrics you will be tracking for your videos? You will need these metrics to know which videos and video topics are generating the best ROI and to improve your results.
Tracking System – Your tracking system will help you monitor, measure, and evaluate the effectiveness of your videos and your video marketing campaigns.
Summary
Most businesses with an online presence today need to engage in video marketing. There are many types of videos you can create for your business, so it’s important to develop a clear video marketing strategy for your business.
Action Steps
Create a video marketing strategy aligned with your overall content strategy and objectives, set up the systems you need to manage it effectively, and schedule regular reviews to make sure that your video marketing strategy is consistently delivering your business its expected targets, continued growth, and a positive ROI.
Resources
The Ultimate Video Marketing Starter Pack – Download a free video marketing starter pack containing videos, templates, resources, and tips on how to get your video marketing strategy going.
Social Media Video Specs Guide – Visit this guide for up-to-date video formatting and file specifications for all the major social media platforms.
Also, see the sections below for additional information and video-related tools and resources that can help you create professional videos and video content inexpensively:
Learn how to drive more traffic to your site and more customers to your business by getting your videos to rank higher on YouTube and on Google’s search results.
Here are frequently asked questions about video marketing:
Why is video marketing important?
Video marketing is essential because it enhances engagement, boosts brand awareness, and improves conversion rates by delivering compelling content that resonates with audiences more effectively than text alone.
How do you properly execute a video marketing strategy?
To execute a video marketing strategy effectively, start by defining your goals, understanding your target audience, creating compelling content, optimizing for search engines, and analyzing performance to refine future strategies.
What types of videos are most effective in video marketing?
Product demonstrations, tutorials, customer testimonials, live streams, and company culture videos are among the most effective types because they engage viewers and provide valuable information in an accessible format.
How long should marketing videos be?
The optimal length depends on the platform and your audience’s preferences. Generally, shorter videos (1-2 minutes) work well on social media, while longer formats (up to 10 minutes) can be effective on platforms like YouTube for more detailed content.
How do I measure the success of my video marketing campaigns?
Measure success using metrics such as view count, engagement rate (likes, shares, comments), watch time, click-through rates, and conversion rates. Analytics tools can help track these metrics and provide insights into viewer behavior.
Can video marketing help with SEO?
Yes, videos can significantly boost SEO by increasing the time visitors spend on your site, reducing bounce rates, and providing content that can be ranked in search results, particularly if the videos are properly optimized with the right keywords and meta descriptions.
What platforms should I use for video marketing?
Use a mix of platforms for maximum reach and impact, including YouTube, Facebook, Instagram, and TikTok. The choice of platform should align with where your target audience spends their time and the nature of the content.
How often should I release new videos?
The frequency should be based on your capacity to produce quality content and your audience’s appetite for new videos. Consistency is key, so choose a sustainable schedule, whether it’s weekly, biweekly, or monthly.
What budget should I allocate to video marketing?
Your budget should reflect your marketing goals, the quality of production required, and the expected ROI. Start with a manageable budget and adjust based on the outcomes of your initial campaigns.
How can I make my videos stand out?
Focus on storytelling, use high-quality visuals and sound, ensure your content is authentic and relatable, and consider incorporating interactive elements like Q&A sessions to engage your audience more deeply.
Learn about using emails. autoresponders, and email marketing effectively as part of your content marketing strategy.
Email Marketing
Learn about using emails, autoresponders, and email marketing effectively as part of your content marketing strategy.
A successful email marketing strategy will help you grow a targeted and responsive email list of subscribers.
You can then use this list to nurture leads into prospective clients and customers using emails targeted to your audience and distributed through email services and autoresponders.
This lesson will give you a better understanding of using email marketing to grow your business online.
In the wider context of effective content management, it is useful to set goals when implementing an email marketing strategy to include the following:
Integration with Content Strategy: Ensure that email campaigns align with your overarching content strategy to maintain consistency in messaging and branding across all channels.
Ensuring Content Relevance: Deliver targeted email content that resonates with your audience’s interests, preferences, and stage in the customer journey.
Segmenting Email Lists Effectively: Divide the subscriber base into segments based on demographics, behavior, preferences, and past interactions. Personalize email content to cater to the specific needs, preferences, and interests of each segment.
Optimized Email Design: Design visually appealing emails that are mobile-responsive and easy to read. Incorporate clear calls-to-action (CTAs), compelling visuals, and concise copy.
Consistent Email Cadence: Establish a consistent schedule for sending emails to maintain audience engagement without overwhelming them. This ensures that subscribers anticipate and look forward to receiving your content, leading to better open and click-through rates.
Enhanced Email Deliverability: Ensure emails reach recipients’ inboxes by maintaining sender reputation, optimizing email content, and adhering to email regulations such as GDPR and CAN-SPAM Act. This fosters better engagement and avoids email being marked as spam.
Improved Email Open Rates: This involves crafting compelling subject lines and preview text to increase open rates. Personalization, segmentation, and A/B testing can also optimize content for higher open rates, driving better campaign performance.
Boosted Click-Through Rates: Develop engaging email content with clear call-to-action (CTA) buttons and relevant links to drive recipients to desired actions, such as visiting a website or making a purchase].
Reduced Unsubscribe Rates: Provide valuable and relevant content to subscribers based on their preferences and behaviors. Regularly review email performance metrics to identify trends and adjust your content strategy accordingly.
Performance Tracking and Optimization: Monitor email performance metrics such as open rates, click-through rates, and conversions. Analyze data to identify trends, optimize content, and refine email strategies for continuous improvement.
Ensuring Email Compliance: Adhere to email marketing regulations and best practices, as well as legal and industry regulations regarding email marketing, including obtaining consent, providing clear opt-out options, honoring unsubscribe requests promptly, and ensuring data privacy and security. Compliance helps build trust with subscribers and mitigates legal risks.
Lifecycle Email Marketing
Lifecycle email marketing is a strategic approach designed to deliver timely and relevant messages to the right audience, guiding them through their journey from awareness to advocacy.
It’s a potent tool for nurturing prospects and customers, influencing purchase decisions, and boosting revenue.
The Power of Lifecycle Emails
There are two key reasons why lifecycle emails are highly effective.
Lifecycle marketing comprehensively addresses all stages of the marketing funnel, including customer acquisition, retention, and upselling, making it a significant revenue driver.
Lifecycle Email Marketing Stages
There are eight stages in lifecycle email marketing:
Awareness: Introduce your brand and grab attention.
Knowledge and Interest: Establish authority and build trust.
Consideration: Nourish interest with targeted content.
Selection: Highlight why your offering is superior.
Purchase: Facilitate conversions and follow up post-sale.
Satisfaction: Ensure customer happiness and engagement.
Retention and Loyalty: Reengage customers and seek upsell opportunities.
Advocacy: Encourage referrals and foster advocacy.
Tailoring Content To Each Lifecycle Phase
Early Phase
Focus on addressing customer pain points without overt selling, building trust through educational content, and setting expectations through welcome emails.
Middle Phase
Continue nurturing post-purchase relationships with thank you emails, onboarding guides, feedback requests, and incentives like discounts or replenishment reminders.
Late Phase
Leverage satisfied customers to drive advocacy through referral programs and reengagement emails, reinforcing relationships built in earlier phases.
Tips For Effective Lifecycle Campaigns
Establish KPIs: Set objectives and benchmarks tailored to each stage to measure success effectively.
Avoid Urgency: Prioritize building value over creating urgency to foster genuine customer engagement.
Personalize Content: Segment your audience based on interests and behaviors to deliver highly relevant content that resonates.
When executed thoughtfully, lifecycle email marketing can be a powerful tool for nurturing customer relationships, maximizing revenue, and cultivating brand advocates.
Understanding the distinct needs of each stage and crafting tailored content accordingly is the key to unlocking the full potential of this strategy.
Why Use Autoresponders?
Another secret of growing a successful business through content marketing is to have an email marketing strategy that allows you to:
Grow a targeted and responsive email list of subscribers,
Turn subscribers into prospective clients and customers, and
Train/Upsell existing customers.
Building and managing lists with emails using email services and autoresponders allow you to keep in touch with your subscribers and deliver timely or scheduled email messages, training content, and information of value on a regular basis and at the click of a button.
If you’ve ever filled out an opt-in form online to get more information about a product or service, or signed up for an email newsletter and received an instant response in your e-mail inbox, your email reply was most likely sent via an autoresponder program.
Simply put, autoresponders are email programs that send out pre-written messages. These emails can be in response to trigger requests sent to a specific email address or scheduled to be sent out sequentially whenever a new subscriber opts into your service.
An email marketing and autoresponder service can help your business automate your communications with your target audience.
Autoresponders are one of the most powerful online marketing tools you have available for growing your business online. They are easy to use and once you have set things up, your entire marketing can be automated to keep your business growing 24 hours a day on auto-pilot.
When new subscribers sign up, they are instantly added to an automated sales, training, and/or customer relationship system, and remain on your list until they decide to unsubscribe.
Autoresponders can be used in a variety of ways, from sending welcome emails to building customer lists, following up with prospects, and tracking leads through a sales pipeline.
Some autoresponders, like signup services for e-groups and forums, are one-time deals. They provide a single response for every message received (e.g. email a specific address and you get back email instructions on how to join or access the group).
Depending on your email marketing strategy, you could set up multiple autoresponders to target different groups of users or address different needs.
For example, you may want to set up an autoresponder to send out only important product updates to premium-level clients and another autoresponder to grow and nurture leads (and eventually turn these subscribers into premium clients).
Email Drip Feeding And Broadcasting Messages
Email Drip Feeding
With an autoresponder, you can bulk-write your email messages and then drip-feed emails to your subscribers at regular intervals that you specify.
If you are setting up a series of training emails or an email course, for example, you would create the content of those emails, add these to your autoresponder, and then set up a predetermined schedule to drip-feed your emails and send out messages to your subscriber email addresses.
For instance, you can set up an autoresponder to send subscribers an instant response when they sign up (e.g. a welcome email), then a follow-up message 2-3 days later, then another message 5-7 days after the previous email has been sent, and so on.
You can also program your autoresponder to send one message every day (e.g. an inspirational quote or daily reflection), 2-3 emails per week (e.g. product training or an email course), twice monthly (e.g. a newsletter), once a year (e.g. a subscription renewal reminder), or any interval that works for your audience and keeps them interested and engaged with our email series (and subscribed).
In addition to drip feeding, you can also create a single email message and broadcast it to your list on specific days, times, and intervals of your choice.
Email broadcasting is great for sending out special offers, time-sensitive announcements, product updates, event reminders, breaking news, etc.
Email Marketing Services
Ideally, your business should be capturing visitor details from your website or blog and adding them to your mailing list or newsletter.
There are many self-hosting scripts available, including plugins and add-ons that you can use to send out newsletters and autoresponder messages via your own website or CMS platform.
However, we recommend choosing a reliable third-party (i.e. hosted) service provider to handle your email marketing activities, such as your list-building campaigns, autoresponder setups, subscriber list segmentation, reporting, statistics, etc.
Well-known providers are recognized by Internet Service Providers (ISP) and have higher email deliverability rates. They also provide regular technical support.
With a self-hosted script or plugin, you have to manage all of the technical aspects yourself. While this option may seem sensible while your list is small, as soon as your subscriber base starts to become significant in terms of size and potential value, you run the risk of losing everything if anything happens to your service.
Using a well-known professional autoresponder service ensures reliable email deliverability. The services we recommend using are affordable, provide responsive customer support, and have the infrastructure to keep your data secure. These services also integrate with WordPress, allowing you to build your subscriber list directly from your website or blog.
For example, here’s an email marketing service we use and recommend:
Aweber
You can use a service like Aweber to set up email capture forms for your website and automate your email marketing campaigns.
Aweber is one of the world’s most reliable and popular email delivery services and offers a professional and affordable list-building, autoresponder, and email marketing automation solution with many extensive features like:
Send Email Newsletters – Aweber lets you send engaging email newsletters to your opt-in subscribers.
Publish A Signup Form To Your Website Or Blog – Publish a signup form to your site using a simple and intuitive point-and-click Web Form wizard.
Create Autoresponders – Autoresponders allow you to build relationships with your subscribers. Autoresponders can welcome new subscribers, educate them about your products and services and drive your email readers back to your website, all on auto-pilot.
Manage Unlimited Email Campaigns – With Aweber, you can not only create unlimited sequential email newsletters for your subscribers and set the frequency for each message, but you can also create unlimited lists (e.g. for building lists on different niche markets, segmenting different types of users, etc …), send email messages as often as you want and manage all of your lists and messages from one account.
Email Templates – If you want to send colorful, image-rich newsletters, Aweber offers over one hundred HTML email templates that have been tested for readability in all popular email clients, or you can paste in your own template, or create one from scratch using their point-and-click message editor.
Email Deliverability – Aweber has one of the highest deliverability rates in the industry and has built relationships with most of the major ISPs (Internet Service Providers). This means that while many small businesses are finding it increasingly difficult to get their email delivered with all the spam blocking and filtering in place, your emails are almost guaranteed to get through just about every time.
Free Expert Customer Support – Apart from the fact that AWeber is extremely easy to use and offers excellent educational materials such as a blog, knowledge base, and video tutorials, they also provide access to free customer support staffed by real people via phone, email, and live text chat.
In addition to the above services, Aweber also offers advanced email marketing tools such as:
Send Blog Newsletters (RSS to Email) – The Blog Broadcaster feature automatically turns your RSS feed into emails that you can send to readers daily, weekly, monthly, or whenever you publish something new on your website or blog.
Email Web Analytics – You can easily see what’s working and what isn’t in your email campaigns with Aweber’s powerful testing tools and easy-to-read reports.
Easy Shopping Cart Integration – You can integrate e-commerce with email marketing into your business.
To test drive Aweber for free, enter your details into the form below, or click here to sign up for an account:
To learn more about autoresponder services, go here:
Additionally, see this section for more information on email marketing services and tools, including tools for building lists of email addresses for your marketing campaigns: Content Promotion Tools & Resources
Email Marketing And WordPress
If you use WordPress, you can easily add opt-in forms to your site to capture visitor details and turn them into subscribers for your newsletters and email marketing campaigns.
For plugins that can help you integrate email marketing with your WordPress site and add opt-in forms linked to your autoresponder service, go here: WordPress Engagement Plugins
Additional Email Marketing Resources & Information
These useful resources cover areas like creating autoresponders and opt-in forms, and managing your subscriber lists and will help you become a better email marketer:
Write Better Emails
A FREE, 7-day email course on how to write welcome emails and autoresponder series, plus fill-in-the-blank email templates that will help make sending emails easier.
If your content marketing strategy includes podcasting, this FREE guide will help you master easy email marketing strategies to turn listeners into subscribers, build your brand, and grow your podcast.
Learn how to use Aweber to set up autoresponders, newsletters, and subscriber opt-in forms that can be integrated with WordPress for lead generation, user engagement, training customers, and more.
This video course covers essential areas of list-building, from planning, building, and automating your list-building strategy, to methods for turning online users into loyal subscribers.
Here are frequently asked questions about email marketing:
What is email marketing?
Email marketing is a form of digital marketing that involves sending emails to a list of contacts to promote products, share news, or provide customer support.
Is email marketing still effective?
Yes, email marketing remains highly effective due to its direct reach and ability to personalize content to diverse audience segments.
How do I build an email list?
Build an email list by offering value through content, using sign-up forms on your website, and encouraging subscriptions through social media and other channels.
What are the best practices for email design?
Keep emails responsive, use eye-catching subject lines, maintain a balance between images and text, and ensure clear call-to-action buttons.
How often should I send emails?
The frequency should be based on your audience’s preferences and the purpose of your emails. Regular testing and feedback can help determine the optimal frequency.
What metrics should I track in email marketing?
Key metrics include open rates, click-through rates, conversion rates, and unsubscribe rates. These indicators help measure engagement and effectiveness.
Why is segmentation important in email marketing?
Segmentation allows you to tailor your messaging to different parts of your audience based on their behavior, demographics, or engagement levels, enhancing relevance and effectiveness.
How can I improve my email open rates?
Improve open rates by crafting compelling subject lines, personalizing emails, optimizing send times, and maintaining a clean email list.
What is A/B testing in email marketing?
A/B testing involves sending two variations of an email to a small portion of your audience to determine which version performs better before sending the more successful version to the rest of your list.
How do I know if my email marketing is successful?
Success can be measured by looking at analytics to track opens, clicks, conversions, and how these impact your overall marketing goals.
Can email marketing help in customer retention?
Yes, regular and personalized email communication can strengthen relationships with customers, keep them informed, and encourage loyalty.
What are the legal requirements for email marketing?
Compliance with laws like GDPR in Europe and CAN-SPAM in the U.S. is crucial. These laws mandate permissions for email collection and provide guidelines on opt-outs and data protection.
Summary
Launching an effective email marketing campaign with high-converting opt-in forms and autoresponder messages that deliver value to subscribers can mean the difference between struggling online and building a successful and profitable digital business presence.
Build a strong relationship with your subscribers and nurture them by providing content of value at optimal intervals, and the people on your email list may never want to unsubscribe.
Action Steps
If email marketing is important to your business, you can’t afford to risk having disruptions and experiencing regular problems with your email service.
Make sure that you have signed up with a reliable, professional, and well-known email service provider…it will save you time, money, and headaches in the long run!
Resources
Email Marketing Planning Template – Use this free template to organize emails you will send to different segments of your database, track A/B tests, summarize results, gather data on email performance, compile data on Excel or Google Sheets, and automatically calculate delivery, open, and click through rates.
Learn about ways to manage your organization’s content distribution strategy for shared and promoted content.
Content Distribution
Learn about ways to manage your organization’s content distribution strategy for shared and promoted content.
Your business has to share and promote its content using various channels to reach as many people in its target audience as it can.
In this lesson, we cover the following areas:
What Is Content Distribution?
Your Content Distribution Strategy
Content Distribution Channels
Managing Your Content Distribution
What Is Content Distribution?
“Content distribution is the process of sharing, publishing, and promoting your content. It’s how you provide your content to your audience members for their consumption through various channels and media formats.”
One of the challenges of promoting content successfully is that businesses today have many different options to get their content in front of people but limited time to manage the process and limited resources to engage in a truly effective multichannel or omnichannel marketing strategy.
For example, you can promote your blog posts and other resources via organic and paid channels, using email marketing, video marketing, press releases, pay-per-click advertising, social media, influencer outreach, content syndication, etc.
Some of these methods can also deliver better results if distributed in conjunction with one another, such as posting blogs, videos, social media updates, and email newsletters.
If we look at the above, for instance:
You can include a video in a blog post and links to your post in a social media post (for free or using paid methods) and an email newsletter.
You can also promote your video on social media (for free or using paid methods) and in your email newsletter, in addition to including it in your blog post.
You can promote your email newsletter on your blog and social media and encourage new subscribers to signup while asking existing subscribers to share your emails on their social platforms with their friends and followers.
You can promote your latest blog posts, videos, or newsletter issues on various social media platforms (for free or using paid methods) and invite them to share these, engage with them, subscribe to them, etc.
To coordinate all of the above content distribution, however, you need a plan.
Your Content Distribution Strategy
Having a plan helps to ensure that your content reaches the right audience, via the right channels, at the right time.
If you haven’t got a content distribution strategy in place, here’s one from HubSpot that you can use.
Let’s take a brief look at this plan and what you need to do to implement it:
Research your target audience – This should be included in your content strategy. If not, speak to your marketing team.
Choose your content distribution channels – See the section below.
Decide on your content types – See this lesson: Content Types
Set your content distribution KPIs and goals – These should be included in your content strategy. If not, speak to your marketing team and see this lesson: Content Metrics
Your content distribution channels are the channels through which the content you create gets shared and promoted.
Choosing the right distribution channels helps to ensure that your content reaches as many target audience members as possible.
Your target audience and resources will determine which channels you use to distribute your content.
Traditionally, there are three main types of content distribution channels:
Owned Media
Owned media is any type of content that you create, own, and have full control over.
This content normally resides on your own website (e.g. your blog), your social media accounts, and any additional locations where you store assets that you own.
Owned media can include:
Your website and company blog
Self-hosted videos and podcasts
Images and infographics
E-books and guides
Whitepapers and reports
Recorded webinars
Courses
Email marketing campaigns
Essentially, any content that you create in-house or outsource by hiring people to create or produce it for you where you have an agreement to own the finished content is considered to be owned media.
Paid Media
Paid media is where you pay to promote your content. Paid distribution channels can expose your content to your target audience quickly and more easily than using owned methods, but it costs money and it’s only effective as long as you are paying. If you stop paying, it stops showing.
Paid media should be worked alongside other channels. For example, you can use data collected from successful paid campaigns to drive content creation for owned and earned channels.
Earned Media
Earned media is content that someone else creates, which you haven’t paid for but it benefits your business.
Essentially, this is where someone who is not a part of your organization is giving your organization promotion or coverage.
Earned media can include:
Customer reviews and testimonials
Positive feedback on review sites
Backlinks
Having your products or services featured, included, or mentioned in externally-hosted or published media (e.g. listicles, roundups, newsletters, etc.)
Press/news coverage
Awards and public events
Earned media can be considered as being “organic’ media and can often be generated using owned and paid media, or a combination of these.
For example, if you publish a high-quality content item on your website (owned media) that gains high-ranking authority, share it on your social media channels, and/or promote it using paid channels (paid media), and other companies then link to it or promote it, that’s using owned and paid media to gain earned media.
Shared Media
With recent development in social media, marketers like PR professionals have been asked to embrace a new distribution channel, where the content is partially owned and partially earned, called shared media.
“Shared media is content that is shared across social media or shared between multiple owners. It doesn’t have a concrete, explicit definition, because as social media evolves, shared media changes too.”
An example of shared media is someone liking or commenting on a post on your organization’s Facebook page. This action is recorded on your company’s social media page and the user’s profile but neither your company nor the user owns that content.
Reciprocal Linking
Although Google disapproves of any form of link spam, reciprocal linking is a widely-used practice on the web.
Typically, this will involve another website offering to link to your site from an existing article on their site if you agree to add a link to their site from an existing article on your site.
Essentially, this is an “I’ll link to your site if you link to my site” arrangement between websites, and it happens all the time.
So, if you plan to engage in reciprocal linking activities with other sites despite what Google says, it’s best to have a set of guidelines that you can supply to anyone who contacts you with an offer to exchange links, especially if the other party is offering to provide you with ready-made content containing a link to your site that you can simply paste into your site as a new post or add to an existing post.
Reciprocal Linking Guidelines
Developing a set of guidelines for how other sites should supply content to you and what you will accept (or reject) will help to reduce time-wasting (e.g. by sending you unacceptable content or content that needs to be completely reworked) and dealing with content that is totally off-brand or that doesn’t match your tone and voice, quality standards, etc.
Here are some things to consider when creating guidelines for accepting reciprocal link exchanges:
Backlinks and anchor texts should match the content and style of your blog posts.
Copy supplied must be in the same format, style, and tone of voice as your blog posts.
Images supplied must meet your minimum image dimensions (to avoid pixelation).
Copy or anchor text must not be hypey or salesy –it should be informative and provide value to your audience.
No links in the introduction or conclusion (this will just send visitors away from your site).
Only add links to relevant articles that provide value to the post & reader (avoid home page, product page, etc links)
Ensure that the link isn’t too close to other links (i.e. not in the same sentence or paragraph as another link)
Anchor text should not exceed four words
Links supplied must be clickable (so you can check where these are pointing to).
As you can see, this is quite a lot of work. however, it’s your credibility and reputation on the line, so you should do your best to protect it.
Balancing Content Quality & Quantity
An additional consideration in your content distribution strategy is the “frequency” of your distribution.
If you post content too often, your audience can become fatigued and start ignoring your content or your new content notifications. If you post too little or too infrequently, your content may not build enough traction for people to engage meaningfully with it.
Your content distribution strategy, therefore, needs to be balanced so that you are not only distributing the right content to the right audience via the right channels but also at the right frequency.
Managing Your Content Distribution
Managing published and distributed content can be challenging. It not only requires managing the content in the channels but the channels themselves.
Knowing which type of channel you use to distribute your content, therefore, can help you to better manage your content.
For example:
Owned Media – This content is completely under your control. So, as long as you have good content management systems and processes in place, you should be able to effectively manage all content in your owned channels.
Owned media pros: You have complete control, you can publish content directly on your site, social networks, etc. and it can cost less overall.
Owned media cons: Your audience can be limited and all your owned channels require maintenance.
Paid Media – Although you have influence over the content in paid media channels, often your control will be limited either by someone else’s rules (e.g. an external webmaster or publication), or by a lack of systems, transparency, or the willingness of 3rd parties to share, divulge, or provide you with full information or access to the management of the content.
For example, if you employ an agency to manage and distribute your content on paid distribution channels, they may have proprietary systems, knowledge, or methods for obtaining results that they may not be willing to divulge, disclose, or share with you.
Paid media pros: Instant results, easier to target your audience, easier to track and measure, and having control over the message and the copy.
Paid media cons: It can be expensive and create a dependency on channels that may not scale as you spend more money.
Earned/Shared Media – One of the main difficulties when managing earned or shared media content is that it’s almost always outside of your control.
Tracking earned or shared content metrics from shares, likes, and followers, for example, doesn’t necessarily give you the ability to manage the content being generated by users or followers. This challenge has even led to the development and adoption of earned media management strategies by communications professionals.
Earned/Shared media pros: Boosts trust and credibility, and increases brand awareness and reach.
Earned/Shared media cons: Can be difficult as it takes time and effort to earn, and can generate negative publicity (e.g. someone could create a meme ridiculing your brand or product and it then gets shared virally online).
It’s important to note that as more cross-channel marketing opportunities arise, what distinguishes one type of distribution channel from another can become a little blurred. This seems to be especially true with social media.
For example, social media is technically earned media, but it also allows for paid media content placements through advertising, “boosted” posts, etc., and owned media (e.g. when you post content on your own social channels via Facebook, X[formerly Twitter], LinkedIn, etc.)
Content Distribution Tools
Here are some popular tools you can use for efficient content distribution.
CoSchedule
CoSchedule is a tool that lets you organize all your marketing activities in one place.
This software includes:
Social Calendar: Manage your social media with a comprehensive social calendar, designed to help you create, schedule, publish, and measure your social media strategy effectively.
Agency Calendar: Designed for agencies and consultants, this calendar software allows you to manage multiple client calendars seamlessly.
Content Calendar: Gain full control over your marketing tasks, projects, and campaigns with a customizable content calendar that offers complete visibility and flexibility.
Marketing Suite: Coordinate your marketing efforts with a suite of products designed to enhance your process, manage projects, and streamline team collaboration.
Hire Mia: Boost your marketing creativity and scale your marketing efforts and productivity with Hire Mia, the world’s first Collaborative AI-editor.
Headline Studio: Leverage the power of AI with a headline analyzer that uses data-driven feedback to generate headlines optimized for engagement and SEO.
Actionable Marketing Institute: Enhance your marketing skills with an on-demand course library, offering expert-led training to boost your confidence and capabilities.
Outbrain is a premier advertising platform that lets global and emerging brands to connect with consumers using engaging ad formats on the Open Web.
Benefits for Advertisers:
Attention Optimized: Enhance your brand impact in premium, viewable environments that capture and retain consumer attention.
Performance Driven: Increase your Return on Ad Spend (ROAS) with efficient bidding tools that maximize results at scale.
Data & Prediction: Leverage over 17 years of consumer interest and intent data to fuel unmatched outcome predictions.
Formats for Every Goal: Use context-powered video, high-impact display, or seamless native ads to achieve your marketing objectives.
Benefits for Publishers:
Sustainable Monetization: Secure revenue with a direct demand suite that caters to branding and performance budgets using their award-winning Smartlogic technology.
Audience Development: Use publisher tools to foster deeper audience engagement, enhance content recirculation, and build loyalty.
Total Revenue: Maximize your site’s revenue with comprehensive tools for ad sales, eCommerce, and more.
Privacy & Data Led: Adopt a context-first approach that optimizes relevance and impact while respecting user privacy.
Taboola is a content distribution platform that lets you reach your customers on trusted websites.
Benefits:
Expand Your Reach: Engage with over one billion relevant users through premium publishers on the world’s leading native advertising platform, ensuring massive scale and targeted reach.
Create Meaningful Engagements: Use Taboola’s user behavior data and flexible creative formats to design unique, relevant ad experiences that resonate with your audience.
Creating valuable content is only half the battle. Effectively distributing that content is equally vital for success. Content distribution ensures your carefully crafted pieces reach the right audience, maximizing their impact.
Use the following comprehensive checklist to streamline your content distribution efforts:
Channel Selection: Identify relevant channels such as social media, email, and third-party platforms.
Audience Segmentation: Tailor content distribution strategies based on your target audience.
Optimized Titles: Craft catchy and SEO-friendly titles to boost click-through rates. These headline generating tools can help.
Performance Metrics: Establish key performance indicators (KPIs) to measure content metrics and gauge the success of your distribution efforts.
Leverage Influencers: Collaborate with influencers to expand your content’s reach and credibility. Use these social media tools to help you find influencers.
Repurposing Content: Repurpose content for various channels and formats to maximize its utility.
Email Newsletters: Incorporate content into regular email newsletters for consistent engagement.
Monitoring Trends: Stay updated on industry trends to align content distribution strategies accordingly.
User-generated Content: Encourage and amplify user-generated content for authentic engagement.
Content Distribution – FAQs
Here are frequently asked questions about content distribution:
What is content distribution?
Content distribution refers to the process of sharing, publishing, and promoting content across various platforms and media channels to reach a target audience. This can include blogs, social media, email newsletters, and more.
Why is content distribution important?
Content distribution is crucial for maximizing the visibility and impact of your content, helping to attract, engage, and retain your target audience.
What are the main channels for content distribution?
The primary channels for content distribution include owned media (such as websites and blogs), paid media (such as PPC advertising and sponsored posts), earned media (such as press coverage and guest posting), and social media.
How can I develop an effective content distribution strategy?
To develop an effective content distribution strategy, consider the following steps: identify your target audience, select the right channels based on where your audience is active, create high-quality, engaging content tailored for each channel, and use analytics to monitor and optimize your strategy’s performance.
What are some best practices for content distribution?
Best practices include understanding your audience’s preferences, repurposing content for different platforms, maintaining consistency in posting schedules, engaging with your audience, and continually refining your strategy based on analytics.
What are the benefits of a content distribution strategy?
A well-planned content distribution strategy helps increase brand visibility, drives traffic to your website, engages your target audience, and ultimately contributes to lead generation and sales. It ensures your content reaches the right people at the right time through the right channels.
How often should I distribute content?
The frequency of content distribution depends on your specific audience, the nature of the content, and the platforms you are using. It’s important to maintain a balance between keeping your audience engaged and avoiding content overload. Regular analysis and feedback can help refine your content calendar.
Can automation help with content distribution?
Yes, automation tools can significantly aid in scheduling and distributing content across multiple channels, ensuring consistent presence and allowing you to focus on creating quality content and analyzing performance.
Summary
Content distribution is vital to the success of your organization’s content strategy.
What type of content you publish, how you publish it, where you publish it, and how often you publish it can all have a significant impact on your audience’s engagement with your brand.
Content is normally distributed through owned, paid, and/or earned media. Recent developments in social media have seen the emergence of a new distribution channel called shared media.
Make sure that you and your content team clearly understand the different types of distribution channels and the challenges of managing not only the content distributed via those channels but also the channels themselves.
Resources
Content Promotion Kit – Includes a content promotion checklist (PDF), an editable checklist to customize for your business, templates for sharing content with leads, customers, and influencers, and templates for promoting content on social media.
Content marketing is using content to communicate the value of your business to your target audience.
The essence of content marketing is:
Creating valuable and relevant content that builds trust, credibility, and authority with your visitors and customers and makes them want to continue doing business with you.
Using media to increase exposure and sales for your company or organization. This media can be anything you create: blog posts, articles, videos, podcasts, images, infographics, special reports, e-books … even software!
Whether you create content items like a blog post, video, e-book, or a forum signature, it’s important to keep in mind that the purpose of your content is to make a compelling statement that engages your target audience.
This is important because the goal of your content marketing strategy is not to “sell” people a long or short advertisement about your business, but to educate them on how to become your best customers or clients.
Our Free Content Ideas Generation Course shows you how to create content that will get attention, gain your reader’s interest, help build desire for your offer, and encourage them to take the action you want them to take, i.e. click on a link, fill in a form, call to make an appointment, subscribe to your newsletter, share the information on social media, etc.
Content Marketing: Not Talking AT, But WITH Your Visitors
Content marketing is a dynamic process for communicating and engaging with other users online. It is more than just communicating AT visitors and customers. It’s communicating WITH them.
You are not using content to blatantly advertise your business – you are sharing information that will benefit and add value to your target audience.
If you’re using your website to post mostly self-promotional content, there may not be room for dialogue or any type of meaningful engagement with your audience.
In today’s socially interconnected digital world, this type of communication is no longer as effective as it may have been once. Online users quickly become blind to advertising and self-promotion and start tuning these out.
On the other hand, it’s hard to tune out information that benefits you.
Imagine for a moment that your business genuinely helps people to save money and that every time you put out a new piece of content, your readers end up saving money.
Soon, you will have a crowd of people who are paying attention to your content, wanting to hear from you, and sharing your great money-saving tips with others.
People are consuming large amounts of digital information. Look at cable TV and 24-hour news channels. Imagine how much content is required to keep these wheels turning. These networks wouldn’t be thriving if people weren’t hungry for information.
Your business is no different. Your job is to define what type of information your target audience finds meaningful and then provide them with this information.
Define Your Content Marketing Strategy
Your content marketing strategy differs from your overall content strategy in that your overall content strategy looks at the flow of content through your entire organization, while your content marketing strategy is the part of your content strategy that helps your organization meet its strategic marketing objectives.
Fortunately, many of these areas overlap. So, if your organization has already invested the time and effort to create an overall content strategy, you should be able to use many of its components in your content marketing strategy.
If you need help creating an overall content strategy for your organization, see this lesson.
If you need help creating a content marketing strategy, you can use the one below from HubSpot.
Let’s go briefly through each of these components:
Define your goal – Your content marketing goals should be aligned with your organization’s overall content strategy and your marketing plan. Additionally, as explained further below, it’s important to understand which type of content marketing strategy your business should engage in (i.e. B2B, B2C, etc.)
Conduct persona research – Your marketing team should be able to supply you with this information. If you need help with this, go here.
Choose a content management system – This is covered in this lesson.
Determine which type of content you want to create – See the section below or see this lesson.
Brainstorm content ideas – subscribe to our Free Content Ideas Generation Course – you will learn how to never run out of content ideas for your blog, newsletter, or content marketing activities.
Publish and manage your content – Managing your content is covered in the lessons in our content management training module.
Which Content Marketing Strategy Is Right For Your Business?
It’s not only important to develop a content marketing strategy but also to have a clear idea of which type of content marketing strategy your business will engage in.
The type of content marketing strategy you should focus on is determined by the buyer’s reason for purchasing your products or services.
For example…
B2C Content Marketing
If your business promotes products and services to consumers, then your focus should be on developing a B2C content marketing strategy.
A B2C content marketing strategy focuses on creating content that is all about improving the consumer’s life or eliminating personal pain points.
The aim of your content marketing strategy, then, is to not only deliver content that provides value to buyers but also strikes an emotional chord with consumers by appealing to their interests and motivations.
As most consumers tend to make impulsive, emotional, or logical buying decisions either on their own or through the opinions of their friends and family, a B2C content marketing strategy should be focused on generating leads and driving sales based on short sales cycles.
A B2B content marketing strategy focuses mostly on business needs, not personal needs. It also typically involves winning over multiple decision makers, which can mean a longer sales cycle and delivering content that provides a lot more statistical data, proof of effectiveness, and information about ROI.
Understanding which type of content strategy to use (i.e. B2C or B2B) has a significant impact not only on the buyer persona that your content will need to address but also on the type of content, the content formats, and the distribution channels your business will use to make the strategy effective.
A content marketing strategy is a comprehensive plan for creating and distributing valuable, relevant, and consistent content to attract and engage a specific target audience, with the goal of driving profitable customer action.
It outlines the overall goals and objectives for the content, your target audience, the channels through which your content will be distributed, and the metrics by which success will be measured.
A content strategy, on the other hand, is a plan for managing the creation, delivery, and governance of content. It focuses on the long-term vision and direction for the content, the processes and governance that will be used to ensure quality and consistency, and the technologies and platforms that will be used to create, store, and distribute your content.
While a content marketing strategy is a subset of a content strategy, the focus and approach of each are different.
A content marketing strategy is geared towards generating revenue and reaching business objectives, while a content strategy focuses on the overall content lifecycle and management.
A content marketing strategy is mostly focused on the external aspects of the content, how the content will be distributed, and how it will help your business, while a content strategy is more focused on the internal aspects of your content, how it will be created, managed, and governed.
Content Marketing Plan
Creating a content marketing plan typically involves the following steps:
Define your content marketing goals and objectives: Start by identifying what you want to achieve with your content marketing efforts. Examples of goals include increasing brand awareness, generating leads, or driving sales.
Understand your target audience: Conduct research to learn more about your target audience, including demographics, pain points, and buying behavior. This will help you create content that is relevant and valuable to them.
Develop buyer personas: Use the information you’ve gathered about your target audience to create detailed buyer personas. These are fictional representations of your ideal customers that help you understand their needs and behaviors.
Identify your content pillars: Choose the main topics or themes that you want to focus on in your content. These should align with your goals and objectives and resonate with your target audience.
Determine your content mix: Decide what types of content you want to create and how you will distribute them. Examples include blog posts, ebooks, infographics, videos, social media updates, etc.
Create an editorial calendar: Plan out the specific pieces of content you will create and when they will be published. This will help you stay organized and ensure that your content is consistent.
Measure and optimize: Set up a system for tracking your content marketing performance and use the data to optimize your content and strategy. This will help you understand what’s working and what’s not, and make adjustments as needed.
Review and adjust: Review your content marketing plan regularly, and make changes as needed. Keep your goals and target audience in mind and be prepared to adjust your plan as you learn more about what works and what doesn’t.
It’s important to remember that creating a content marketing plan is an iterative process. While the above steps provide a general framework, you’ll most likely need to make adjustments as you go based on your findings and results.
Content Marketing Plan vs Content Plan
A content marketing plan is a strategy for creating and distributing valuable, relevant, and consistent content to attract and engage a specific target audience, with the goal of driving profitable customer action.
A content plan, on the other hand, is a document that outlines the specific pieces of content that will be created and distributed, as well as the schedule for when they will be published.
While a content plan is a component of a content marketing plan, it is not the same thing. A content marketing plan takes a more holistic approach and focuses on the overall goals and objectives for the content, while a content plan is more focused on the nitty-gritty details of what content will be produced and when.
Your Content Marketing Funnel
The key to creating an effective content marketing strategy is to focus on providing value and using information to help your potential and existing customers understand how your business, company, or organization can add value to their lives.
Essentially, you are using an indirect sales method to create a content pipeline that will enhance the lives of your prospects in a beneficial way.
Like any sales pipeline, the goal of your content marketing strategy is to help turn your visitors into prospects, your prospects into customers or clients, and your clients into your champions.
To achieve this goal, you need loyal customers and an active community of users that consume and recommend your products and services to others on a regular basis.
Your content, then, needs to educate, inform, train, engage, empower, and motivate your audience to act and share your information with others.
Your content also needs to be part of a content marketing funnel system that will help you attract prospects and potential clients and guide them from their first interaction with your business through to converting them into paying customers.
TOFU, MOFU & BOFU
There are 3 main stages of the content marketing funnel you need to pay special attention to:
TOFU(top of the funnel) – This content is purely educational and not designed to promote or sell your business. TOFU content aims to attract attention and help your target audience focus on common issues faced by your buyer persona. Examples of TOFU content include eBooks, guides, and checklists.
MOFU(middle of the funnel) – This content is about showing why your business, your solution, and your brand is the best choice. The aim of using MOFU content is to generate leads. A good example of MOFU content is a blog article offering a side-by-side comparison of your products with those of your leading competitors.
BOFU(bottom of the funnel) – This content is about driving purchases and payments by addressing how your product or solution meets your buyer’s specific needs. BOFU content can include free consultations and demos to ask questions and gain a deeper insight into your buyers’ needs and their unique situations.
User intent is different depending on which stage of the funnel they are in and requires setting different goals and measuring different results.
What Type Of Content Will You Use To Market Your Business?
Once you have worked out which type of content strategy best suits your business, you need to decide which content types and formats you will create for your target audience and which content distribution channels will be most effective.
This will allow you to produce the right type of content for the right audience, delivered at the right buying stage, through the right distribution channels.
Let’s take a look at some of the most popular content types and formats for your content marketing mix.
Blog Posts & Articles
While blog posts and articles are ideally suited for both B2C and B2B content strategies, they differ greatly depending on which audience you are writing these for.
For example, if you are writing for a B2C audience, your articles should focus on storytelling and making the content engaging, relatable, and emotionally appealing, whereas a B2B article or blog post could be a long-form evergreen piece where the content is written in a first-person voice offering an authoritative point of view and focused on problem-solving for key buying-cycle stages and audience segments.
For more information on using blog posts and articles in your content, see the articles and tutorials below:
Images, infographics, charts, and diagrams that summarize complex information such as processes or data are very useful and effective for a B2B audience.
On the other hand, memes, cartoons, comics, user-generated images (eg. someone modeling a product or showing a new item they have purchased), funny animated gifs, etc. can go a long way with B2C readers.
For example, here’s one way a gardening services company could communicate the importance of hiring professionals to mow lawns using images…
For more information on using images and infographics in your content, see the articles and tutorials below:
Videos and webinars work well for both B2B and B2C audiences.
With videos, make sure to match the video content, duration, and quality to suit the right audience type.
For example, video tutorials (and webinars) with product walkthroughs allow users to better understand a product or service. Depending on the intended audience, however, the video content (or recorded webinar) will either emphasize benefits over features (or vice-versa), be of a longer or shorter duration, use a more entertaining or educational voice, be shot and edited professionally or captured using a phone camera, use different font styles, titles, annotations, timestamps, etc.
For more information on using videos and webinars in your content, go here:
Social media content is very effective with B2C audiences.
However, you can also help B2B audiences influence other decision-makers and shorten the sales cycle process by sharing time-saving bite-sized content on social media about complex aspects of your product or industry, useful statistics, sound or video bites, and compelling testimonials or reviews that can be quickly and easily forwarded or shared.
Social Media Networks
Make sure to set up social media accounts for all the social media platforms that you plan to post content to, e.g.:
Sending out regular email newsletters allows you to stay top of mind with existing and potential customers or clients.
Just make sure to plan your content appropriately for your audience. Educational emails or relevant industry news and events can help to establish yourself as an active, informed, and authoritative member of your professional community or industry for B2B clients, whereas B2C emails may be more emotionally charged to try and get readers to click on a “buy now” link.
Additionally, using email for outreach campaigns to increase backlinks and forge new partnerships with other businesses can be an effective B2B use of email content marketing.
For more information about using emails in your content marketing mix, go here:
A B2B content marketing mix typically includes the production of eBooks, Guides, and Whitepapers with content aimed at showing users how to solve business problems or increase ROI, profitability, efficiency, etc.
eBooks and guides that help users solve their personal needs work well for B2C audiences. Examples of this include ebooks and guides on health, fitness, beauty, cooking recipes, personal care tips, tips for dieting and weight management, travel, etc.
Depending on the audience your content is aimed at, different decisions will need to be made about areas like content design, layout, navigation, use of different embedded media, etc.
For more information about using eBooks in your content marketing mix, go here:
Podcasts with regular or episodic content like opinions, commentary, or interviews with industry thought leaders built around a consistent theme or framework are a great way to establish a personal connection, trust, authority, and credibility, build a dedicated and loyal following and get potential customers or clients coming back for more.
Providing links to downloadable templates, free calculators, checklists, etc. in your content where appropriate is an excellent way to attract B2B prospects.
Companies that market to B2B audiences like HubSpot use this method very effectively.
Templates, checklists, and calculators also make great lead magnets.
Lead Magnets
A sound content marketing strategy involves creating valuable content that will not only drive traffic to your site and keep readers engaged but also help move your prospects forward through the traffic generation, lead generation, and sales conversion phases of your online sales funnel.
If you plan to grow a list of subscribers, then, in addition to producing great content for your articles and posts, you will also need to create valuable ‘lead magnets.’
A lead magnet is a compelling incentive or ‘ethical bribe’ that you offer to visitors in exchange for getting them to opt into your list and give you their email address or other contact information.
Examples of free lead magnets you can offer to attract subscribers include:
Access to a coaching or support group
Apps / software
Audios
Cheat sheets
Checklists
Contest entries
Coupons
Ebooks and PDF guides/reports
Gear/resource lists
Infographics
Licensing
Membership sites
Mind maps
Planners
Process maps
Services
Swipe files
Templates
Videos
Webinars
Developing A Content Marketing Management Plan
Having a clear and well-defined content marketing strategy is important.
However, without a content marketing management plan, how can you ensure that your efforts and spending on content marketing activities are delivering results and a positive return on your investment?
A content marketing management plan involves:
Documenting your content marketing strategy
Tracking your content marketing performance
Managing your content marketing expenses
Let’s take a brief look at each of these areas.
Document Your Content Marketing Strategy
According to research, 60% of the most successful B2B businesses that use content marketing have a documented content marketing strategy, while only 21% of the least successful ones have one.
Having a documented content marketing strategy helps you justify your content marketing efforts, tactics, channels, and budget, and ensures consistency in your organization’s content marketing activities.
It’s important to track the performance of all your content marketing activities, as there are typically so many different options and opportunities to promote your content but only limited time and resources to pursue all these different options (and not all of these may be opportunities worth pursuing).
Measuring your content marketing performance can help you answer questions like:
Which content type delivers the best ROI?
Which is a better investment of your time and resources: producing video content, running webinars, or writing ebooks?
Which article topics and other characteristics (e.g. word count) deliver the highest engagement, leads, and sales conversions?
Which social media platform should you focus most of your advertising efforts on?
etc.
For more information on tracking your content marketing performance, see these sections:
More companies today aim to build their business with the goal of generating monthly recurring revenue (MRR). Your business probably does too.
While this is a smart goal, the flip side of this is that more businesses today have to sustain monthly or annual subscriptions for all kinds of sales, advertising, marketing, and management services, tools and software, memberships, support, maintenance, and upgrade plans, in addition to web hosting, domain renewals, etc.
Needless to say, your content marketing efforts and activities must be able to justify the content marketing expenditure involved and hopefully still produce a positive ROI.
Doing this, however, requires documentation (e.g. a spreadsheet where all regular expenses and subscriptions are logged) and the ability to effectively track and analyze your content marketing performance so you can determine which methods, activities, and services are assets vs liabilities.
This will help you answer questions like:
Which paid services, tools, etc. are worth keeping?
Which subscriptions are not delivering a sustainable ROI?
Are there any non-essential paid services that can be dropped or swapped for similar free services?
Are there any essential services that are costing money but need to remain active? Can these costs be reduced or can the service be transferred to another provider that costs less?
Etc.
Content Marketing – FAQs
Here are frequently asked questions about content marketing:
What is content marketing?
Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action.
Why is content marketing important?
It helps businesses build trust with their audience, improve conversions, connect with customers, and generate leads. In today’s age, transparency and trust are key to consumer retention.
How do I start with content marketing?
Begin by identifying your audience, understanding their needs, and defining your content marketing goals. Then create a content strategy that addresses these needs through various forms of content like blogs, videos, and social media posts.
What types of content should be included in a content marketing strategy?
It should include a variety of content types such as blog posts, infographics, podcasts, videos, and social media content to engage different segments of your audience.
How do I measure the success of my content marketing efforts?
Measure success through metrics like website traffic, lead generation, sales linked to content efforts, social media engagement, and SEO performance. Tools and analytics platforms can provide insights into how well your content is performing.
What are the best practices for content marketing?
Focus on quality over quantity, understand your audience, use SEO to enhance online visibility, be consistent in your posting schedule, and always evaluate and adapt your strategy based on performance data.
How often should I publish new content?
The frequency of publishing depends on your team’s capabilities and the preferences of your audience. Analyze your traffic and engagement to determine the right balance, but consistency is key for building an audience.
Can small businesses benefit from content marketing?
Absolutely, small businesses can build brand awareness and attract more customers without needing large advertising budgets by focusing on creating high-quality content that resonates with their target audience.
Is content marketing expensive?
It can be cost-effective compared to traditional marketing techniques. While it does require investment in time and resources, the long-term benefits often outweigh the costs if executed well.
How does content marketing fit into an overall digital marketing strategy?
It plays a central role, complementing and enhancing other marketing efforts such as SEO, social media marketing, and email marketing. Content is the backbone of these strategies, driving engagement and offering value to users.
Summary
Having a clear and well-defined content marketing strategy is very important, as is having a content marketing management plan to ensure that your efforts and spending on various methods, services, and tools are consistently delivering results and a positive return on investment.
Action Steps
In addition to creating and implementing a content marketing strategy, make sure that your business also has an effective content marketing management plan for documenting and tracking performance, results, and associated expenses.
Resources
Content Marketing Masterclass – Master content marketing to grow your business: content creation, promotion, copywriting, SEO, email marketing, & more!
Content Marketing Workbook – Use this free downloadable workbook to develop a content marketing strategy for your business.
Content Troubleshooting Guide -Use this guide to help you troubleshoot issues with your content marketing strategy and improve your content management practices.
Learn how to manage your content SEO to help improve your website’s search engine results.
Content SEO
Learn how to manage your content SEO to help improve your website’s search engine results.
Google defines Search Engine Optimization (SEO) as the process of making your site better for search engines.
If your business depends on managing, monetizing, or promoting online content using Google Search, then it’s important to learn about SEO best practices to ensure that your content can be made easier for search engines to crawl, index, and understand, resulting in improved rankings, more traffic to your website, and a better user experience overall.
As more companies compete for search engine results dominance and supremacy, it’s important to make every advantage count, however slight.
In this lesson, we focus on strategies and methods you can apply to your content to help improve your ranking.
As stated in this module’s overview section, the purpose of this lesson is not to provide a course on search engine optimization, but to help you understand the role of content management as it relates to using SEO in content promotion.
There are many great resources online to help you learn SEO. We list a number of these resources at the end of this lesson in the ‘Resources’ and ‘References’ section.
Essentially, what Google is telling us is that your website content should be geared towards helping people understand your content better.
In other words, focus on creating quality content for real users, not search engine robots.
The role of content management in SEO, then, can be boiled down to this single principle: “create quality content”.
As this is what Google’s search engine algorithms seek to reward, let’s start this lesson by looking at exactly what constitutes “quality content” as Google sees it.
Quality Content Is SEO Content
Let’s face it…although Google is not the only search engine in town, it is the search engine that matters the most, so if you focus on developing quality content that meets Google’s guidelines and specifications, you will pretty much guarantee your content’s chance of succeeding on all other search engines.
Fortunately, Google provides extensive documentation on how to meet its quality guidelines.
For example, here is a section of their blog offering excellent advice on how to self-assess the quality of your content to make sure that you are offering the best content you can. Ask yourself these questions:
Content and quality questions
Does the content provide original information, reporting, research, or analysis?
Does the content provide a substantial, complete, or comprehensive description of the topic?
Does the content provide insightful analysis or interesting information that is beyond obvious?
If the content draws on other sources, does it avoid simply copying or rewriting those sources and instead provide substantial additional value and originality?
Does the headline and/or page title provide a descriptive, helpful summary of the content?
Does the headline and/or page title avoid being exaggerating or shocking in nature?
Is this the sort of page you’d want to bookmark, share with a friend, or recommend?
Would you expect to see this content in or referenced by a printed magazine, encyclopedia, or book?
Expertise questions
Does the content present information in a way that makes you want to trust it, such as clear sourcing, evidence of the expertise involved, background about the author or the site that publishes it, such as through links to an author page or a site’s About page?
If you researched the site producing the content, would you come away with an impression that it is well-trusted or widely recognized as an authority on its topic?
Is this content written by an expert or enthusiast who demonstrably knows the topic well?
Does the content have any easily-verified factual errors?
Would you feel comfortable trusting this content for issues relating to your money or your life?
Presentation and production questions
Does the content have any spelling or stylistic issues?
Was the content produced well, or does it appear sloppy or hastily produced?
Is the content mass-produced by or outsourced to a large number of creators, or spread across a large network of sites, so that individual pages or sites don’t get as much attention or care?
Does the content have an excessive amount of ads that distract from or interfere with the main content?
Does content display well for mobile devices when viewed on them?
Comparative questions
Does the content provide substantial value when compared to other pages in search results?
Does the content seem to be serving the genuine interests of visitors to the site or does it seem to exist solely by someone attempting to guess what might rank well in search engines?
For additional questions that will help you determine whether your content meets Google quality standards, see this section of their blog: What Counts As A High-Quality Site?
If you are tracking your content’s performance and notice a significant drop in page rankings, use the above questions to perform a content audit and assess whether quality may be a factor in the search drops.
Improve Content SEO With User Feedback
In addition to self-assessing your content using the above questions, Google suggests getting feedback from unaffiliated users of your site who can provide an honest assessment of your site and content quality.
This can either take the form of user studies or simply trusting Google’s processes for determining what constitutes “quality” content.
User Studies
Running user studies can help you understand how real people feel about your site and your content. For example, a platform like UserTesting.com can help you gain insights and feedback about your site’s usability and the quality of your content from real human users.
You can then use this feedback to improve your content’s SEO.
Search Quality Raters
Google contracts thousands of people (called “search quality raters”) to provide insights aimed at improving its algorithm for ranking quality content in the search results.
The video below provides an overview of how Google uses raters to improve its search results…
Search Quality Raters follow specific guidelines designed to assess whether Google’s algorithm is indeed ranking quality content in accordance with its own guidelines.
These guidelines are explained in a comprehensive document that is made available to everyone for free and can be downloaded here: Search Quality Evaluator Guidelines
Additional Tips For Improving Content SEO
E-E-A-T
An important part of Google’s algorithm for ranking quality content is E-E-A-T, which stands for Experience, Expertise, Authoritativeness, and Trust.
E-E-A-T is one of many guidelines Google uses to determine whether the content is high-quality, valuable to readers and if it should rank well. While it’s not a ranking factor in itself, it can have an indirect impact on your content’s overall search rankings.
Making your site more authoritative and trustworthy includes making sure your site has an About Us page that tells visitors who you are, Author Pages (whether your site has one or multiple article contributors), content written with expertise, a clear purpose that is regularly updated, and more.
On August 2022, Google launched the “helpful content update” as part of their broader effort to provide search engine users with original, helpful content written by people, for people.
Essentially, the update is aimed at rewarding content creators who focus on “people-first” content, instead of a “search engine-first” approach.
Content that Google deems to provide visitors with a satisfying experience will perform better than content that doesn’t meet a visitor’s expectations.
The “helpful content update” is simply an extension of Google’s long-standing advice and guidelines to create content for people, not for search engines. The content can still utilize SEO best practices but it should primarily focus on creating satisfying content for users,
The post on Google’s blog provides a list of questions you should ask to make sure that the content you are creating for your organization aligns with a people-first approach
For example:
Do you have an existing or intended audience for your business or site that would find the content useful if they came directly to you?
Does your content clearly demonstrate first-hand expertise and a depth of knowledge (for example, expertise that comes from having actually used a product or service, or visiting a place)?
Does your site have a primary purpose or focus?
After reading your content, will someone leave feeling they’ve learned enough about a topic to help achieve their goal?
Will someone reading your content leave feeling like they’ve had a satisfying experience?
The post also provides questions to ask that will raise warning signs if answered “yes” and help you reevaluate how you’re creating content across your site.
For example:
Is the content primarily to attract people from search engines, rather than made for humans?
Are you producing lots of content on different topics in hopes that some of it might perform well in search results?
Are you using extensive automation to produce content on many topics?
Are you mainly summarizing what others have to say without adding much value?
Are you writing about things simply because they seem trending and not because you’d write about them otherwise for your existing audience?
Does your content leave readers feeling like they need to search again to get better information from other sources?
Are you writing to a particular word count because you’ve heard or read that Google has a preferred word count? (Google doesn’t).
Did you decide to enter some niche topic area without any real expertise, but instead mainly because you thought you’d get search traffic?
Does your content promise to answer a question that actually has no answer, such as suggesting there’s a release date for a product, movie, or TV show when one isn’t confirmed?
The “helpful content update” introduces a new site-wide signal that will run continuously and be considered among Google’s many other signals for ranking web pages. It will automatically identify content that appears to have little value, low-added value, or is otherwise not particularly helpful to people searching for information online.
In addition to focusing on “people-first” content, Google suggests removing unhelpful content from your site, as it could help improve the rankings of your other content.
Google’s approach to ranking high-quality content in search results prioritizes quality over the production method, whether it is human-generated or AI-generated.
Google advises publishers to focus on producing people-first content that demonstrates expertise, experience, authoritativeness, and trustworthiness (E-E-A-T) and that using automation or AI solely to manipulate rankings is considered a violation of Google’s spam policies.
Google’s focus on rewarding quality content, regardless of production method, continues to this day through its ranking systems and helpful content system introduced last year. It will continue to combat the use of automation and AI-generated content for the primary purpose of manipulating search rankings.
Google realizes, however, that not all use of automation and AI-generated content is spam. For example, many publishers provide automated helpful content such as sports scores, weather forecasts, and transcripts. Google, therefore, aims to take a measured and responsible approach toward AI-generated content while maintaining its standards for information quality and helpfulness in search results.
Publishers should make it clear who created the content and provide background information about the author. It is helpful to disclose whether automation or AI was involved in the content production process and explain why it was used.
Finally, the purpose of creating content should be to help people rather than to manipulate search rankings. By following these guidelines, publishers can stay in line with what Google’s systems reward, regardless of whether the content is human-generated or AI-generated.
Google Search Visual Elements Guide
If you need help understanding the terminology used by Google to improve your content, page, or website SEO, use the illustrations and definitions in Google’s Visual Elements Guide to identify common search features in the Google SERPs (Search Engine Results Pages).
A Google SERP includes key elements such as Attribution, Text results, Rich results, Video & image results, and Exploration features (e.g. “People Also Ask.”
Each of these elements is explained visually with illustrations showing you how these might look in search results and depictions of the different features included in each of these main search elements.
Google’s Visual Guide To Search Elements includes information on over 20 search features with more to be added over time.
Publish Evergreen Content
Evergreen content is search-optimized content that remains relevant and “fresh” long after it has been published and continues to grow traffic over time.
For this reason, it’s a good idea to think about ways to make your content as “evergreen” as possible during your content planning phase, especially when creating cornerstone content, as these will be the most important articles that you will want to rank highest in the search engines.
Here are some simple ways to move toward ensuring that your content stays “evergreen”:
First, make sure that your post slug (i.e. the words in your URL) DO NOT contain dates, numbers, or words like “new,” “launch”, “special-offer”, etc.
For example, avoid creating URLs like:
7-top-job-quoting-sites-2022 – Drop the date from the slug. Also, you may need to add more job sites later or one or more of those sites may go out of business. Evergreen URL suggestion: top-job-quoting-sites
Making your post slug evergreen doesn’t affect your Post Title in terms of SEO.
For example, the site shown below features an article with the URL: international-dot-day-get-involved and the post title International Dot Day: Get Involved!.
You can leave the URL and the content as is to keep this post evergreen and simply do the following as shown below to improve its SEO:
Change the post title each year (e.g. 2022, 2023, 2024, etc.)
Update the post publishing date when you republish.
You may still need to do some editing to keep the content current, but you won’t need to change the post URL or create a new article (and redirect the old post to the new one).
Anchor Text
What Is An Anchor Text?
An anchor text (or link text) is the visible, clickable text in an HTML hyperlink that allows users to navigate from one webpage to another.
Anchor text helps users and search engines understand what the destination webpage is all about and is often given a different look than the rest of the text on a page (e.g. it can be blue, bold, and underlined, like this link to our homepage.)
If we examine the structure of an anchor text, here are its most basic components:
In the above example of the link code, the domain URL inside the HTML tags is the link target (i.e. the destination URL where visitors clicking on the link will be sent to) and ‘Tawny Frogmouth’ is the visible anchor text for the link.
Anchor Text Types
There are different types of anchor text for internal and external link types:
Exact-match – Including an “exact match” of the page being linked to in the anchor text. For example, linking content promotion to the Content Promotion course lesson page of this site.
Partial-match – Using anchor text that includes a variation of the keyword on the linked-to page. For example, learn how to perform a content audit in our Content Audit lesson.
Branded – Using a brand name as anchor text. For example: ‘Google’ linking to an article on Google’s help site.
Generic – Using generic words or phrases as anchor text. Common examples are “click here”, “read this article”, “visit this page”, “read more”, etc.
Images – When images are linked, Google will use the image’s alt attribute text as the anchor text.
How To Optimize Anchor Text
Search engines consider anchor text to be a reflection of how people view your page and use it to try and understand what your pages are about.
If many sites think that a specific page is relevant for a set of terms, that page can often rank well even if the terms don’t appear in the text of the page itself.
Ensure that your anchor text is relevant to the page you are linking to. The anchor text should accurately describe the page or the topic you are linking to and make it clear to users what information they can expect to find when they click on the link.
Keep your anchor text concise, descriptive, and succinct. Don’t use unnatural-looking long sentences as your anchor text.
Keep anchor text natural and informative and use keyword-rich anchor text sparingly.
Format links to make them stand out from your regular text and make them easier for users to spot. You can change your website’s link colors and anchor text styles using HTML or CSS.
While you typically can’t control how other sites link to your, “you can make sure that anchor text you use within your own site is useful, descriptive, and relevant.” Irrelevant anchor text can confuse both users and search engines.
Using the same anchor text repeatedly can come across as being spammy (to users and search engines) especially exact-match anchor text, so vary the anchor text used throughout your content (i.e. use relevant partial-match variations).
Avoid using generic anchor text whenever possible, as these provide no context, information, or help to users about the topic they will see if they click on the link.
Avoid using naked links as anchor text whenever possible, except when quoting these for reference.
Avoid over-optimizing anchor text, as this can lead to SEO penalties from Google.
Do not use excessive cross-linking, as users and search engines view too many links going to and from the same pages as suspicious.
Internal linking is a proven way to boost your SEO.
When you interlink your articles, you give search engines like Google an opportunity to crawl through your site to discover and index new pages and new content.
When other websites link to your site using a dofollow backlink, that website passes “SEO link juice” (i.e. authority) to your page.
If your pages follow a good internal linking strategy, this authority can spread to all of the other pages that you are linking to.
A content audit can tell you which pages or posts on your site are most important. These are the pages or posts you should be linking to more frequently from your other articles.
See what we’ve just done in the paragraph above? We created an internal link to our content audit lesson.
To find content on your site that you can link to internally, use the following search string on Google:
site:yourwebsite.com topic
This will bring up all the articles you have published on your site for that keyword or keyword phrase.
You can also use other linking methods like automatic keyword linking to boost the effectiveness of internal linking as an SEO strategy.
Learn more about using hyperlinks in your content in our Link Management lesson.
Speaking of links…
Check For Broken Links
Broken links not only deter visitors from staying on and returning to your site, but they can also negatively impact your search engine rankings.
We recommend checking for broken links as part of your site’s maintenance, content reviews, etc.
For tools that can help you check and fix broken links, go here:
It’s a good idea to let search engines know when you change or redirect the URL of a post or page on your website to another page or website.
If your site uses WordPress, for example, then you can easily do this using a plugin like Redirection.
Simply enter the old URL (i.e. the Source URL) and the new URL (the Target URL), click a button, and the plugin will add the necessary code to your site to inform search engines that the page with your content has moved to a new location.
It’s also a good idea to trash the old post from your site if it’s no longer needed. This helps to keep your content organized and reduces the size of your site’s database.
Meta Tags
Meta Tags help both users and search engines better understand your content. They tell search engines what your page is about, how to read it, and who should see it.
Although meta tags do not influence search engine rankings as such, they can help with SEO indirectly by improving areas like content engagement (e.g. making content more compelling to readers and boosting click-through rates) and content organization.
Some common meta tags where you can use custom content to improve on-page SEO include:
Meta Title – The version of the post/article title you want to present to search engines.
Meta Description – Provides a descriptive summary of your page’s content.
Post Slug – The section of the URL (web address) that shows after the domain name (and other classification elements like ‘categories’, ‘publish dates’, etc. if configured in your website’s settings).
Heading Tags (H1-H6) – These help to identify headings and subheadings in your content from other types of text (e.g. paragraph text), and are important for organizing your content (e.g. they help break your content into different sections for your readers).
Image Alt Tags – These describe images used in your content to search engines and people who may not be able to see your content, like visually impaired users (see ‘Alt Tags’ section below).
Social Media Meta Tags – These let you control how your page will look when shared on social media platforms like Facebook, LinkedIn, Twitter, etc.
Let’s look at a practical example of using meta tags to improve your content for readers and search engines.
As shown in the screenshot below, you can publish an article on your blog with a “catchy” Post Title to engage readers while using a different Meta Title to display the article in the search engines using the keywords you would like to rank for.
In the screenshot below, we have also crafted a better post slug (using more concise and relevant words), and a more enticing and compelling meta description.
Meta Tags like meta descriptions display as snippets of text in the search engine results under your headline.
You can control how your meta descriptions appear in search engine listings, although sometimes, search engines will choose a snippet of text from your page’s content instead if it deems it to be a more relevant match to what users are searching for.
If your website runs on WordPress, you can use an SEO plugin to customize the meta tags for your blog posts.
Some SEO plugins like SmartCrawl, for example, not only let you control how your meta descriptions will display in the search results but they also provide built-in visual guides and best practice character limit counters to help you optimize your SEO titles and descriptions.
You can view the meta tags section of any web page by loading the page into your web browser, right-clicking on the page, and then selecting either ‘view source’ or ‘view page source’ depending on which browser you use.
The page code will load into your browser and display your meta tags section.
To view your meta description tag, look for a section like this:
This is the snippet of text that should display in the search results when users search for keywords that your page ranks for.
Google recommends using quality descriptions in your meta descriptions and provides examples of good and bad descriptions in its guidelines for search snippets.
To learn more about using meta tags and optimizing these to improve your content’s SEO, see the ‘Resources’ and ‘References’ section at the end of this lesson.
Image Alt Tags & Captions
An alt tag (also called an alt attribute) is the text used to describe an image if, for some reason, the image doesn’t load in the user’s browser.
For example, hopefully, the image below is displayed on this page…
However, if it wasn’t, this is what you would see…
You can view an image’s alt tag by inspecting the source code of the web page.
Adding descriptive alt tags and captions to your images not only helps your site meet web content accessibility guidelines but is also good for SEO, as these help search engines figure out the context of your page content and better index your images.
See the ‘References’ section for tutorials on using alt tags and optimizing your images for SEO.
Schema Markup
Search engines want to make it easier for people to find relevant information on the web.
Schema markup is a form of microdata that helps search engines better understand the information on web pages and return more informative results for users.
As explained on Schema.org…
“Most webmasters are familiar with HTML tags on their pages. Usually, HTML tags tell the browser how to display the information included in the tag. For example, <h1>Avatar</h1> tells the browser to display the text string “Avatar” in a heading 1 format. However, the HTML tag doesn’t give any information about what that text string means—”Avatar” could refer to the hugely successful 3D movie, or it could refer to a type of profile picture—and this can make it more difficult for search engines to intelligently display relevant content to a user.”
Adding schema markup code to web pages creates an enhanced description that search engines use to provide users with richer search results (also known as rich snippets).
There are hundreds of different schema types covering things, people, places, actions, relationships, and more, and each of these different types includes many associated properties.
Rich snippets generated using schema markup can be used to display all kinds of useful information, including product images, prices, and stock levels, star ratings for reviews, store operating hours, events and dates, and a whole lot of other data.
Structured data markup like schema, then, helps to organize the data on your web pages. This not only helps search engines understand your content but also the context of certain words in it.
While there is no evidence that adding structured schema markup to your web pages has a direct effect on your organic search rankings and how Google ranks your content, rich snippets can have a positive SEO impact by improving your content’s visibility and making your web pages display more prominently in the search engine results pages (SERPs).
This can lead to better click-through and lower bounce rates, resulting in more traffic to your website and better engagement with users. Schema, then, should be considered an important aspect of your overall content’s SEO strategy.
For example, instead of having to generate, copy, and paste code into your website, an SEO plugin like SmartCrawl lets you easily select and configure different schema types and rules using wizards and menus.
Each time you create a new article for your blog that matches the rules you have specified, your site will automatically output the schema markup code required for the search engines.
Build Topical Authority
Topical Authority is where you increase the ranking of existing articles on your site by publishing more articles related to that topic.
To do this, find posts or pages on your site that are already ranking highly (e.g. in positions 2-3) and then create more articles on that topic.
Google will then assume that you are an expert on that topic even if your new articles don’t bring in that much traffic. This can sometimes help your site outrank larger and more authoritative sites.
See the Search Optimization Tools section for tools you can use to identify articles on your site that could benefit from this strategy.
Use Sitemaps
Is your content easy to reach? Can users get to any page on your site in three clicks or less?
You can improve your content’s SEO by making it easier for search engine spiders (i.e. search bots) to crawl your website and discover all of your site’s content using sitemaps.
Make sure to add your site’s XML sitemap and RSS feed to your Google Search Console account.
Search Intent
As explained further below, there has been a shift in content creation strategy in recent years away from keyword-driven SEO to a search intent-driven and “topic cluster” approach in order to better align with Google’s algorithm changes.
Search intent is the reason why someone would write a query and submit it to search engines. It represents an objective that the searcher is trying to accomplish through their online journey.
These are by no means all the types available. New search intent types (as well as micro intents) can be found when niches exhibit new identifiable search patterns and clusters.
Let’s take a brief look at each of these types:
Informational
These searches have a recognized need with no clear solution. The searcher’s intention is simply to seek information, locate a particular topic or informational snippet, and ask general questions to learn about something they may be struggling with or better understand potential pathways to a solution.
Informational searches typically contain words like: what, why, how, when, who, which, does, learn, tips, ideas, tutorial, guide, examples, resource, etc.
Navigational
These searches indicate brand awareness and a desire to locate information or pages related to an institution or organization they are already brand-aware of.
The searcher is interested in navigating to a specific destination, e.g. a brand website, a product page, or a solutions landing page.
Navigational searches typically include brand names, product names, service names, locations, or keywords such as: near me, directions to, prices, cost of, etc.
Commercial
Commercial search intent combines characteristics of informational, navigational, and transactional types. The searcher’s intent is to compare, evaluate and analyze organizations, vendors, and solutions they are already aware of (and possibly discover new ones in the process), and consider their options.
Commercial searches typically contain words like: buy, price, cheap, cheapest, expensive, coupon, price, pricing, order, purchase, recommendation, recommended, etc.
Transactional
There is a recognized need or desire to obtain something other than information. For example, the searcher may be looking to perform a web-mediated transaction of a recognized product, service, or solution. In other words, the user’s search intent is purchase-oriented.
Transactional searches typically contain words like: top, best, review, cheap, cheapest, vs, compare, comparison, etc.
Local
This type of search intent is characterized by a desire to find a solution or complete a transaction to a recognized need that is located in close physical and geographical proximity to the user.
Here, the user’s intent is to perform an information and transactional search with the goal of then making a physical (or web-mediated) purchase nearby.
Local searches typically contain words like: near me
***
The types listed above also correspond to the different parts of the marketing funnel (i.e. the buyer’s journey toward purchasing).
In simple terms, the lower down the search intent funnel, the higher the likelihood of conversion.
Search Intent And Content Creation
Understanding search intent and where this places the user in your marketing funnel plays a significant part in the type of content you create.
“Understanding the query is the first step in evaluating the task.”
The more you know about your industry and your target audience, the better you will understand search intent. You can then use this knowledge and understanding to create content better targeted to your audience’s search needs and to optimize your existing pages based on the intent they ultimately serve.
For example:
Resource pages (Informational intent) – Blog posts, guides, listicles, resources
Company pages (Navigational intent) – Home Page, About us, Contact us, Company Values, Careers Page, Request a quote, etc.
Product Pages (Transactional intent) – Product pages, service pages, solutions pages, portfolio/what we do, etc.
Keyword Density
Keyword Density refers to the number of times a specific keyword appears on a web page as a percentage or ratio of the total word count.
The higher the ratio, the more the selected keyword appears on your page. If this ratio is too high, Google may perceive this as “keyword stuffing“.
General guidelines for acceptable keyword density levels suggest using the keyword 1-2 times per 100 words (less than 2.5% of the total word count.)
Use LSI and Long-Tail Keywords
LSI (Latent Semantic Indexing) are search terms or words related to the keyword that you’re targeting.
Long-tail keywords are search queries that tend to be longer and more specific than “broad” keywords. For example, “how to meditate” is a broad keyword search, but “can meditation slow down heart rate” is a long tail keyword. Long-tail keywords typically get a smaller number of searches per month than broad keywords but they are more targeted and often signify buyer’s intent (e.g. if someone is searching for ausclimate cool seasons premium 10L desiccant dehumidifier review, they are probably already close to making a buying decision).
Both LSI terms and long-tail keywords provide search engines with context that help them determine what your page is about.
Google is continually improving its algorithm to better understand the search intent behind a user’s search query.
In other words, Google is getting better at knowing what users are searching for and no longer needs to try and match exact keywords to rank and display content, so it can show pages that are relevant to user searches even if those pages are not optimized for the specific keywords being searched.
For example, you can use Google autocomplete tool to find LSI and long-tail keywords (or use some of the tools listed in the SEO Tools section).
To find LSI keywords, search for a generic keyword related to your topic…
And to find long-tail keywords search for a more specific keyword…
You can also use Google Search Console to see what keywords you may be already ranking for but not using on the page or content that’s ranked.
Use “People Also Ask” and Related Search Phrases
Google monitors user behavior on websites and uses behavior signals to determine whether your content is helpful to users or not.
For example, if users click from Google’s search results to your website and stay on your site, that’s good. If they land on your site and click the back button or go to a different site, that’s bad.
Google wants to present users with sites that deliver what they are looking for and help solve their problems. You can make it easier for Google to rank your pages higher by not only covering your topic well but also by including related subtopics that will make your content more complete and authoritative and turn your site into the “go-to” resource for users looking for information in your niche.
In addition to the tools we have covered earlier, you can use tools like ‘People also ask’ and ‘Related Searches’.
Google lists questions that previous users have searched for in the ‘People also ask’ section. Use this tool to identify problems that users are searching for and help them solve these with your content.
Google’s ‘Related Searches’ section at the bottom of its results pages is a goldmine of useful information. Use this tool to identify additional long-tail keywords that your competitors might be ignoring and use these in your content to improve your rankings.
You can boost content SEO effectiveness further by combining search intent knowledge with long-tail and LSI keywords (or replacing certain words with their synonyms) in your content.
International Keyword Research
Performing international keyword research for SEO purposes has its own complexities and challenges.
As sophisticated as tools like Google Translate are becoming, it’s still very difficult to overcome translational hurdles such as the same words meaning different things in different languages, semantic, cultural, or regional differences, idioms, dialects, homonyms (words that are spelled the same, and sound the same but have different meanings), homographs (words that are spelled the same but sound different and have different meanings), etc.
For this reason, depending on the type of content you are creating and your SEO goals, you may want to employ an expert, specialist, or native translator instead of relying on machine translation tools.
Create An Outreach Email Template
Backlinks are an important factor for getting your pages ranked and building domain authority but building backlinks is difficult if your company is not proactively engaged in doing SEO marketing.
Although email outreach has a low success rate, having an outreach email template you can use after publishing new content to contact other companies and ask them to link to your site can be a tremendous help to your content promotion efforts.
One additional backlink from an authority site can do wonders to boost your site’s ranking on Google.
Google detects policy-violating content through automated systems and human reviews. If your content violates any of Google’s spam policies, it can lead to your page(s) or website ranking lower in results or not appearing in the results at all (i.e. being de-indexed from Google Search).
For this reason, your content management practices should include reviewing your content regularly to make sure it’s not violating Google Search’s overall policies or any of the spam policies listed below:
The traditional content model consists of a website with a blog and articles or blog posts published under different blog categories.
This is fine. If you are writing articles or blog posts based on the keywords you want to rank for, however, your blog can become quickly filled with repetitive, bloated, and disorganized content, making the information harder to manage.
Over the past several years, content creation strategy based on Google search ranking has been shifting away from keyword-centric SEO to topic-focused SEO and ranking content based on search intent-driven topics, not keywords.
So, while traditional keyword research based on criteria like keyword volume and keyword competition is still useful for content planning, it’s important to understand the concept of Topic Clusters and how to implement this model if you want to rank for multiple keywords on different topics.
Topic Clusters
A topic encompasses a collection of keywords that explain your subject matter.
A topic cluster is a group of related content covering a broad theme, where each cluster covers a single topic.
This content can consist of detailed in-depth articles or blog posts, which then become the subtopics of your main topic cluster.
Once you have worked out your buyer personas (so you can understand who you are creating content for, their needs and pain points, etc.), you can use content idea generation tools like AnswerThePublic.com to create content clusters around a central topic.
A topic cluster, then, is an SEO strategy that focuses on topics, not keywords, and informs Google that there is a semantic relationship between your content
This relationship is formed by linking your topic clusters to and from a pillar page.
Pillar Pages
A pillar page is a web page that provides a high-level overview of a topic on a single page and hyperlinks to clusters of related content, or subtopics.
“Pillar pages broadly cover a particular topic, and cluster content should address a specific keyword related to that topic in-depth.
Pillar pages are longer than typical blog posts because they cover all aspects of the topic you’re trying to rank for but they aren’t as in-depth. That’s what cluster content is for.
You want to create a pillar page that answers questions about a particular topic, but leaves room for more detail in subsequent, related cluster content.”
Your Pillar page should link to each cluster page via the keyword that best represents the focus of that cluster and each cluster page should link back to the pillar page using the same keyword that represents the focus of the pillar page.
This way, when one page in the cluster performs well, the entire topic cluster gets a boost.
Articles and blog posts covering subtopics can link to additional subtopics via other articles and posts to expand further on the content and create a comprehensive, detailed, and authoritative topic cluster.
With the Topic Cluster model, then, your content SEO strategy should be to link your website to the pillar page(s) of your topic clusters, allowing users and search engines access to an organized structure of interlinked related content.
The video below provides a very brief overview of topic clusters:
The video below provides a practical tutorial on how to create effective topic clusters and pillar pages.
This video provides great examples of creating pillar pages and keyword content clusters:
And, if you want to get more in-depth into the topic, this hour-long video shows you how to group keywords and build topic clusters at scale:
For more information on creating pillar pages (with examples and templates), see the “References” section of this lesson.
Silos
It’s worth noting that many experts advocate using SEO siloing over topic clustering for your content SEO, while other experts say that siloing makes no sense.
While both SEO Siloing and Cluster Content architecture have a similar aim to organize your site and make it easier for visitors and search engines to understand your content by following a central theme from a higher-level topic overview down to ever more in-depth related topics and subtopics, there are some key differences.
In silo architecture, for example, content is organized into a hierarchy where the content is divided into clear, distinct categories that flow from top to bottom (i.e., from general information pages to specific information pages) much like a chapter in a book, where the silo represents a group of themed or subject-specific content on your site and it doesn’t cross-link to other silos.
Silo architecture also requires a lot more planning in advance of building a website than cluster content architecture.
It requires a multistep process of planning and implementation where the website theme first has to be clearly determined, then the theme is built using either physical or virtual silos, and then expert-quality content is created for each of the theme’s silos using relevant, targeted keyword-rich phrases.
While this lesson focuses on how to improve your content’s SEO, it’s important not to ignore the technical aspects of SEO, as these can hurt your rankings even if your content is perfectly optimized.
For this reason, we recommend making sure that all areas of SEO are covered.
SEO Site Audit
Google provides a whole range of tools and reports to help you fix technical SEO issues. Learn more about Google’s Tools and Reports.
Follow the recommended steps below to run an SEO audit and ensure that your rankings will not be affected by technical SEO problems:
Google Search Console. Check the Index Coverage report and fix any errors that are causing indexing issues. Also, check for Manual Actions that need addressing, Security Issues that need fixing, or pages that are not passing Google’s Core Web Vitals. Look for opportunities to improve these pages.
Check Your Site’s Mobile Friendliness. Google uses the mobile version of your website to determine where to rank you (mobile-first indexing). If using WordPress, make sure to use a mobile-responsive theme and that all plugins load and display correctly on mobile devices. Use Google’s Mobile Usability Tools And Reports.
XML sitemap – Make sure your sitemap is configured correctly and can be found in Google Search Console.
Check your site’s page loading speed. Use a tool like GTMetrix to analyze your page loading speed and detect issues. Remove any unnecessary scripts or plugins that are slowing down your website. If your site runs on WordPress, use a free speed optimization and caching plugin like Hummingbird and an image compression plugin like Smush to further reduce your site’s page loading speed and serve pages faster.
HTTPS – Make sure you have set up https:// correctly. If required, set up redirects to ensure that all http:// pages redirect to their https:// equivalent.
robots.txt file – Check to ensure that crawlers aren’t blocked from accessing any pages by mistake.
Identify and remove thin or duplicate content. If your site contains multiple versions of a page, use canonical tags to specify which page should be prioritized.
Run regular site audits (e.g. 2-4 times per year) to check for issues that can affect your rankings.
Content SEO – FAQs
Here are frequently asked questions about content SEO:
What is Content SEO?
Content SEO refers to the process of optimizing web content so that it ranks highly in search engine results. It involves using techniques like keyword research, content creation, and content optimization to improve visibility.
Why is Content SEO important?
Content SEO is vital as it helps improve website visibility, drives organic traffic, and enhances user experience, leading to higher conversions.
Why is keyword research important for content SEO?
Keyword research helps identify the terms and phrases that potential customers are searching for. By integrating these keywords into your content, you can make your web pages more relevant and visible to those users.
How can I optimize content for SEO?
Optimize content by conducting keyword research, creating high-quality, relevant content, optimizing meta tags, headers, and images, and focusing on user intent.
What are some SEO best practices for content creation?
SEO best practices include using relevant keywords appropriately, creating high-quality and engaging content, optimizing meta tags and descriptions, and ensuring your website has a responsive design and fast loading times.
How does Google rank content?
Google ranks content based on factors such as relevance to the search query, the quality of the content, user engagement with the site, and how well the website performs technically (like page speed and mobile-friendliness).
What are some common mistakes in content SEO?
Common mistakes include keyword stuffing, ignoring user intent, neglecting mobile optimization, and neglecting to update and repurpose content.
How long does it take to see results from content SEO efforts?
Results vary based on factors like competition, keyword difficulty, and content quality. Generally, significant improvements may take several weeks to months.
Is it necessary to update content regularly for SEO?
Yes, updating content regularly signals freshness to search engines, improves relevance, and can positively impact rankings.
Can FAQs be used to improve my website’s SEO ranking?
Yes, incorporating a well-structured FAQ section can help improve SEO rankings by providing targeted content that answers specific questions. This can increase the likelihood of appearing in featured snippets and directly addressing user queries.
How can I use FAQs for SEO and content marketing?
FAQs can be used to directly address common questions your audience may have. By incorporating relevant keywords and providing valuable answers, FAQs can enhance your site’s SEO, attract more traffic, and demonstrate your expertise.
Summary
Content management plays an important role in search engine optimization.
Understanding SEO best practices and adhering to Google’s content quality guidelines will ensure that your content is made easier for search engines to crawl, index, and understand, resulting in improved rankings, more web traffic, and a better user experience overall.
It’s also important to have an overall content SEO strategy in place and a plan to follow. Different SEO models include keyword-based content writing, cluster content architecture, and SEO siloing.
Action Steps
Familiarize yourself with general SEO guidelines for creating quality content and pay careful attention to areas that can impact your content’s SEO like E-A-T, meta tags, and schema markups.
Chose an SEO blueprint for your content strategy. With this site, for example, we use a model for creating our training modules and lessons that more closely resembles using topic clusters than keyword-based articles or silos.
Use the tools referred to in this lesson to find additional ways to make your content more authoritative and appealing to search engines, such as using sitemaps, improving your internal linking, and using LSI and long-tail keywords to help rank your content higher.
Be proactive with your SEO. For example, ask other websites to link to your content using an email outreach template.
Resources
Google
Refer to the sections below for information on how to create better-quality content as per Google’s content quality guidelines and documentation
Search Console User Guide & Training – Learn how to use Google’s SEO tool to better understand how your website is performing on Google Search and to learn ways to improve your search performance to drive more relevant traffic to your business.
Focus on content – Advice from Google on how to ensure that your site is offering the best content it can.
General Guidelines -Helpful guidelines and best practices for getting the best results in Google. Although this section is not specifically content-related, it includes useful information like avoiding duplicate content.
Search Quality Evaluator Guidelines – This comprehensive downloadable PDF guide provides the criteria used by raters (i.e. people who provide Google with insights on whether its algorithms are working to rank quality content in the search results).
Google’s Visual Elements Guide – Learn about the most common types of search result visual elements found on Google Search results pages.
Spam Policies For Google Web Search – A useful guide to spam policies that Google implements to help protect users and improve the quality of its search results.
Learn everything you need to know about SEO – for beginners to advanced users:
Beginner’s Guide To SEO – This guide is designed to describe all major aspects of SEO, from finding the terms and phrases (keywords) that can generate qualified traffic to your website, to making your site friendly to search engines, to building links and marketing the unique value of your site.
SEO Learning Center – A self-paced learning center about search engine optimization.
SEO Resources – Use this extensive database of free whitepapers, reports, guides, webinars, and case studies to take your SEO strategy to the next level.
Schema.org
Schema.org is a joint effort supported by top search engines like Google, Yahoo, Bing, and Yandex to improve the web by creating a structured data markup schema. Schema.org provides a single place to learn about schema markup and defines hundreds of item types and properties that are most valuable to search engines.
Also:
SEO for Beginners – SEO training for profitable SEO traffic: WordPress SEO, Yoast SEO, keyword research, on-page SEO, link-building SEO
Useful and cost-effective tools and resources to help make creating, promoting, and managing your content easier.
Content Tools & Resources
Useful and cost-effective tools and resources to help make creating, promoting, and managing your content easier.
On this resources page, you will find a comprehensive collection of tools and resources for creating, promoting, and managing your content effectively.
Whether you are a marketer, blogger, content creator, business owner, seasoned content creator, or just starting out, these resources will help you streamline your content creation process, reach a wider audience, and take your content to the next level.
We have compiled below a comprehensive (and growing) list of useful, time-saving, cost-effective, and essential tools and resources that will help you be more productive in the areas of digital content planning, content production, content marketing, and content management.
Most of the tools and resources recommended below are free, and some are paid. Hopefully, you will find these to be invaluable, helpful, and worth knowing about.
Learn about tools you can use to send files to other users and transfer files between devices, your web server, and cloud storage services.
File Transfer Tools
Learn about tools you can use to send files to other users and transfer files between devices, your web server, and cloud storage services.
Sending and receiving files to and from other users, transferring files between different devices, and uploading or downloading files or media from various computer devices to your website, server, or remote storage services are all essential aspects of managing your content effectively.
In other lessons, we’ve looked at setting up effective content storage systems and documenting these processes to manage your organization’s files, media, and content.
If you need help in those areas, refer to the following lessons:
In this lesson, we look at various file transfer tools and methods you can use to get your content and files quickly and easily to other users, devices, web servers, and cloud storage services.
We’ll cover:
Essential File Transfer Tools
Transferring Files To Your Server Or Remote Storage
Uploading Files To Your Website From Different Locations
Using CMS Features To Upload Files To Your Website
Being able to transfer files quickly and easily to other users is essential for areas like content production, so it’s important to organize your content management systems around tools like:
Email (e.g. Gmail, Outlook, etc.)
Mobile Devices
Team Communication Tools (e.g. Zoom, Slack, etc.)
Email
You already know that you can send files via email as an attachment.
But…did you know that with certain applications like Gmail, you can also send your files via email securely?
For example, Gmail offers a confidential mode that prevents your email recipients from forwarding, copying, printing, or downloading either the message or its attachments. This helps you protect sensitive information from being shared accidentally or without your consent.
Watch the video below for more information about this feature:
With Gmail, you can also insert a file from Google Drive as an attachment (we cover Google Drive further down)…
Mobile Devices
Mobile devices are another great tool for sending media files like images, videos, audio recordings, notes, etc.
See the ‘References’ section at the end of this lesson for links to excellent articles covering different methods you can use to transfer files using your mobile devices.
Team Collaboration Tools
Applications like Slack, Zoom, and many other tools have built-in features for sharing files, so your team can use these to quickly send files to different team members and across to other users and departments.
For example, Slack lets you upload files like documents, videos, artwork, etc. from your computer and shared drives and share these with your team.
Zoom also lets you upload and share file attachments, as the video below shows.
Transferring Files Between Your Computer And Your Web Server
Managing content effectively often requires uploading (and downloading) files between your computer or other devices and your web server.
Two popular methods used for transferring files between computers and web servers are:
Using a Desktop FTP client
Using a webhosting control panel application (e.g. cPanel’s File Manager.)
We’ll look at using these methods below, as they don’t require you to have advanced technical skills like other file transfer methods (e.g. SSH).
Checklist: Set Up Tools For File Transfers
Use the checklist below to set up the tools and services you will need to transfer files between your computer, website, server, and remote storage services:
These tools will allow you to connect to your website’s server and transfer files between your computer and the server.
2. Set Up FTP/SFTP Connection
Obtain FTP/SFTP credentials from your web hosting provider (usually found in the hosting control panel).
In the FTP client, add a new site with the following information:
Host: Your domain or server IP address.
Port: 21 for FTP, 22 for SFTP.
Protocol: Choose FTP or SFTP.
Enter your username and password.
Save the settings and connect.
3. Transfer Files to the Website
Use the FTP client to drag and drop files from your computer to your website’s server. For example, upload a new theme or plugin.
Make sure you place files in the correct directories (e.g., /wp-content/themes/ for themes).
4. Install a Backup Plugin
Install a WordPress backup plugin.
Use this plugin to automatically back up your website files and database to your remote storage service.
5. Configure Remote Storage
In the backup plugin settings, configure remote storage options like Google Drive, Dropbox, or Amazon S3.
Authenticate and allow the plugin to connect to the chosen remote storage service.
6. Automate Backups
Set up a backup schedule (e.g., daily or weekly) to automatically back up your website.
Ensure backups are stored both locally and remotely for redundancy.
7. Use a File Syncing Service
Set up a cloud storage service like Dropbox or Google Drive on your computer.
Use the service’s desktop app to sync files between your computer and the cloud.
This setup allows easy access to website files, backups, and media from any device.
8. Secure File Transfers
Always use SFTP instead of FTP for secure file transfers.
Enable two-factor authentication (2FA) on your web hosting and remote storage accounts to add an extra layer of security.
9. Test File Transfers
Perform a test transfer by uploading a file from your computer to the server and then to the remote storage.
Verify that the file is accessible in all locations.
10. Document the Process
Create a document detailing your FTP/SFTP credentials, backup schedules, and remote storage settings.
Store this document securely for future reference.
The above setup will ensure that you can easily manage, back up, and transfer files across your computer, website, server, and remote storage services.
Always back up your website (files and data) before modifying any files on your server.
Follow the tutorials and the links provided below to learn how to use an FTP tool and File Manager to transfer files from your computer to your web server.
Desktop FTP (File Transfer Protocol)
This section explains how to set up a desktop-based FTP application to transfer files directly from your computer or laptop.
File Transfer Protocol (FTP) is an outdated way of sharing files and most web browsers no longer support it, as it is no longer considered to be secure.
Using SFTP or FTPS (and HTTPS) instead of FTP is highly recommended.
The most reliable alternative to browser FTP is a dedicated FTP/SFTP client installed on your computer, like Filezilla
Setting Up A Desktop FTP Client – How To FTP/SFTP Files To Your Server Using Filezilla
Filezilla is a popular free desktop FTP (File Transfer Protocol) program. It is open-source software distributed free of charge under the terms of the GNU General Public License.
Transferring files using a desktop FTP application like Filezilla is all done via the tool’s interface.
Filezilla’s interface looks complicated, but it’s really not. After connecting to your server, all you basically do is select files from a folder in your computer or hard drive (left panel) and drag these across to a folder on your server (right panel) and the tool will automatically begin to upload your files.
Similarly, you can download files by selecting and dragging these from a folder on your server (right panel) to a folder on your computer or hard drive (left panel).
Filezilla provides a basic tutorial on its site. If you need more help using Filezilla, see this video course for beginners: How To Use FTP
When using FileZilla, we recommend selecting the SFTP- SSH File Transfer Protocol for transferring files from your computer to your server securely.
Transferring Files Using cPanel’s File Manager: Step-By-Step Tutorial
Let’s show you how to use cPanel’s File Manager to upload files from your computer or external hard drive to your web server.
We’ll go through a step-by-step example on how to upload and extract a zipped file.
Note: Make sure your hosting uses cPanel for this tutorial. Otherwise, check with your hosting company to see what file transfer tools they provide.
First, log into cPanel…
File Manager is located in the Tools > Files section of your cPanel administration screen.
Click on File Manager…
Your server files will be visible inside the File Manager screen.
Some of the main functions you will use inside File Manager to perform file transfer operations include:
Move File – allows you to select files and move them into another directory. This feature is useful if you upload files to the wrong folder and want to move these to another folder location.
Upload – allows you to upload files directly to your server. This feature is useful when performing manual software updates, and restoring or reinstalling website files.
Download – allows you to download files from your server to your local machine. This feature is useful when performing manual backups.
Delete – allows you to delete selected folders and files on your server.
Extract – allows you to unzip files inside your server directories. This feature is useful for uploading folders or multiple files (covered below).
Compress – allows you to compress (zip) folders inside your server directories. This feature is useful for downloading entire folders, large files, etc.
Additionally, you will find useful Directory Navigation Menu Buttons inside the File Manager area, including:
Up One Level – Moves files up one level inside the folder.
Reload – Refreshes your screen.
Select All – Selects all files.
Unselect All – Unselects all files.
Using File Manager To Upload And Extract Zipped Files
In this example, we’ll show you how to upload and extract a zipped plugin file to your server.
First, make sure to have your zipped file ready for upload.
Next, log into cPanel and open up the File Manager panel.
You can drill down folder hierarchies to access nested folders and files by double-clicking on the upper directory folders.
Next, locate the folder on your server where you will upload your file and click Upload.
In the screenshot below, we will upload the zipped plugin file into the plugins folder section of our WordPress site installation.
A new screen called ‘Upload files’ will open up in your web browser. You can drag and drop files into the section with the dotted border to automatically begin uploading your files, or click on the ‘Select File’ button as shown below, then locate and select your zipped file to upload.
Select your file and click ‘Open’ to begin uploading the file to your server …
File Manager will begin to upload your file to your server. Wait until the file has finished uploading.
Once your file has been uploaded, click on the “Go Back…” link to return to the folder inside your File Manager’s screen where you have uploaded the file to.
You should see the file you have uploaded inside the folder on your server.
If you cannot see the file, then do the following:
Check that you are in the correct folder, and
Click the Reload button to refresh the screen.
Also, if you upload a file to the wrong directory, use the Move button to select the right destination folder for your file.
After your zipped file has been uploaded, click on the ‘Extract’ button to decompress (unzip) your file.
A pop-up window will appear asking you to confirm the location where you want to extract your files to. Click Extract File(s) to continue.
The ‘Extraction Results’ window displays all of your extracted files once the operation has been completed.
Click Close to return to the File Manager screen.
Click the Reload button to refresh your screen.
All uploaded files are now extracted and added to your server.
You can delete the original zip file from your server to save space and keep your folder free of unnecessary clutter.
To delete the zipped file, select it in your File Manager screen and click on the Delete button.
The above method for uploading files to your server is useful. Large files that normally take a long time to upload via FTP can upload in seconds or just a few minutes when transferred using cPanel’s File Manager.
Not all hosting companies offer cPanel. Many hosting companies, however, offer a file manager application, so check with your web host.
How To Configure Server File Permission Settings
Most software program installations nowadays will configure everything automatically for you. Sometimes, however, you may need to manually set permissions to allow other users to read, write, modify, and/or access information after uploading some files or programs to your web server.
File permissions specify what can and can’t be done to your server files and folders or directories.
This is important because some applications need to upload or access files in some of your server directories to perform certain functions. If permissions for these files or directories are not enabled or set correctly, it can cause errors.
For example, if your site runs on WordPress and permissions have not been automatically set or enabled for files in your wp-content directory, you may experience errors when uploading plugins or you may not be able to save changes made to plugin settings.
Refer to the short tutorial below to learn how to configure server file permission settings for files and directories on an open-source operating system like Linux.
Again, we recommend doing a full backup of your website’s files and data before modifying any files on your server.
How To Configure File Permission Settings On Your Server (Linux)
CHMOD
Chmod (abbreviated from change mode) is a command that lets a user tell the system (or server) how much or how little access it should permit a file or a file directory to be given.
It changes the file system modes of files and directories, including permissions and special modes.
Setting File Permission Settings Using ‘CHMOD’
If you use an FTP program like Filezilla, do the following to view and change security permission settings for your server files and folders:
Access your server
Locate the directory or file with the permissions you want to change
Right-click on the file and select ‘Properties’
The CHMOD options should display in the menu. If not, access the help section of your FTP client and search for chmod, permissions, or change mode. Most FTP programs have this feature readily available.
To change or set permissions for your files, simply check or uncheck the permission boxes (for Owner, Group, or Public), or add the desired permission setting number in the Manual display field, then click OK to save.
Common WordPress file and directory permissions include the following settings:
777 – Everything for everyone. This command gives read, write, and execute permission to the owner, group, and public. chmod 777 is considered potentially dangerous because you are giving read, write, and execute permission on a file/directory to everyone on your system. Normally, this setting should be avoided.
755 – Only the owner can write, read and execute for everyone. This command means that only the owner will be allowed to write to the file. The owner, group members, and everyone else will have read and execute permissions.
644 – Everyone can read, only the owner can write. With this setting, the owner will have read and write permissions while the group and everyone else has read permission only.
Setting directory permissions to make your files writable depends on your web hosting environment. For example, to make a file or directory writable, you would normally set (i.e. chmod) file permissions either to 777 or 755.
Notes:
Only change file permission settings if your site installation or plugin requires it. Normally, this will either be specified in a user manual (e.g. a plugin manual or installation guide) or if changing file permissions is required while performing some kind of function on your site (e.g. installing or making changes to plugins or themes).
If you are performing installations using wizards, a notification message will usually appear on your screen asking you to make a particular file or directory writable, or specifying which permission settings you need to change.
Unless the change required to the file permission settings is permanent, you would normally restore the file to its original settings after making and saving the change for security purposes (e.g. changing a file from 644 to 755, then back to 644 again). This prevents hackers and unauthorized users from accessing and modifying the files on your server.
After making changes to files, refresh your site’s page in your browser to make sure that everything is working correctly.
Changing file permissions is not complicated. However, if you don’t know what you’re doing or if you are concerned that you might do something that can cause errors, don’t modify any files. Instead, ask your web hosting provider or someone with more knowledge or experience to do this for you.
If you experience errors after changing permission settings, change the permission settings back to what they were and see if the error messages disappear. If errors persist after restoring file permissions, contact your web hosting provider for help.
Use this handy chmod calculator if you need help configuring different file or directory permissions.
Amazon S3
If you are hosting media files (e.g. an image) on Amazon S3 (covered in the next section) and the file is not displaying correctly on your browser, you may not have set the correct permissions for that file.
Typically, this is what you will see if a file has incorrect permissions…
To display images stored on Amazon S3 on your website’s pages, set your file permissions as shown below:
Full Control
Owner – Tick the checkbox
Any AWS Users – Leave the checkbox unticked
All Users – Leave the checkbox unticked
Read
Owner – Leave the checkbox unticked
Any AWS Users – Tick the checkbox
All Users – Tick the checkbox
After ticking the boxes as described above, click on Apply changes to set your file permissions.
The images should now display to your website users. The Amazon S3 section below shows you how to add media files from S3 to your web pages.
Transferring Files To Cloud Storage Services
Your website files can be stored on your web server or a cloud storage service.
Some of the most popular storage services for storing files remotely in the cloud include:
Amazon S3
Google Drive
Dropbox
Let’s take a brief look at each of these services and how to transfer cloud-hosted files to and from your devices and your website.
Amazon S3
Amazon S3 (Amazon Simple Storage Service) is a scalable cloud storage service offered by Amazon Web Services (AWS).
Amazon S3 is great for storing all kinds of files, especially media files, website backups, data archives, and more.
Amazon S3 storage folders are called buckets.
A bucket is a container for objects stored in Amazon S3. You can store any number of objects in a bucket and can have up to 100 buckets in your account.
Many applications can connect directly with your Amazon S3 account, allowing you to quickly and easily upload and store files in your s3 buckets and serve these directly on your website.
For example, the image below is being hosted on Amazon S3.
To check this using Google’s Chrome browser, right-click on the image and choose Inspect.
You should see an Amazon S3 bucket address displayed for the image.
Uploading files directly to Amazon buckets can be a little complicated, so we recommend using a tool like the one below to transfer files to and from your computer or hard drive and your Amazon S3 account…
S3 Browser
S3 Browser is a free Windows client for Amazon S3 and Amazon CloudFront, a content delivery network, (CDN). We use and recommend installing the paid version of this tool as S3 Browser is free for personal use only.
Also, as this site is built using WordPress, media files stored on Amazon S3 can be inserted directly into the content, so here’s what we did to display the image above on this web page:
First, we uploaded the image to our Amazon s3 account…
After the image was uploaded, we then set file permissions as explained earlier, right-clicked on the file, and selected Generate Web URL…
We then copied the URL of the image to our clipboard…
And pasted the URL into the content…
That’s it! When you look at that image on our web page, it’s being served from Amazon S3, not from our web server.
Remember to add an alt tag image and a caption to your image URL before publishing to improve your content SEO.
Amazon S3 also allows you to set up a “bucket policy” on your server that protects files stored in buckets from being hotlinked.
Google Drive lets you store files on Google’s servers in the cloud. You can also share files and synchronize files across different devices.
Google Drive is great for storing documents, spreadsheets, presentations, drawings, forms, and other files created using Google Docs, Google Sheets, and Google Slides. It also lets you collaborate with your content team to edit your documents.
Files created and edited through the Google Docs suite are automatically saved in Google Drive. You can also upload large files (up to 750 GB in size), and change privacy settings for individual files and folders, including enabling sharing with other users or making your content public.
Tutorial: How To Embed Files From Google Drive Into Your Website
You can easily embed files from Google Drive into your website.
In this example, we’ll embed an image stored on Google Drive into a WordPress site.
Note: You can use the same method as shown in the tutorial below to embed other types of files into your site like videos, audios, etc.
After uploading your media file to Google Drive, right-click on the file and select Preview.
Next, click on the vertical ellipsis icon (More Options) and select Open in new window…
Click on the vertical ellipsis icon again and select Embed item…
Copy the embed code to your clipboard…
If you are using the WordPress classic editor, switch to the Text tab and paste the content from your clipboard into the location where you want your image (or video, or audio file, etc.) to display.
Your embedded file should display when you publish and preview your content.
Paste your S3 embed code into the block and publish or update your post.
Publish and view your content to see the embedded media file.
If you use WordPress, you can use a plugin like Google Drive Embedder to easily add files stored in Amazon S3 to your content.
Dropbox
Dropbox is a file hosting service that lets you store, share, and synchronize files in the cloud.
Dropbox is excellent for transferring files between multiple devices, as it allows you to access your account from anywhere, on any device.
For example, let’s say that you have a home computer and a work laptop and your media editing tools are installed on both devices.
With Dropbox (and Google Drive too), you can upload files to your account while you are at work via your laptop…
And download these files to your home computer when you get home to continue working…
Additional Cloud Storage Solutions
In addition to the above, here are some affordable cloud, remote and offsite storage solutions you can use to transfer and store your website files and backups securely:
External Drive: Purchase an external hard drive and regularly back up your site files and data to this drive.
Microsoft OneDrive: Offers 5 GB of free storage with seamless integration with Windows and affordable subscription plans. It can be used with various WordPress backup plugins.
Backblaze B2: An affordable alternative to Amazon S3, Backblaze B2 offers competitive pricing for cloud storage, making it a great option for budget-conscious website owners.
Wasabi: Provides low-cost, high-performance cloud storage with no egress fees, making it an attractive option for WordPress users needing reliable offsite backups.
The WordPress Media Library lets you upload all kinds of media files to your site and comes with many built-in features for managing your uploaded files.
In addition to the Media Library, there are various WordPress Media Plugins you can use to transfer and manage files on your site from your computer and cloud storage services.
For example, S3 Media Maestro lets you display videos hosted on Amazon S3 securely on your site.
If you store files on Google Drive, you can use a plugin like Google Drive Embedder to add files to your content.
You can also use a plugin like Dropr to easily access files from your Dropbox account and add them to your WordPress website.
For more plugins that can help you manage the transfer of files to your WordPress site, see this section: WordPress Media Plugins
WordPress Automatic Updates
WordPress has a built-in feature that automatically transfers data like new software updates, plugins, and themes from the main WordPress repository (WordPress.org) to the WordPress installation files in your server.
It also automatically uploads, extracts, and places all data directly into the correct folders inside your web server and database.
The WordPress auto-updating feature is useful for transferring files from your server when:
Updating WordPress via the dashboard
Uploading and installing WordPress plugins
Updating WordPress plugins
Uploading and installing WordPress themes
Updating WordPress themes
The ability to perform updates directly inside your WordPress dashboard is extremely convenient. However, keep the following in mind…
One-click updates work on most servers. If you have any problems, it is probably related to permissions issues on the filesystem.
See the section earlier on configuring server file permissions if you run into any issues with WordPress (also refer to this WordPress Troubleshooting Guide if you experience other errors on your site).
Zapier
Zapier lets you connect and integrate your web applications and automate your workflows.
Essentially, Zapier allows thousands of different applications to communicate with each other and create all kinds of “when this happens…automatically do this” tasks (called “Zaps”), saving you a lot of time in the process.
Zapier also offers many integrations with WordPress.
Zapier offers extensive help documentation, including detailed tutorials on how to integrate the tool with all kinds of services.
Video Courses For Beginners – Transferring Files
The video courses below cover basic areas of transferring files and are ideal for beginners (note: you can access all of the video courses below with a single all-access pass):
Learn how to set up and use Amazon S3 to upload, store, manage, and protect your site’s images, large media files, downloadable files, stream videos, and more.
Learn how to safely and automatically back up your WordPress files and database and how to easily restore your WordPress site if something unexpected or disastrous were to happen.
Effective content management involves the continuous transfer of files between users, different devices, web servers, and remote storage services.
In this lesson, we have covered many different methods you can use to transfer files and share content in your organization.
Action Steps
Make an inventory of the file transfer tools, methods, and processes used in your organization and make sure there is workflow documentation for your content team on how to use these effectively.
Resources
WordPress User Manual – The most detailed and comprehensive step-by-step WordPress user manual for non-technical website users available.
The tools and resources listed below will help to speed up your content planning and content production scheduling.
Bookmarks
Your web browser’s Bookmarking tool is a great way to organize and access links to useful documentation, regularly-used tools and services, and other valuable content production resources quickly and easily.
Before adding bookmarks to your web browser, we recommend spending a little bit of time planning the structure of your bookmarking folders. This will save you a lot of time locating these later as your bookmarking list grows.
You can use your web browser’s bookmarks to create a ‘master’ set of bookmarks linking to all the documentation and other useful tools and resources your content team will need to work efficiently.
To do this, first, organize all the different folders you will need in your own web browser’s bookmarking tool…
Next, add all the important links to the documentation, tools, and resources your team will need.
Next, export your Bookmark files and share this export file with your team members. Ask them to import these into their own web browsers, so everyone in your team has access to the same resources.
See these guides to using bookmarks in different web browsers and devices:
Create columns for each workflow process you want to track
Arrange columns in sequential order
Add new projects to rows (one per row).
Use color coding to highlight the status of your projects. For example:
Yellow = Work-in-progress
Green = Completed (published)
Red = Needs attention
Let’s take a look at some popular spreadsheet applications.
Google Sheets
Google Sheets is a full-featured spreadsheet tool from Google.
Google Sheets can be accessed online via a desktop or mobile device. Additionally, Google Sheets can be stored on a Google Drive account and shared with different users, allowing for collaboration.
Excel
Microsoft Excel is part of the Microsoft Office suite and is available only as a subscription service.
Smartsheet is a SaaS collaboration and work management tool that lets you effectively manage your team’s work, projects, and processes through team collaboration, workflow automation, and content production management tools.
Smartsheet lets you assign tasks, track project progress, manage calendars, and share documents using a tabular user interface.
If you like using spreadsheets to manage projects, you may want to look into Airtable.
Airtable is a cloud collaboration service best described as a “hybrid” between a spreadsheet and a database (i.e. it has database features applied to a spreadsheet).
“A basic rule of thumb is that a database is more suited to organize a large amount of information. Spreadsheets are the best fit for running calculations. Airtable gives you the best of both worlds: a relational database that’s as easy to work with as Google Sheets or Microsoft Excel.”
Airtable is an ideal tool for creating spreadsheet-like editorial calendars and content inventories but with the power of relational databases.
For example, you can create spreadsheet-like sortable tables for:
An editorial calendar
Storing the names and email addresses of outsourced service providers, freelancers, etc.
Posts that need reviewing or updating
Posts that need a “search and replace” (e.g. replace old pricing or a rebranded product name), etc.
Airtable is also a low-code tool, so you don’t need to learn database scripting languages like SQL to use it.
If your organization requires managing a range of projects, tasks, and activities across different people, teams, or departments, you may need to consider upgrading your content production tools and switching to integrated workflow and communication/collaboration software.
Here are some popular work and collaboration tools you can use across your team or organization to improve workflow and productivity.
Slack
Slack is a tool that allows individuals across teams, departments, and organizations to communicate and collaborate online via channels, messaging, team meetings (called Huddles), and more.
Slack also lets you easily upload and share files like documents, videos, artwork, etc., from your computer and shared drives.
Zoom is a cloud-based communications tool that allows people to meet online using their desktop or phone, and communicate via video and audio conferencing, chats, screen sharing, file sharing, whiteboard tools, and more.
For other work and collaboration tools, see the References section at the end of this lesson.
Market Muse
MarketMuse is a cloud-based content planning tool used by content creators, content marketers, publishers, marketing agencies, and eCommerce companies.
The tool includes components that can greatly aid your content production, such as MarketMuse Inventory, which automates your content inventory and content auditing processes by collecting and organizing your pages, analyzing them, and making them more easily accessible.
MarketMuse’s AI-driven content briefs help writers produce quality SEO-optimized content with instructions on how to structure the article, what topics to address, what questions to answer, what content to link internally and externally, and more.
Users can access content briefs without logging into the platform using a special link and writers can work directly from within the brief and get scored against suggestions as they go.
TextExpander is a time-saving tool that increases your productivity and efficiency by allowing you to quickly store, share, and retrieve information using Snippets.
Snippets are longer repetitive texts paired with an abbreviation that you type in its place. Essentially, you can think of TextExpander as a “copy and paste” tool on steroids.
Instead of searching through and copying text from old emails, notes, or a repository where you keep content that you use repeatedly, you can simply type an abbreviation as a shortcode into your content and it will then insert a full-blown content snippet that you have previously created and saved.
Snippets also allow you to create content templates with “fill in the blank” fields and different snippet groups.
Some of the more common uses for this tool are writing out customer support responses, creating follow-up emails, recruitment messages, and many daily work tasks.
Similar to the previous tool, if you’re tired of typing the same phrases repeatedly, Beeftext is a tool that lets you set up shortcuts (keywords) for commonly used pieces of text (snippets).
When you type a keyword, Beeftext automatically replaces it with the associated snippet. This works in any application where you can copy and paste text. It’s especially useful for things like email signatures, frequent phrases, or even emojis.
Beeftext is free and open-source, meaning it doesn’t cost anything and doesn’t have ads or malware. While it listens to your keystrokes to function, it doesn’t store or send your typing data anywhere. It only checks for updates once a day.
Setting up Beeftext is simple. You create combos with keywords and their corresponding snippets. It’s like creating your own typing shortcuts. Just be careful with keyword choices to avoid accidental replacements.
So, if you’re a content manager dealing with repetitive writing tasks, Beeftext could save you time and make your work smoother. You won’t need to type out the same things over and over again.
Project management software lets you plan, schedule, organize, and track your content production projects, and communicate with your team.
Notion
Notion AI revolutionizes workspaces by integrating tasks, documents, and collaboration, departing from traditional tools like Google Docs and Dropbox. It offers customizable, all-in-one workspaces, allowing users to tailor their environment with modular building blocks.
Notion lets you store important project documents, track team progress, and manage multiple departments in one central workspace.
Teams benefit from streamlined project management, enhanced communication, and aligned workflows.
Notion AI’s unique features include:
Versatility: Solving diverse team challenges with tailored solutions, from engineering to design.
AI Integration: Seamlessly incorporating AI into everyday tasks, such as writing assistance and generating insights.
Security: Ensuring data privacy and compliance with global regulations like GDPR and ISO 27001. Notion AI prioritizes data security, only using customer data with explicit consent and for improving AI features in partnership with trusted entities.
Template Library: Offering AI-powered templates for various tasks, including writing, recruiting outreach, and video script generation.
Notion AI integrates with existing workflows and includes a flexible text editor. It’s capabilities are continually expanding, going beyond an AI-powered note-taking software and into the future of all-in-one workspace innovation.
Trello lets you plan, organize, and track your projects visually.
You can manage multiple tasks for any type of project, workflow, or task tracking using Kanban-style boards with lists and cards that simulate the use of “sticky” notes and can include checklists, deadlines, attachments, conversations, etc.
From there, you can incorporate task assignments, calendars, timelines, productivity metrics, and more.
Asana acts as a communication hub and lets you assign respective tasks to relevant team members for specific projects.
With Asana, teams can integrate and share tasks, files, plans, and goals, and manage their work from a single app, providing visibility to all members involved.
Additionally, projects can be split up into actionable tasks and assigned to multiple collaborators, and team members can view tasks through a choice of various views (e.g. board, calendar, list view, timeline, workload, and portfolio views).
Asana provides a traditional checklist format for project management with customizable collaboration tools and project-level reporting dashboards. It also supports third-party apps (e.g. Twitter, Instagram, Pinterest, Dropbox, etc.), the implementation of data from other applications, an Android and iOS app, and a mobile site that can be accessed on any device.
Asana provides useful templates for content-related activities, including:
Monday is a productivity suite and work management software that lets you centralize work processes, tools, and files and customize dashboards and workflows to fit your organization’s needs using customizable “no code” building blocks.
These building blocks include items, columns, views, automation, integrations, and widgets. You adapt each building block to build applications and tools that fit your needs.
The software allows you to manage production projects and other workflows with cross-team collaboration tools, easy-to-use automation, and real-time notifications.
Brightpod is a web-based project management tool that:
Provides a unified system for campaigns, content, and website projects.
Lets you build guidelines and checklists, and organize, manage and track all your SEO, social media, blog strategy, and content marketing projects from one place to save time.
Helps you organize, manage, and track your team’s work from a central location.
Allows your team to accurately view the progress of their projects and helps to address issues of collaboration such as email spam, multiple file versions, lost files, task accountability issues, lack of clarity & work transparency.
Lets you see everyone’s tasks, content publish dates, and events on the shared calendar, see what is coming up next, and manage deliverables when growing your projects and clients.
Helps you work smarter, automate, and simplify communication.
Brightpod sits somewhere between being a simple project tool and a more complex project management software and includes features like Kanban and list tasks, recurring tasks, time tracking and estimates, activity logs, milestones, messages, calendar, reports and analytics, workflows, automatic email reminders, project cloning, and more.
Optimizely is a digital experience platform SaaS that provides tools to help you improve your site’s optimization and achieve better conversion rates.
Optimizely’s Content Management lets you create, tailor and scale content for an enterprise CMS, run multiple shops, inventory, and an online/offline catalog, use AI to test and optimize new features, and more.
GatherContent allows everyone involved in content creation to work together to plan, organize, and produce content in one cloud platform.
GatherContent lets you organize content into shared projects and folders to create a single source of truth for content. It allows content teams to collaborate on content creation, search, filter, or sort content, perform tasks in bulk, assign work to contributors, identify bottlenecks in the workflow, and more.
Designrr is an all-in-one solution for effortlessly creating and designing captivating eBooks and reports. With the power of ChatGPT and the revolutionary Wordgenie, Designrr has transformed the eBook creation process.
Some of this tool’s powerful features include:
AI-Powered Writing Assistance: Wordgenie is an A.I. writing assistant module tailored for non-fiction content, powered by ChatGPT. It helps you create powerful titles, develop cohesive outlines, discover fresh angles for your content, and generate impressive written content in minutes.
Streamlined eBook Creation: Overcome the hurdles of writing and designing your ebook. One-click export generates beautiful eBooks in various formats, including Flipbooks and PDFs, ready for publishing.
Comprehensive Editing Tools: With the built-in image editor, there’s no need for tools like Photoshop. The image editor allows you to crop, resize, and color images. The draft editor provides a distraction-free interface for content creation, offering flexibility and efficiency.
Engaging Design Options: Create animated Flipbooks easily shareable on mobile devices. The built-in design editor with drag-and-drop functionality allows you to customize and reorganize your eBook effortlessly.
Save Time and Money: Designrr includes over 100 free eBook templates, saving you from outsourcing costs and the hassle of searching for designers, and providing a seamless process from content import to eBook generation.
Commercial License: A free commercial license is included that lets you create and sell unlimited eBooks without additional fees or royalties and access to a 35,000-member strong community for support and advice.
Content At Scale is an innovative AI copywriting software platform utilizing three advanced AI engines, natural language processing (NLP), and semantic search analysis. It crafts entire blog posts, including titles, meta descriptions, headings, URL slugs, and paragraphs with extras, all within an astounding 5 minutes.
Key Features:
Speedy Content Generation: Creates long-form content in just 5 minutes.
Comprehensive Editor: Utilize the content editor for easy viewing and editing. Content At Scale generates titles, URL slugs, meta descriptions, and provides a checklist of optimized NLP terms for SEO enhancement.
Simple Input: Requires only a keyword to generate content.
Three AI Copywriting Engines: Ensures diversity and creativity.
Content Quality Assurance: Run the content through a tool like Grammarly and you should see an impressive score.
AI Writing Tools:
Generative AI Suite: Ideal for paraphrasing, short-form content, undetectable rewrites, and simple writing.
Content Producer: Tailor and plan fully optimized, brand-specific long-form content.
RankWell®: Gain unparalleled SEO insights for ranking and scaling content efficiently.
Content At Scale also offers seamless integration with WordPress. Connect Content At Scale directly to your WordPress website to enable automatic content publication.
Creating content with Content At Scale is easy. Enter a keyword, hit “Write Post Now” to let the AI handle the research, and receive a complete, original, and research-backed piece within minutes.
Here’s a walkthrough video of the tool:
Content At Scale also guarantees plagiarism-free content with tools like:
AI Checker: Trained on diverse content types to assess AI probabilities.
AI Detector: Identifies content authenticity within seconds.
AI Humanizer: Craft human-like content, undetectable by AI detection tools.
Content At Scale offers a subscription-based pricing model and a Done-For-You service, combining AI generation with human editing for superior quality.
Spin Rewriter is a software tool that analyzes and rewrites articles to create unique, high-quality content.
It uses a proprietary technology called ENL Semantic Spinning to thoroughly understand the meaning of the original article and generate new, readable versions using a hand-curated database of synonyms.
With Spin Rewriter, you can rewrite your articles at the paragraph, sentence, phrase, and single-word levels. The software also allows you to fully automate the process with a single click.
Here is a live video demo of the tool in action:
Spin Rewriter has received high praise from its users and is considered the best article-spinning tool on the market. It is compatible with a variety of SEO software and supports multiple spintax formats. All of your articles are encrypted in the software’s database for added security.
Spin Rewriter can also be easily integrated into other SEO software products for even more powerful performance.
Copy.ai is an AI-powered writing tool that can help you write faster and better by cutting down your writing time by up to 80%.
With Copy.ai, you can write high-quality blog posts, social media posts, and emails with ease.
The process is simple: start by entering your post’s title and keyword, and then the AI writing tool generates an outline and main talking points to help guide your writing.
Then, it generates a full-length draft of your post in seconds, which you can edit and polish using the tool’s editor to rewrite paragraphs and sentences.
With Copy.ai, you can write high-converting social media posts and emails by providing a brief description of your post or brand, and the AI content generator will give you multiple options to choose from, which you can then edit to make your own.
Finally, just copy and paste the work into your CMS for publishing.
PlayHT is a cutting-edge AI-powered text-to-voice generator that offers high-quality text-to-speech synthesis and audio accessibility solutions using ultra realistic AI voices available in almost every language.
PlayHT’s next-generation AI speech technology captures the nuances and emotions embedded in text, resulting in truly impressive and human-like speech.
You can generate realistic Text-to-Speech (TTS) audio using the online AI Voice Generator and synthetic voices, instantly convert text into natural-sounding speech and download as MP3 and WAV audio files.
PlayHT’s key features include:
AI Voice Generator Products – Quality AI voice over generation with PlayHT’s AI text-to-speech technology.
Ultra realistic AI voices – Next generation AI speech technology that is truly human-like.
Premium AI Voices – 800+ AI Voices in 140+ languages with great customizability and control.
Voice Cloning – Create high-fidelity voice clones that are extremely accurate to their real human voices.
Text to voice editor – Powerful text to Audio Online Editor with great control of voice style.
Pronunciations and Phonetic – Create custom pronunciations of acronyms and niche terms that can be saved to a pronunciation library.
Audio Widgets – Plug-and-play, and fully customizable audio widgets for websites to increase accessibility, time on page metrics and user engagement.
AI Podcasts – Create and publish audio content to iTunes, Spotify and Google Podcasts
Team Access – Scale content creation by inviting and collaborating with your team
Female AI Voice Generator Online – Generate ultra realistic female voices for audio books, videos, and more.
Male AI Voice Generator Online – Create realistic male AI voices online using the text to speech technology to generate quality male AI voices.
PlayHT’s AI Voice Generator excels in a wide range of applications, including:
Videos: use the Ultra Realistic editor to easily transcribe and sync audio to your videos and create engaging multimedia experiences for users.
Elearning and Training: Use realistic AI voices to bring educational content to life and empower learning and development teams, training course providers, and educators.
IVR System: Create humanlike AI voice responses for interactive voice response systems, ensuring a natural and engaging customer experience.
Audio Articles and Accessibility: Attract new audiences and improve accessibility by offering audio versions of articles, blog posts, and written content.
YouTube and TikTok Videos: Narrate your YouTube and TikTok videos with AI-generated voices to add a professional touch to your content.
Character and Celebrity Voice Generation: Create stunning voices for game characters, animations, and cartoons, or capture the essence of any celebrity’s voice to generate identical speech.
This time-saving and cost-effective solution is ideal for businesses, content creators, educators, podcast and audiobook productions, and more.
Speechelo provides realistic and expressive AI voice sounds and is very easy to use. Simply create the voiceover, download the mp3, and import it into your video editor (it works with all video creation software).
You can create engaging voiceovers for sales videos, training videos, educational videos, explainer videos, product review videos, webinars, video ads, audio presentations, narrated web pages, recorded announcements, review draft articles, and a whole lot more!
Speechelo’s text-to-speech engine provides inflection controls with different voice tones for reading text (normal reading, joyful, and serious), settings for breath control, pauses, changing speed & pitch, over 30 human-sounding male and female voices, support for 23 languages, and more.
This is a cloud-based tool that lets you convert any text into a 100% human-sounding voiceover in English and other languages.
If you need help creating audio-based content using text-to-speech, see this excellent Text-to-Speech Course (narrated entirely using AI voices).
Royalty-Free Media
If you need royalty-free images, music, or videos for your content, check out the resources below:
Images
Find free and royalty-free images – A comprehensive list of sites where you can find free and royalty-free images (photos, illustrations, vector images, clipart, etc). Some of the sites also provide free access to stock videos and video clips.
Music
BenSound– Royalty free music for content creators. You can download copyright safe music for use in videos (YouTube, Twitch, Facebook, Instagram, TikTok, etc.) and use it freely in return for attribution, or subscribe to one of the site’s paid plans.
Videos
Pexels – Videos (and images) can be downloaded and used for free. No attribution required.
Content Creation Services
There are different types of content creation services available.
Freelancers
If you don’t have an in-house content creation team, you can hire freelancers to help you with your content creation.
For resources on finding freelancers and outsourced talent, see this section: Outsourcing.
PLR
Private Label Rights (PLR) content is content written by external service providers, which is then resold to customers.
With PLR content, all the content planning, research, and writing are done by a 3rd-party. You just buy the finished product and use it or resell it as your own.
While PLR content can help you save time and money writing web content, the content is not original (as the same content is resold many times to other customers) and most are not very high quality (often requiring extensive rewriting).
The main value of using PLR content is to save time creating information products to use as lead generation magnets, additional bonuses for subscribing to your service or buying your main product, and as individual or bundled digital products to sell online.
Also, see the WordPress User Manual for hundreds of step-by-step tutorials on all aspects of using a WordPress website.
WordPress Plugins
See the WordPress plugins section for plugins that can help you with different aspects of content production.
Video Courses For Beginners – Content Production
The video courses below cover basic areas of content production and are ideal for beginners (note: you can access all of the video courses below with a single all-access pass):
Learn how to create, launch, and sell high-quality digital products like downloadable reports, e-books, videos, and audio content quickly and cost-effectively.
Learn how to access and use free image creation and editing tools, basic and advanced image editing techniques using tools like Photoshop and free alternatives, creating images for web content, presentations, infographics, social media, and so much more.
Learn about the benefits of using webinars in your business, how to create high-quality and engaging webinars, and how to sell your products and services using webinars.
In this practical step-by-step video course, you will learn how to use text-to-speech and the latest AI voice technologies to create professional and realistic-sounding voice narrations from text files for a wide range of commercial uses and business applications.
Use these content promotion tools and resources to help your content reach a wider target audience.
Content Promotion Tools And Resources
Use these content promotion tools and resources to help your content reach a wider target audience.
After creating content, your aim should be to promote it effectively through all the distribution channels specified in your content marketing strategy.
The tools and resources in this section will help you reach the widest possible audience of targeted users with your content.
Before you start publishing content online, make sure that your website is configured and optimized for search engines. This includes adding your sitemap to search engines as explained in the Search Engine Optimization Tools section.
Platforms like WordPress have built-in pinging features where every post you make is automatically notified (i.e. pinged) to various online resources. WordPress SEO plugins can also enhance this function.
If your site does not run on WordPress, then consider using a service like the one below to notify search engines when new content is published on your website.
Pingler
You can use Pingler to notify search engines about your newly-published posts or pages.
Simply enter your post title and post URL, select one or more categories, and click the “Ping!” button.
Pingler will then automatically notify many Ping services about your post.
Pingler allows you to ping around 100 search engine crawlers for free. It also offers a premium service that automatically scans your site for newly added content and pings around 1,000 services.
Ideally, your business should include email marketing in your content marketing mix.
The services below can help you automate the process of capturing visitor details from your website or blog and adding them to your email list or email newsletter.
Aweber
Aweber is one of the world’s most reliable and popular email delivery services and offers a professional and affordable list building, autoresponder, and email marketing automation solution with many extensive features like:
Send Email Newsletters – Aweber lets you send engaging email newsletters to your opt-in subscribers.
Publish A Signup Form To Your Website Or Blog – Publish a signup form to your site using a simple and intuitive point-and-click Web Form wizard.
Create Autoresponders – Autoresponders allow you to build relationships with your subscribers. Autoresponders can welcome new subscribers, educate them about your products and services and drive your email readers back to your website, all on auto-pilot.
Manage Unlimited Email Campaigns – With Aweber, you can not only create unlimited sequential email newsletters for your subscribers and set the frequency for each message, but you can also create unlimited lists (e.g. for building lists on different niche markets, segmenting different types if users, etc …), send email messages as often as you want and manage all of your lists and messages from one account.
Email Templates – If you want to send colorful, image-rich newsletters, Aweber offers over one hundred HTML email templates that have been tested for readability in all popular email clients, or you can paste in your own template, or create one from scratch using their point-and-click message editor.
Email Deliverability – Aweber has one of the highest deliverability rates in the industry and has built relationships with most of the major ISPs (Internet Service Providers). This means that while many small businesses are finding it increasingly difficult to get their email delivered with all the spam blocking and filtering in place, your emails are almost guaranteed to get through just about every time.
Free Expert Customer Support – Apart from the fact that AWeber is extremely easy to use and offers excellent educational materials such as a blog, knowledge base, and video tutorials, they also provide access to free customer support staffed by real people via phone, email, and live text chat.
In addition to the above services, Aweber also offers advanced email marketing tools such as:
Send Blog Newsletters (RSS to Email) – The Blog Broadcaster feature automatically turns your RSS feed into emails that you can send to readers daily, weekly, monthly, or whenever you publish something new on your website or blog.
Email Web Analytics – You can easily see what’s working and what isn’t in your email campaigns with Aweber’s powerful testing tools and easy-to-read reports.
Easy Shopping Cart Integration – You can integrate e-commerce with email marketing into your business.
To test drive Aweber for free, enter your details into the form below, or click here to sign up for an account:
MailChimp
Mailchimp is a leading email marketing and automation platform providing an all-in-one marketing solution for businesses.
Mailchimp provides intelligent marketing and automation tools to target your customers and track your results, like pre-built customer journey workflows, predictive segmentation, AI-powered content tools, data-driven recommendations, and 300+ integrations, in addition to a reporting dashboard, website building, and hosting,
You need email addresses to promote your content using an email service.
You can search through websites manually to find contact information and email addresses, or use the tools below.
Hunter
Hunter is an email-finding tool that lets you find professional email addresses from websites and provides a list of the people working in a company with their names and email addresses.
Hunter searches for emails from domains using filters and email patterns with verifiable public sources and lets you save and export emails to your CRM.
Hunter also has a Chrome extension, so you can find and add email addresses to your list using your Chrome web browser
Verifalia is a service that validates email addresses, cleans email lists in real time, and helps to reduce your bounce rate by keeping your mailing lists free of invalid, risky, and mistaken email addresses.
ContactOut is a tool that lets you find email addresses and phone numbers, build lead-generation lists, and send out personalized emails to a large list of contacts.
The software also has a search engine that allows you to search for leads by name, company, title, or location. You can also filter your results by company size, industry, or other criteria.
This is a useful tool for recruiting new team members or doing email outreach campaigns.
A FREE, 7-day email course on how to write welcome emails and autoresponder series, plus fill-in-the-blank email templates that will help make sending emails easier.
Effective social media marketing requires capable tools that can help you promote your content and manage, track, and analyze your content performance results across various social media platforms.
Use the tools and services below to promote and track your video promotions and video content performance.
Google Analytics
Google Analytics 4’s enhanced web data stream measurement feature is enabled by default and captures core user interactions like file downloads, outbound linking, and video tracking.
You can track how videos are performing on your website on Google Analytics by going to Behavior > Events > Top Events.
From there, click on Video to see how many users clicked on “play” and what percentage of your videos they’ve watched (e.g. 25%, 50%, 75%, and 100%).
There are also WordPress plugins you can use like the one below for video analytics and reports.
Video Analytics – MonsterInsights
Monster Insights automatically tracks YouTube, Vimeo, and HTML 5 video events, so you can measure who watches your videos, and for how long.
The video below provides more details on how to set up tracking for your video performance on Google Analytics:
YouTube Studio provides metrics on how your YouTube video campaigns are performing.
Log in and click on the Analytics tab to access performance data, including views, estimated minutes watched, average view duration, traffic sources, devices, playback locations, audience demographics, audience retention, and more.
Additionally, you can access video engagement reports with data metrics on subscribers, likes and dislikes, favorites, comments, sharing, annotations, etc.
For more information on using YouTube Analytics, watch the video below or go here: YouTube Analytics Help Guide.
If you promote videos on Facebook, you can view video performance data in Meta Creator Studio.
The Insights tab in Creator Studio gives you a variety of metrics on the performance of your video content, such as:
1-Minute Video Views: The number of times your videos were played for at least 1 minute.
Minutes Viewed: The total number of minutes your videos were played including time spent replaying the video.
3-Second Video Views: The number of times your videos were played for at least 3 seconds, or for nearly their total length if they’re shorter than 3 seconds, within the selected time range.
Video Engagement: The number of people who reacted, commented, or shared one of your videos.
Note: Videos tracked in Creator Studio for Facebook don’t show insights into specific videos. Instead, these are aggregated based on the Page or Pages you select to review.
You can, however, see performance insights for specific videos by scrolling down to the Top Videos tab. This will display a list of your top videos, with information like the Page it was posted on, date added, minutes viewed, 1-minute views, 3-second views, and engagement.
For an even closer look at the performance details for a specific video, click on the video title or image.
Wistia is a video hosting solution with lead capture tools and analytics.
With Wistia, you can include call-to-action forms and buttons and use its advanced in-depth analytics to analyze user demographics, track engagement with viewers, and see which actions users take after watching your video (e.g. make purchases).
Wistia integrates with Google Analytics, allowing you to see how your video campaigns are performing. It also includes CRM integrations, engagement statistics, and heat maps.
SproutVideo is a video hosting service that offers excellent editing, encoding, privacy, and API customizations.
SproutVideo’s video engagement metrics and deep analytics let you track how users react and interact with your content using heatmaps, see what users did before and after watching your video, and use calls-to-action, lead capture methods, and email marketing integration to improve your results.
Conviva’s Streaming Insights Platform delivers real-time measurement of premium streaming video, measuring video consumption and engagement across many social media platforms (Facebook, Instagram, YouTube, Twitter, Snapchat, Twitch, etc.), and bringing census-level streaming TV metrics with audience intelligence from social media platforms.
Conviva’s tools provide actionable insights with a comprehensive, real-time, cross-device collection of all your streaming data across your entire streaming audience.
Anchor is Spotify’s free podcasting and hosting platform.
This podcast analytics tool is an all-in-one solution that helps you create engaging podcasts and host unlimited episodes at no cost and enables you to distribute your podcast to all major platforms like Spotify, Apple Podcasts, and Google Podcasts with just one click.
Check out these additional podcast tools and services for promoting and tracking your podcasts:
Chartable – Track your full funnel and grow your show to find the most effective audio channels for growth. Use podcast analytics to track all your data in one place, stay on top of your chart ranks & reviews, and track podcast charts and podcast reviews from Apple Podcasts, Spotify, and Stitcher, across over 150 countries. Also, get ranks across all stores and countries, recent reviews, and more delivered to your inbox daily or weekly, plus notifications about your podcasts.
Podbean – Get comprehensive statistics with all the insights you need to track how your podcast performs.
Backtracks – Backtracks Podcast Analytics collects podcast listener metrics and listener data. It can tell you if a podcast download results in a play, so you can learn what’s working and what’s not in your podcast content and ads.
Transistor – Get stats on downloads, listens, and streams from all listening apps.
Blubrry – IAB v2.1 Certified Compliant statistics and insights to help you analyze your listeners and grow your show, for any podcast, on any hosting platform.
Fireside – Get accurate, real-time download stats and analytics. Every unique download is tracked and counted accurately.
Simplecast– Industry-leading publishing, distribution, analytics, and sharing tools for podcasters.
Castbox – Measure your subscribers, streams, and downloads with robust podcasting analytic tools.
Promote Your Podcast With Email Marketing
If your content marketing strategy includes podcasting, this FREE guide will help you master easy email marketing strategies to turn listeners into subscribers, build your brand, and grow your podcast.
If your content marketing strategy includes creating eBooks, guides, or online courses, you may want to promote these using the tools and self-publishing platforms listed below.
RebranderPro
RebranderPRO is an online tool that lets you turn PDF reports and guides into rebrandable reports that you can share with resellers and affiliates.
The tool also provides tracking and analytics to measure the performance of your shared content (e.g. downloads and clicks).
Practical applications of using RebranderPRO include:
Creating retail price lists or product catalogs that your resellers, distributors, or affiliates can rebrand with their business details, website URLs, or merchant/affiliate IDS and distribute to their clients.
Promoting lead generation reports and guides with an affiliate program. Your affiliates can then rebrand these with their affiliate ID, distribute them on their website, and share these with their audiences.
KDP is a free service from Amazon that lets you self-publish eBooks and promote these to a global audience.
KDP gives you control of your book and lets you edit the content and pricing as often as you like after publication.
Additionally, KDP’s promotional features help you create more exposure for your books, books can be read on all devices, and the KDP lending library pays royalties on popular and widely read/shared publications.
For more information and to set up a free account on the Amazon Kindle platform, go here: KDP
See the resources below for more information on promoting eBooks, guides, and reports, and a step-by-step tutorial on formatting and uploading your eBook to Amazon’s KDP:
If you plan to create and sell eBooks or Guides, then consider adding these to digital marketplaces like the ones shown below:
ClickBank.com – ClickBank is an e-commerce platform and affiliate marketplace where product owners and affiliates can connect with each other. Add your eBook or Guide and let affiliates promote it for you.
JVZoo.com – JVZoo is an e-commerce and affiliate platform that allows you to sell and promote unlimited products from one account.
Lulu.com – Lulu lets you print and publish books directly using print-on-demand technologies.
If you plan to create and sell eCourses, video courses, etc., then consider adding these to digital marketplaces like the ones shown below:
Skillshare – Skillshare is an online learning community offering thousands of courses and classes on all kinds of topics.
Udemy – Udemy is a marketplace where course creators can publish and sell courses online.
See the resources below for more information on creating and promoting online courses and using learning management systems (LMS):
For more information, tools, and resources on promoting your content with QR codes, go here: Using QR Codes.
Content Marketing Management Tools & Services
Here are some comprehensive tools and services to help you manage and track the performance of your content marketing campaigns.
Hubspot
HubSpot is an “all-in-one” marketing software with an integrated CRM platform that provides tools for blogging, social media, email marketing, SEO, landing pages, marketing automation, and web analytics.
HubSpot’s software is comprised of marketing, sales, service, CMS, and operations “hubs” that work seamlessly together to help you grow your business.
CoSchedule lets you organize and run all of your marketing from one place.
CoSchedule provides a marketing suite of products to help you coordinate your team, projects, and processes, manage marketing requests, etc., content marketing training, and tools to help you analyze and improve your headlines, email subjects, and social messages.
CoSchedule also offers a free content marketing calendar, which you can use to run your editorial calendar.
CoSchedule also integrates with:
Applications – e.g. WordPress, Evernote, Google Docs, Office 365, Google Drive, Dropbox, OneDrive,
Social networks – e.g. Facebook, Twitter, LinkedIn, Pinterest, Tumblr, and Instagram
Email services – e.g. MailChimp, Active Campaign, Campaign Monitor, and Constant Contact.
Contentsquare helps you analyze user behavior to understand what is and isn’t working on your web pages, assess page elements in terms of impact, performance, and usability to identify areas for subsequent updates, and conduct a customer journey analysis.
StoryChief is an all-in-one content marketing platform that provides centralized and unified content workflow, collaboration, planning, publishing, analytics, and reporting tools, integrated content calendar, and many other features.
With 1,000+ integrations, StoryChief allows content teams to publish content to any CMS or intranet and is a widely used tool for multi-channel marketing campaigns, managing social media marketing activities, content data, SEO, and a whole lot more.
Watch the video below for an overview of this tool:
The video courses below cover many basic areas of content promotion and are ideal for beginners (note: you can access all of the video courses below with a single all-access pass):
Learn ways to increase your conversions by improving your processes and how to set up sales funnels that will help you sift through serious buyers, filter out non-serious buyers, and create a long-term, high-converting customer list.
This video course covers essential areas of list-building, from planning, building, and automating your list-building strategy, to methods for turning online users into loyal subscribers.
Learn how to drive more traffic to your site and more customers to your business by getting your videos to rank higher on YouTube and on Google’s search results.
Learn how to use Aweber to set up autoresponders, newsletters, and subscriber opt-in forms that can be integrated with WordPress for lead generation, user engagement, training customers, and more.
Learn how to use news releases effectively to boost your search engine rankings, drive more traffic to your website, and generate new leads for your business.
Useful content research tools, sites, and resources to help you save time in areas like content planning and content production.
Content Research Tools And Resources
Useful content research tools, sites, and resources to help you save time in areas like content planning and content production.
The World Wide Web is a huge library of content research.
In this section, you will find many useful content research tools, sites, and resources to help you in areas like content planning and content production, including:
Researching new content topics and ideas
Finding new content opportunities
Exploring current trends
Gathering data and stats to back up your arguments
Identifying profitable keywords and niches
Researching content for distribution in channels like blogging, social media, email marketing, etc.
One of the easiest ways to begin researching content is to Google it.
Start with a topic or keyword related to your business, niche, or industry and enter it into the Google search bar to begin exploring content ideas.
Additionally, as you type, you’ll notice that Google displays an autocomplete list of search terms below the search field where you have entered your keywords.
You can use the Google Autocomplete tool (formerly called Google Suggest) to explore additional content related to your search, build a list of keywords or topic ideas, etc. (Tip: learn how to manage Google’s Autocomplete predictions).
After you hit enter on any search term, Google displays even more content ideas you can explore.
For example, you have the People also ask tool, which you can use to research content ideas on ways to solve problems your customers may be experiencing…
Google also displays the Related searches tool with topic-related content ideas you can research…
Add additional search terms you can click on for even more content-related research…
Don’t forget other search engines like Bing, DuckDuckGo, etc. You might find different answers and additional suggestions there to expand your content research.
Not only can you do a ton of content research using only Google search but there are also other free content research tools that Google offers.
Let’s explore some of these.
Google Chrome Browser Extensions
Chrome browser extensions are small software programs that you can install to add new features or modify existing functionality in the Google Chrome web browser.
These extensions can not only enhance your experience as a user, increase productivity, and provide additional security and privacy measures, but there are many useful extensions that can be used for content research, content planning, content creation, etc.
To access Chrome browser extensions, follow these steps:
1. Open the Google Chrome browser on your computer.
2. Click on the three-dot icon located in the upper right corner of the browser window to open the main menu.
3. Select “More Tools” from the dropdown menu, and
4. Click on “Extensions” from the submenu.
5. This will open the Extensions screen where you can view and manage any extensions you have added to your web browser. Click on the Hamburger menu icon in the top-left corner of the screen to access the Main menu.
Click on the link at the bottom of the menu.
This will take you to the Chrome Web Store, where you can browse and download a variety of Chrome browser extensions.
Use the search bar to search for specific extensions, or browse through the various categories available.
When you find an extension you want to install, click on the extension to select it.
Click on the “Add to Chrome” button to install the extension.
A pop-up window will appear, asking you to confirm the installation. Click on “Add Extension” to confirm.
The extension will then be installed in your Chrome browser and will be visible in your toolbar or in the extensions menu.
To manage your installed extensions, you can access the extensions menu by clicking on the three-dot icon and selecting More Tools > Extensions.
From there, you can enable or disable extensions, remove them, or adjust their settings as needed.
You can also Pin or Unpin extensions from your toolbar by right-clicking on the Extensions icon in the toolbar and selecting your preferred option.
Tip: Use the “Related” tab to find additional extensions related to the functionality you’re searching for.
Google Trends
Google Trends is another free service from Google that shows you trends in search activity all over the world, with access to maps, charts, and other tools.
You can use Google Trends to compare search volume activity for related topics or similar keywords over a given period of time across different regions or languages, gauge public reaction to real-time events and news stories, monitor trends across different areas of interest (social, political, business, entertainment, sports, etc), optimize SEO for video or local search, glean insights about products and service demand, forecast and predict trends, etc.
Google Trends is also a great tool for identifying the seasonality of topics in your niche or industry. You can use this information to plan your editorial calendar with content promoting those topics during their peak season.
For an excellent article on how to use Google Trends, go here.
Google Alerts is a free service from Google that lets you keep up-to-date with the latest news about all kinds of topics, stay informed about people and companies, and track what other people are publishing about you and your business online.
Google Lens is an image recognition technology developed by Google and available as an app for Android phones that uses artificial intelligence to identify text and objects in images and in a live view from a phone’s camera.
Google Lens lets you do “real world” content research faster using your mobile phone’s camera.
When you point the phone’s camera at an object with the app installed, it tries to identify the object by reading barcodes, QR codes, labels, and text, and shows you relevant search results, web pages, and information.
For example, here is a photo taken of a tea bag label with Google Lens installed on an Android phone…
Google Lens immediately identified the object and returned relevant search results…
When you point your phone’s camera at an object, Google Lens gives you the following options:
Translate – take a photo of words to translate
Text – take a photo of words to copy
Search – Search for information related to the object
Homework – Take a photo of a homework question
Shopping – Take a photo of products or barcodes
Places – Identify landmarks, buildings, etc.
Dining – Take a photo of food or a menu
You can scan and translate text from a physical document like a book, paper, business card, whiteboard, or with writing on it, then copy that text to your phone’s clipboard, and paste it into anything – a Google Doc, email, note app, Slack chat, etc.
You can also use Google Lens to identify plants and animals, and get information about landmarks, restaurants, and storefronts (e.g. historical facts, ratings, hours of operation), as well as find information about similar clothes, furniture, home decor, or other objects that you come across.
Google lens is an excellent content research tool. You can copy text from objects and send it to your computer, interact with text from images, search for online images that match real-world objects, save contact information, create calendar events, find answers to questions, and a whole lot more.
See this article for more ways to use Google Lens or scan the QR code below with your Android phone to download the app to your phone from the Google Play store:
Google Scholar is another useful tool from Google that lets you expand your content research by searching for information across academic literature from journal websites, university repositories, Google Books, etc.
The Google Scholar index includes peer-reviewed online academic journals and books, conference papers, theses and dissertations, preprints, abstracts, technical reports, and other scholarly literature, including court opinions and patents.
The video below provides more information on using Google Scholar:
Looker Studio (formerly Google Data Studio) is a free tool that gives you powerful insights into your website’s performance from various data sources like Google Search, Google Analytics, Google Ads, YouTube, social media platforms such as Facebook, Reddit, and Twitter, databases, etc.
Exploding Topics helps investors and entrepreneurs find new and upcoming trends before they become popular.
The tool uses a special algorithm to analyze millions of searches, conversations and mentions across the internet to identify under-the-radar industries, products, and categories.
Simply type in a search term into the search engine field, and its extensive database returns relevant and accurate results on where to find infographics matching your search term.
From there. click on an entry from the results to visit the site with the infographic.
Use this site to find and review infographics you can cite and add to your content.
Wolfram Alpha is an answer engine based on natural language processing and a large library of algorithms.
According to the website:
Wolfram Alpha represents a fundamentally new paradigm for getting knowledge and answers—not by searching the web, but by doing dynamic computations based on a vast collection of built-in data, algorithms, and methods. Bringing broad, deep, expert-level knowledge to everyone… anytime, anywhere.
Wolfram|Alpha aims to make all the world’s knowledge computable by computing expert-level answers using Stephen Wolfram’s breakthrough algorithms, knowledgebase, and AI technology.
Its mission is to collect and curate all objective data; implement every known model, method, and algorithm; and make it possible to compute whatever can be computed about anything.
In terms of helping you with content research, Wolfram Alpha’s website is divided into several categories, like Mathematics, Science & Technology, Society & Culture, and Everyday Life. Each of these areas contains many subcategories.
So, for example, go to Everyday Life > Personal Finance and you will find ways to compute useful answers to thousands of personal finance questions, from computing interest rates to analyzing and projecting returns on stocks and other investments, converting world currencies, and more.
The website builds on the achievements of science and other systematizations of knowledge to provide a single source that can be relied on by everyone for definitive answers to factual queries.
Content curation tools offer a strategic approach to content creation by not only streamlining the process but also inspiring creativity by sourcing, organizing, and presenting relevant content from diverse platforms.
Scoop.it
Scoop.it offers a robust content curation tool designed for individuals and businesses, enhancing your ability to research and publish top-tier content.
For Individuals:
Effortlessly publish topic pages featuring curated content in minutes.
Automatically distribute curated content within your network to bolster your professional brand.
For Businesses:
Curate, share, and read content within private hubs.
Publish curated content on websites, blogs, newsletters, and social media platforms.
Aggregate curated content seamlessly across multiple WordPress blogs.
Key features of this tool include:
1. Discover, Select & Editorialize, Distribute
A powerful content engine that monitors global sources to curate relevant third-party content.
2. Boost Credibility and Brand Awareness
Establish thought leadership and strengthen influencer connections.
Access diverse sources ranging from mainstream media to niche publications.
3. Create and Share Curated Content Pages
Publish topic pages swiftly.
Share curated content with your networks to build your professional brand.
Automatically feed social channels with curated content.
Embed content pages on your website.
Leverage curated content in templated newsletters.
4. Monitor and Share Knowledge Privately
Facilitate team collaboration with easy content discovery, curation, and sharing.
Automate content monitoring.
Share curated content privately within your team.
Generate internal email newsletters effortlessly.
Create private curated content hubs for your team.
Seamless integration with SSO, intranet, and enterprise social networks.
5. Publish Curated Content for a Targeted Audience
Store, share, categorize, and disseminate curated content.
Aggregate curated content on one or multiple websites.
Publish content on one or multiple WordPress blogs.
Share your team’s content on multiple social media platforms.
Generate customized newsletters for Mailchimp or any emailing solutions.
Scoop.it empowers users to streamline content curation, fostering brand credibility, thought leadership, and effective collaboration within teams.
Curata is a content curation tool that lets you streamline your curation experience.
Curata’s Content Curation Software (CCS) scours the web using keywords, news sources, authors, bookmarked or shared content, etc., and returns relevant published content that you can then curate, add your own summary and brand voice to, embed royalty-free imagery, schedule, and share.
Key features of this tool include:
1. Find
Automatically receive the most relevant content from hundreds of thousands of sources.
Dynamic adaptation to your content preferences.
Enable crowdsourcing across your organization.
2. Discover Fresh Content
Curata’s engine employs natural language processing to adapt to your preferences.
Fine-tune content flow by refining sources and focusing on preferred platforms like social media.
3. Curate on the Fly
Instantly curate content while browsing with a convenient browser plugin.
Empower your team through crowd-sourced curation and content suggestions.
4. Quality over Quantity
Curata’s engine programmatically filters out outdated, multilingual, or duplicative content.
With Curata, transform curation into a seamless three-step process: Find, Curate, Share.
Pocket is a content curation tool that allows users to save, organize, and manage articles, videos, and web pages from the internet for later consumption.
Its main function is to provide a convenient way to store content that users find interesting but may not have time to read or view immediately. Users can save content directly from their browser or through apps like X (Twitter), Flipboard, Pulse, and Zite, making it accessible from any device with an internet connection.
Once saved, content can be tagged for easy sorting and retrieval, although Pocket does not offer organizational tools such as collections, unlike some other curation tools like Feedly.
It also curates guides to the best of the web, featuring top-saved stories from its user base, which showcases popular and trending content across various topics.
Overall, Pocket serves as a personal content library where users can accumulate a personalized mix of content tailored to their interests and preferences, which they can access and read at their convenience.
Feed Readers
Feed Readers save you time visiting all of the different sites you like to keep up with when searching for new content posted on these sites, by allowing you to view all of the content on your desktop or phone from a single source.
Feedly
Feedly is a content aggregation and curation tool designed to help users streamline their process of accessing, organizing, and sharing content across various topics. It functions primarily as a news aggregator, allowing users to subscribe to multiple online sources and organize articles into collections based on topics of interest.
This tool is particularly useful for social media content curation, as it enables users to create feeds tailored to specific content themes, making it easier to share relevant content across social media platforms.
Feedly employs AI to enhance its curation capabilities, suggesting content based on the user’s preferences and previous interactions. This AI component helps in discovering and following favorite sources and topics more efficiently, thereby keeping the user’s feed fresh with highly relevant content.
Additionally, Feedly integrates with various other tools and platforms, enabling a smoother workflow for gathering, reading, and distributing content.
Feedspot
As the video below states…“things move fast on the web and it’s hard to keep up with your favorite sites by visiting each of them separately. Feedspot lets you subscribe to websites so new content comes to you when it’s posted.”
Like most feed readers, Feedspot lets you add feeds from different sites to its service, as well as feeds from blogs, podcasts, YouTube channels, news sites, and RSS feeds. You then view the aggregated content from the tool’s content reader.
Watch the video below for an overview of Feedspot:
Get valuable insights into the latest trends, research reports, case studies, and white papers by performing a Google search for:
Reports: [your industry] + [research report].
Case Studies: [your industry] + [case study].
White papers: [your industry] + [white paper].
You can also link to tweets, papers, or reports from industry professionals and subject experts.
Subject Matter Experts (SME)
“A subject matter expert is a professional who’s cultivated a deep well of knowledge. They may be knowledgeable about a niche topic, a skill, a process, or a particular set of technologies, machinery, or materials.”
As part of your content research, you can find and follow influential people, interview subject experts, or reach out to social media influencersin your industry.
Following influential people can provide you with timely news, quotes, and more.
Interviewing subject matter experts is a great way to create content like videos, podcasts, and blog transcripts. Before interviewing a subject matter expert, make sure you’ve prepared your interview questions.
Social media influencers can ask your target audience questions about specific pain points and frustrations that your content can then address.
You can find subject experts and social media influencers on websites, social media platforms, forums, networking events, and many other places.
Let’s explore some of these places…
LinkedIn
LinkedIn is an excellent resource for finding subject matter experts and doing content research.
For example, LinkedIn lets you explore trending topics, news, and popular questions in your industry or niche.
Use LinkedIn’s content suggestions feature to research and discover new content ideas from areas like Trending Articles (shows suggested content based on current trends across LinkedIn), and Company News (shows content suggestions based on your organization’s mentions in the news).
Hashtagify is an advanced Twitter hashtag tracking tool that lets you find hashtags to enhance your social media strategy through hashtag marketing, reach your audience, get custom suggestions, and analyze influencers’ and competitors’ strategies.
You can search real-time data and gain insights about Twitter hashtags (popularity ranking, related hashtags, trends, etc.), track hashtags, follow and analyze Twitter users and trending hashtags, monitor relevant content, and find influencers.
The tool also provides data in easy-to-read dashboards and charts, so you can audit performance, monitor aggregated analytics, and build custom reports.
Twitter Polls is a feature of Twitter that lets you create polls to research opinions and gain insights from other Twitter users.
You can use Twitter polls to get customer feedback about upcoming events, new content, new product launches, rebranding, new releases, etc., curate industry-relevant discussions, and test how your audience feels about a certain topic before creating your content.
Forums are a great place to research information, especially if you are creating content designed to solve problems or looking for ideas to develop new products or services.
Often, you can find answers on forums that you cannot find by searching on Google. Forums allow you to engage with people, so if you type in your topic and find that an answer doesn’t exist, you can always ask the question.
Here are some popular forums and forum-like sites:
Quora
Quora is a question-and-answer social media and research website where users answer each other’s questions about all kinds of topics.
Quora has over 300 million monthly active users and over 400,000 topics to explore, so it’s a great site to research topics and questions people are asking and use the information to develop new content ideas relevant to your industry.
Reddit is another commonly used platform where you can find answers that will help you with your content research.
Reddit is a social networking site where over 300 million monthly active users (known as Redditors) share, interact with, and consume the latest news and trending topics. If you are unfamiliar with using the platform, see this Beginner’s Guide To Using Reddit before engaging with the community.
In addition to the above, you can join various social media groups and participate in communities of like-minded people across many different social media platforms, including Facebook, Instagram, WhatsApp, etc.
Content Idea Generation Tools
Below are some tools you can use to help you generate new ideas for content.
Infinite Content Creation Course
We provide a comprehensive 120-lesson FREE content creation email course right here on ContentManagementCourse.com, so make sure to sign up below to learn how to never run out of content ideas for your blog, website, or newsletter:
Keyword Magic Tool
Keyword Magic Tool lets you find and explore millions of keywords for content ideas and SEO.
Note: You will need to set up an account with SemRush to use this tool.
Simply enter a target keyword related to your product or service into the tool and the Keyword Magic Tool will return a list of related keywords and metrics like average search volume, keyword difficulty, and additional features included on the SERP page for your keyword.
For example, suppose you are looking for content ideas to write about air fryers.
Go to Keyword Magic Tool and search for the phrase “air fryer” …
Next, select the “Questions” option in the toolbar to filter the results to questions, and you’ll see a list of the most frequently searched question-based results related to your search that contain your seed keyword.
In the above example, “how to clean air fryer” is searched 9,900 times per month. This indicates that users searching for this phrase may have a problem cleaning their air fryers or are beginning their buyer’s journey into buying one and are looking for help or solutions.
You could use this information to educate or engage your audience and provide them with advice or a solution. For example, you can create a guide on air fryer maintenance, or an article or video on cleaning air fryers and promote air fryer cleaning equipment or products, etc.
AnswerThePublic.com is a free tool that you can use to research new topic ideas for content marketing, SEO, etc.
Simply enter 1-2 words to describe a topic, band, or product, and click on the Search button.
The tool then explores autocomplete data from search engines like Google and returns ‘mindmap’-like visualization charts with useful search phrases related to questions people are asking around your keyword (e.g. where, what, how, why, etc.), searches based on your keyword+prepositions (e.g. near, for, with, to, etc.), and even comparisons (great for creating review articles).
The tool also provides a downloadable list of results segmented alphabetically.
Use this tool to generate and brainstorm useful new content topic ideas, and even to help you develop new products and services based on what consumers are searching for.
Ubersuggest is a keyword research and SEO tool that lets you generate content and keyword ideas, track your rank daily, do a competitor analysis, conduct a site audit, and more.
Ubersuggest’s domain tool lets you reverse engineer your competitors’ SEO, content marketing, and social media marketing strategy, so you can get insight into strategies that are working for others in your market.
The tool’s Top SEO Pages report is an SEO analyzer that lets you see which of your competitor’s pages are ranking for popular organic keyword phrases and getting attention on sites like Facebook.
Use the free keyword research tool to research hundreds of suggestions for keyword ideas, from head terms to long-tail phrases, with analytic results for volume, competition, and seasonal trends for each keyword. You can also generate a list of keywords that let you see what is working for your competitors and what people are typing into Google.
Additional features include results for top-performing content pieces for your searched keywords with social shares and check for backlinks in your niche.
Additionally, Ubersuggest integrates with an AI content writing tool, allowing you to create AI-generated content from your keyword searches.
Keywords Everywhere is a browser addon (Chrome, Firefox, Edge) that lets you perform SEO, content marketing, competitor research, PPC and social media marketing while browsing the web.
It adds the following functionality to your browser:
Free version:
ChatGPT Prompt Templates
Instagram Hashtag Generator (no volume data)
Pinterest Insights and Trend widgets (no volume data)
The paid version includes everything in the free version plus accurate monthly search volume, CPC, competition & 12-month trend data.
Additional features of the paid version include:
Related keywords on Google & Bing, People Also Search For (PASF) keywords on Google.
Trend chart in Google & YouTube.
YouTube insights & YouTube Tags.
Monthly estimated traffic & the top 10,000 keywords that any URL ranks for
URL Analysis to get the list of keywords in the content of the page, and the density of those keywords.
Historical volume data in the trend charts for Google & YouTube (from 2004).
Support for 15+ websites, including Google, YouTube, Amazon, Bing, Google Search Console, Google Analytics.
Import keywords for accurate monthly search volume, CPC, and competition analysis.
Having a huge library of content research tools and resources at your disposal is great, provided you can access these quickly and efficiently.
Here are some tools and resources that will help you save time accessing your content research tools.
Web Browser – Bookmarks
You can speed up your content research simply by organizing and storing access to the URLs of the sites, platforms, services, and tools you regularly use in your web browser’s bookmarks…
We recommend planning your bookmarking folders first so that when you come across content you want to save to research later, you have an organized way to retrieve it.
Additionally, you can edit the bookmark name to suit your own needs.
See these guides to using bookmarks in different web browsers and devices:
You can also use content organization tools or apps to build up a collection of research notes, copy and paste snippets, ideas for blog posts or web pages, etc.
One Note
Microsoft OneNote is a digital notebook that lets you store and organize all of your notes into sections and pages and share these across all of your devices.
You can also highlight important and “to-do” notes, draw and annotate your notes using a stylus or your finger, record audio notes, insert online videos, add files, save content with one click, and share notebooks with your coworkers.
Simplenote
Simplenote is a free cross-platform note-taking tool that lets you organize your thoughts and content ideas, add tags to find notes quickly with instant searching, share to-do lists, post instructions, and publish your notes online.
Your notes automatically stay updated across all your devices, in real-time, and get backed up with every change you make.
MyInfo
MyInfo is another tool you can use to collect, store, and organize your content ideas, research notes, lists, links, to-dos, etc.
The tool lets you collect and organize information in a number of ways, including assigning tags and attributes, using entry forms or typing free text, creating notes from templates or from scratch, and using search filters.
Text Editors
Built-in Plain Text Editor
Your computer’s built-in plain text editor like Notepad (Windows) or TextEdit (Apple) is a great tool to jot down and save your content ideas, rough notes, snippets, swipe files, research, quotes, link or image URLs, write an outline of topics, and organize your content research.
It also lets you quickly create content drafts without distractions (like formatting or styling text) so you can focus entirely on what you want to say and get your ideas or points across.
NoteTab – Text And HTML Editor
While using a plain text editor is great, sometimes you may want to have multiple text files open while you work.
For example, let’s say that you are editing multiple articles or snippets of content on multiple text files and decide that you need to perform a search and replace operation across some or all of these files.
Being able to do one search and replace across all files would be a huge time saver. With your computer’s built-in plain text editor software, however, you can’t do this unless you merge the content of all your files together.
NoteTab is a powerful text and HTML editor tool that lets you edit multiple text files simultaneously, strip HTML from code, and a whole lot more. You can even use it to perform search and replace operations across multiple text files at once.
It’s a great content editing tool that will improve your productivity and help speed things up, especially when working with text or HTML snippets.
NoteTab Features
NoteTab is available in three versions: NoteTab Pro, NoteTab Standard, and the freeware NoteTab Light.
We recommend downloading and using the PRO version.
NoteTab Pro offers great features like:
Multiple-level undo/redo
Fast and flexible search & replace tools
Easy-to-use wildcards for searching (like * and ?)
An integrated two-pane outliner
Real-time word count (NoteTab or Microsoft Word method)
Text statistics for SEO (HTML code automatically ignored)
Support for HTML5 and CSS3
Support for Twitter’s Bootstrap toolkit
Syntax highlighting for HTML, XML, and CSS files
A multilingual spell checker and thesaurus
Customizable menu shortcuts and toolbars
The table of features below shows the differences between the three versions.
If you need to get more done in less time, NoteTab is fast, handy, reliable, and packed with time-saving productivity tools not found in other text editors.
Electronic folders are great tools for keeping your content research files organized.
By creating a hierarchy of nested folders mirroring your content structure, you can build an effective archive for your content research notes and files. This also lets you quickly locate archived files in the future should you ever need to retrieve these later.
The sites below provide additional useful resources for your content research.
Statistics & Data
Visit sites like the ones listed below for statistical data and information to validate your articles when getting your point across and adding credibility to your content:
Statista -Statista is one of the leading sites for market and consumer data.
NCBI – The National Library of Medicine’s National Center for Biotechnology Information site, which provides access to biomedical and genomic information to advance science and health.
JSTOR – JSTOR provides access to more than 12 million journal articles, books, images, and primary sources in 75 disciplines.
Idea Sharing Sites
These sites attract subject experts and independent authors willing to share their ideas on a wide range of topics:
Ted Talks – TED talks are short, online video talks and presentations designed to inform and educate global audiences by presenting “Ideas Worth Spreading.” TED Talks provide access to new knowledge and innovative research from experts across a wide range of fields, including science, technology, business, art, design, and more.
Towards Data Science – a site where independent authors publish work and share concepts, ideas, and codes on data science, machine learning, artificial intelligence, and programming.
Start it up – This site is aimed at the “creator economy” and focuses on all things that help people “get smarter at building their thing” through newsletters, podcasts, self-published books, online courses, social media channels like YouTube, TikTok, Clubhouse, etc.
English Language & Usage Stack Exchange – This is a “question and answer” site designed to provide detailed answers to every question about English language and usage. There are no “chit chats” or discussions on this site. Simply ask your question and you’ll get an answer.
Substack – Substack is a site where independent writers and podcasters publish directly to their audience and get paid through subscriptions.
Codeburst.io – If your content targets developers, coders, or programmers, this site provides an abundance of tutorials and ideas for technical content writers.
Video Courses For Beginners – Content Research
The video courses below cover basic areas of content research and are ideal for beginners (note: you can access all of the video courses below with a single all-access pass):
Password Managers provide an easy and secure way to keep track of all your passwords. This video course shows you how to use powerful and FREE password management tools.
The World Wide Web is a huge library of content research. All you need are the right tools to perform your research effectively. This section provides a list of time-saving content research tools and resources.
Action Steps
Use the content research tools, sites, and resources listed on this page to save time researching content ideas and to help you and your team with your content planning and content production.
Resources
Subject Matter Expert Interview Template (CoSchedule) – If you plan to interview subject matter experts, this question and note-taking template can help you during your interview.
Useful time-saving content editing tools and resources to keep the quality of all edited content consistent and error-free.
Content Editing Tools And Resources
These useful content editing tools and resources will help you save time and keep the quality of all edited content consistent and error-free.
Depending on the kind of content you publish, you may need to edit your content regularly to keep the information relevant and up-to-date.
The tools and resources in this section will save you time editing content and hopefully provide your team with content editing guidelines to help maintain consistency and quality in all published content.
Whether your team is publishing articles and blog posts or creating digital information products like ebooks, reports, or any other kind of written documentation, it’s important to make sure that your content is free of grammatical errors and misspellings.
Here are some tools that can help to improve your content:
Grammarly
Grammarly is a FREE grammar checking tool that helps to improve your content writing by correcting grammar, punctuation, and spelling mistakes while also catching contextual errors, improving your vocabulary, and suggesting style improvements.
Grammarly analyzes your work, spell-checks it, and offers suggestions on how to improve sentence structure.
The software’s online grammar-checking algorithms have been developed and are regularly maintained by linguistic technology experts.
You can use this software to check your articles, blog posts, reports, e-books, or any kind of written documentation.
How To Use Grammarly
You can install Grammarly on your web browser, on a word-processing application like Microsoft Word, or on your desktop.
Once installed, the tool lets you check your content anywhere online, including Gmail, Facebook, Twitter, LinkedIn, and WordPress.
If you are writing a post, for example, you can run your post or article through Grammarly before publishing to make sure that your content has no errors.
If you don’t see the symbols when checking your content, make sure that you have enabled Grammarly for your site.
Note: To use some of the software’s features you need to make sure that you’re logged into your account.
If you can see your Grammarly dashboard, you’re logged in.
To check your content for errors inside applications like Microsoft Word, make sure that the tool is enabled.
Grammarly will begin scanning your document for errors. Depending on the size of your document, allow a few minutes for the scan to complete.
After the scan is complete, the tool’s menu bar will display the number and types of errors found in your document.
A screen opens up next to your content where you can view the critical errors and advanced issues the tool has found after scanning your content.
To view and correct issues, click on the error counter and Grammarly will scroll through your content until it finds an issue. You can fix critical issues with the free version of the tool (repairing advanced issues requires upgrading to the premium version).
Grammarly not only catches all of your spelling and grammatical errors, it will also point out errors in your punctuation (e.g. wrong use of commas, double spacing between words, duplicated words, etc.).
Grammarly scans your text for common and complex grammatical mistakes, spanning everything from subject-verb agreement to article use to modifier placement, missing articles, weak adjectives, repeated words, etc.
Work through your content to fix all mistakes in your sentence structure and style.
As you scroll through each error, Grammarly shows you what’s wrong and gives you the option to automatically fix errors with just one click.
To correct mistakes, just click on the suggestion.
You can also ignore the suggestions and keep scrolling through to the next item or scroll back to view previous items.
The premium version of Grammarly takes your content checking to a whole new level, allowing you to repair advanced content issues, view suggested vocabulary enhancements, detect instances of plagiarism, etc.
As you can see, Grammarly is a powerful and essential tool for content writing.
Once you begin using it to improve your content, you will not want to publish articles or blog posts again without first scanning for grammatical, spelling, or punctuation errors.
ProWritingAid is an AI-powered writing assistant software that provides more than just grammar checking, helping writers to identify and improve style issues such as repetitiveness, sentence length and variation, readability, overused words, redundancies, and transitions.
With over 20 different writing reports and 3,000 explanations and videos written by experts, ProWritingAid offers easy-to-follow suggestions and advice to help you improve your writing like a pro.
The software delivers thousands of grammar and style improvements in real-time as you write, with a team of copy editors hand-coding thousands of rules to cover the most vital style improvements.
In-app suggestions, explanations, videos, and quizzes help you build your writing skills while you edit, and the Word Explorer and contextual thesaurus helps you find the perfect words.
ProWritingAid easily integrates with popular writing platforms such as MS Word/Outlook, Google Docs, Scrivener, Open Office, and Final Draft, and even offers browser extensions for Chrome, Firefox, Edge, and Safari to check writing on almost every website.
Whether you’re an individual writer or an organization, ProWritingAid gives you and your team the ability to customize the software to your specific needs and create style guides and dictionaries, ensuring consistency across your writing and editing.
Hemingway Editor is a free tool that checks your writing for technical errors and readability. It is designed to be like a spellchecking tool, but for style. It helps make your writing bold and clear to make sure that your readers focus on your message, not your prose.
The Hemingway Editor highlights in yellow and red where your writing is too dense. Use the tool’s recommendations to remove needless words or split a sentence into two.
The software’s features help you to:
Improve your content’s readability
Write first drafts free from distractions
Strengthen your writing with powerful and more vivid-sounding verbs instead of using weak adverb constructs (e.g. instead of saying that someone is “walking slowly” you can say that they “tip-toed” or they “crept.”)
Eliminate complicated words and replace these with simpler words (e.g. replace words like “utilize” with “use”)
Change sentences from passive to active voice,
Format your content with text-formatting tools (e.g. bold, italicize, bulletize, numberize, turn highlighted text into links, change paragraphs into different heading sizes, etc.)
The desktop version of Hemingway gives you access to updates whenever a new version is released.
You don’t need to reinvent the wheel and create your own content styles and formatting guides from scratch. You can simply adopt an existing style or format as your own.
Style Guides
Wikipedia Manual of Style (MoS)
Wikipedia uses this style manual for all of its English articles.
If you are looking for a style guide, this is a very useful resource and covers everything from article titles, sections, and headings, to capitalization, formatting content, grammar, and usage, etc.
This is another excellent style guide used as a writing and editing reference in newsrooms, classrooms, and corporate offices worldwide.
Its specialized chapters cover guidance for writing about people with disabilities, sports, business, data journalism, digital security, health and science, news values, polls and surveys, inclusive storytelling, religion, social media, and more.
The Chicago Manual Of Style (CMOS) has evolved over more than one hundred years from a style sheet created by the University of Chicago Press to a pamphlet circulated throughout the University, to a book containing a compilation of typographical rules, to its modern version… an authoritative reference work for authors, editors, proofreaders, indexers, copywriters, designers, and publishers, with more than a thousand pages in print and more than two thousand hyperlinked paragraphs online.
The CMOS is regarded by many as the industry leader in style matters and provides up-to-date recommendations for the digital age on electronic workflow and best practices in electronic manuscript preparation and editing.
Here are some useful tools that can help take the guesswork out of formatting your content:
TitleCase.com
TitleCase is a free online tool that lets you convert post and article titles into different cases.
You can select a case from the Convertors menu…
Or simply type or paste in your post title and click on the Convert button.
TitleCase converts your title into different cases and displays the results. Browse through the different options and copy and paste them into your content.
Knowing the word count of your content can be important. For example, you may need to create a piece of content (e.g. an article, essay, whitepaper, eBook, etc.) with a minimum or a maximum number of words.
There are many online word counters you can use to get statistics about your content like the number of words, number of characters, check grammar, etc.
Here’s a great tool you can use to get text statistics:
WordCounter
WordCounter is an online editor that can do more than just counting words and characters. It can help you to improve word choice and writing style, and, optionally, help you to detect grammar mistakes and plagiarism.
To check word count, place your cursor into the text box above and start typing. The tool will display the number of characters and words and increase or decrease these as you type, delete, and edit them.
You can also copy and paste text from another program into the online editor. The Auto-Save feature makes sure you won’t lose any changes while editing, even if you leave the site and come back later.
WordCounter helps to ensure that your word count reaches a specific requirement or stays within a certain limit.
In addition, WordCounter shows you the top 10 keywords and keyword density of the article you’re writing. This lets you know which keywords you use, how often, and in which percentages, preventing you from overusing certain words or word combinations and checking for the best distribution of keywords in your writing.
The “Details Overview” lets you see the average speaking and reading time for your text, while “Reading Level” is an indicator of the education level that your readers would need to understand the words in your content.
Google Docs is a great tool for editing content collaboratively.
With Google Docs, you can share your drafts with other team members and have them edit the content directly or add suggestions that you can then accept or reject.
Additionally, Google Docs provides tools that let you see your content’s word count and the number of characters.
For tools that let you convert content into different media formats (e.g. videos into GIFs), see this section: Media Editing Tools
Video Courses For Beginners – Content Editing
The video courses below cover basic areas of content editing and are ideal for beginners (note: you can access all of the video courses below with a single all-access pass):
In this practical step-by-step video course, you will learn how to use text-to-speech and the latest AI voice technologies to create professional and realistic-sounding voice narrations from text files for a wide range of commercial uses and business applications.
Editing content can be time-consuming. The right tools and resources can help your team save time editing content and ensure that the quality of all published content remains consistent and error-free.
Action Steps
Help your team become familiar with these content editing tools and resources and make sure to implement standard guidelines for consistency in your content documentation.
Resources
Avoiding Widows and Orphans – ‘Widows’ and ‘orphans’ are terms used to describe unwanted stray words in typography. This tutorial explains ways to fix and deal with these issues.
Keyboard Shortcuts– See this section for ALT code keyboard shortcuts for adding international characters and symbols to content.
Use these tools to help you convert your media files into different formats.
CloudConvert
CloudConvert is an online file converter that supports almost all audio, video, document, ebook, archive, image, spreadsheet, and presentation formats.
You can convert almost any file type from one format into another (200+ formats), optimize files, create and extract archives, merge PDF files, and even create and save website screenshots without downloading any extra software.
CloudConvert is also a secure online conversion tool. Only you have access to your files.
Additionally, you can set the quality of your conversions and adjust many other options.
Converting files from one format into another is as simple and easy as selecting a format to convert from into a format to convert to.
For example, let’s say you want to convert an image file saved as a GIF into another format (e.g. a video or audio file).
CloudConvert lets you convert files from and to GIF files into many different formats.
You can also select files to convert from various sources. For example, you can upload the file from your computer, paste in a URL, upload it from an external storage service, etc.
Upload your file and select the format to convert it to. In this case, we’ll convert our GIF file into an MP4 video.
After choosing the format to convert your file into, click the Convert button.
CloudConvert will begin to process your file.
Once your file has been converted, a window pops up showing you the resulting file. Click the Download button in the popup window to save it to your hard drive.
You can also convert multiple files and click the Download button to save these to your hard drive.
You can use CloudConvert for free for up to 25 conversions per day. If you need to process more files than this on a regular basis, you can choose conversion packages or subscriptions to suit your needs.
Convertio is a browser-based online conversion tool that supports over 300+ media file formats and lets you convert your media files into any format and on any platform without the need to download or install any additional software.
To convert your files, simply drop your files on the file loader, choose an output format and click the “Convert” button.
Most conversion types also support advanced options (e.g. video converters let you choose quality, aspect ratio, codec, and other settings, and rotate and flip).
The conversion process takes about 1-2 minutes to complete. All conversions take place in the cloud and uploaded files are instantly deleted for security and privacy.
You can convert files up to 100 MB for free. If you plan to convert a large number of files on a regular basis or need to convert larger-sized files, Convertio offers paid plans with unlimited daily conversion minutes, unlimited maximum conversion time per file, and ad-free pages.
Use the tools below to resize large media files into smaller, and faster-loading files for your content.
Ezgif
Ezgif is an online GIF maker and image editor that lets you edit, shorten, merge, resize, crop, and optimize GIFs, and create high-quality animated GIFs free of watermarks or attribution.
Ezgif includes various online tools, such as:
Video tools: GIF to MP4 converter, online video cutter, video reverser, video crop tool, and video rotator.
File converters: PDF to GIF, PNG to JPG, WebP to JPG, HEIC to JPG, AVIF to JPG.
Other image tools: Image to Data URI, Cursor converter (.ani). TIFF converter, MNG tools, FLIF tools
You can automatically convert files and create GIFs by uploading a sequence of GIF, JPG, PNG, BMP, TIFF, HEIC, AVIF, and other types of images, a ZIP archive containing images, and even mix different formats and sizes.
To resize a GIF file, go to Ezgif.com/resize and upload an image from your computer (and click on the ‘Choose file’ button to upload the image) or paste the image URL into the field…
After selecting your GIF image, click on the Upload button.
Enter the dimensions you would like to resize your image to and click on the Resize image! button…
Once the image has been resized, click on the Save icon button…
Save the resized image to your computer.
Your resized image will be saved as a smaller sized-file.
See the tool’s help section for tips on how to optimize animated GIFs, merge multiple animated gifs, make a GIF with transparent background, add background images or colors to transparent GIFs, make animated PNG images, and more.
Adobe Express offers a range of cutting-edge generative AI media-editing tools that let you create images from text prompts, text effects, etc., in addition to useful tools like its Video Resizer, which reduces the video file’s dimensions (use this tool if you are struggling to edit a large MP4 video).
In addition to the tools mentioned above, there are several image editing tools available that can help you edit images for the web, and many are available for free.
Online Image Optimization Tools
Here are some other popular online image editing tools for web optimization:
Compress Now – Offers online image compression with various formats supported.
JPEG Optimizer – Provides optimization specifically for JPEG images, ensuring reduced file sizes without significant quality loss.
TinyPNG – Specializes in compressing PNG and JPEG images while maintaining their exceptional quality.
Optimizilla – Online tool for compressing PNG and JPEG images with a user-friendly interface.
JPEG.io – Supports compression for popular formats like PNG, JPG/JPEG, and GIF with impressive results.
ImageRecycle – Offers compression for JPEG, PNG, GIF, and PDF images, providing significant reductions in file size.
Compressor.io – Allows for efficient compression of images, reducing file sizes while maintaining quality.
Ezgif – Apart from GIF creation, it also provides image optimization services, making it versatile for web optimization needs.
Dynamic Drive Optimizer – Provides optimization tools for various image formats, aiding in reducing file sizes for web use.
Smush – Smush is the leading free image optimization plugin for WordPress. If your website runs on WordPress, Smush can automatically optimize, resize, and compress images, as well as convert images to WebP format for faster loading web pages.
Online Image Resizing And Cropping Tools
Here are some popular free image editing tools that offer features like batch processing, resizing, and cropping images for the web:
Adobe Express – Offers a free image resizer tool for resizing photos online quickly.
PicResize – A free online tool for cropping, resizing, and editing images since 2005, providing various options for image manipulation.
Pixlr – Provides a free online AI photo editor with resizing and cropping capabilities, along with other advanced editing features and editing tools, Pixlr is great for users looking for more customization options.
Canva – Offers a free online photo editor with easy-to-use resizing and cropping tools, as well as a wide range of effects and filters.
BeFunky – Provides a free online image resizer for easily changing the dimensions of images without sacrificing quality. This tool is great for adding fun effects and filters to your images, making them more visually appealing.
PicMonkey: This tool is great for editing photos with its easy-to-use features like touch-up tools, filters, and overlays. You can create images using effects, graphics, templates, and more, and even save images to the platforms cloud storage to re-edit later for free, but a subscription is required to download or share images images.
Fotor: Fotor offers a free online photo editor with everything you need to enhance and edit photos. With Fotor, you can create collages, add text, and apply effects to your images to make them stand out on the web.
LunaPic: LunaPic offers completely free online photo editing with no signup, login or install needed. With LunaPic, you can animate your images, add borders, and apply artistic effects to make your photos pop.
GIMP: A free and open-source alternative to Photoshop, GIMP offers powerful editing tools for advanced users.
Video Courses For Beginners – Media
The video courses below cover basic areas of media production and editing and are ideal for beginners (note: you can access all of the video courses below with a single all-access pass):
Learn how to access and use free image creation and editing tools, basic and advanced image editing techniques using tools like Photoshop and free alternatives, creating images for web content, presentations, infographics, social media, and so much more.
If you need to edit media files, crop or resize files, or convert media files into other formats, this section provides a list of online tools you can use to convert or resize your media files.
Action Steps
We recommend bookmarking the sites containing tools that you find useful and sharing these bookmarks with your team.
Digital Business Video Courses – Video courses to help you develop the digital skills you need to manage content effectively.
WordPress User Manual – A detailed and comprehensive step-by-step WordPress user manual for non-technical website users.
Image Management Guide – A comprehensive guide on effective web image management, from image formats to image tools, and image security and SEO optimization.
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